study case report 1500 words with APA reference

Running Head: CASE STUDY REPORT        1
CASE STUDY REPORT         3
MANAGEMENT PRINCIPLES
ASSESSMENT TASK 2: CASE STUDY REPORT
Executive Summary
The present report focuses on the managerial performance of a business organisation, by basing the background on the case study of Abraham’s Grocery. The organisation has been facing issues in terms of ineffective management and absence of internal cooperation that have hampered its overall performance effectiveness. Hence, report has identified that there are four relevant management functions, applicable for this company, which are problem solving, decision-making, communication and coordination, along with following an approach of administrative management. These can help the organisation increase its managerial effectiveness, along with a suggestion provided to it for one authoritative entity governing all over it for better decision-making. Recommendations of training and being informed with latest market trends have also been suggested for materialising the ideas planned for them.
Table of Contents
Introduction    4
Discussion    4
1. Relevant management functions contributing to improving the business of Abraham’s Grocery    4
2. Most suitable management approach for Abraham’s Grocery    5
3. Way to improve the effectiveness and efficiency of managing Abraham’s Grocery    6
Conclusion    7
Recommendations    7
References    8
Introduction
    Management functions are the dispensable activities enhancing the efficacy of a business organisation that also executes the role of managing the organisational issues hindering the overall business performance. The current report is an analysis of the case study of the chain of grocery store— Abraham’s Grocery. Abraham’s Grocery had been quite successful so far with the establishment of more than 200 outlets across 4 different regions. The operations of the company is divided into three department per store— groceries, produce and meat, with managers for each department. However, issues started developing, when non-compliance, miscommunication and lack of coordination emerged amongst the three departments, leading to arousal of organisational conflict. Therefore, with this report, the identified issues could be solved by identifying four relevant managerial functions for their business improvement, one managerial approach suitable for the store, ways of improving their managerial efficacy, and finally, providing recommendations for their implementation.
Discussion
1. Relevant management functions contributing to improving the business of Abraham’s Grocery
    Effectiveness of business operations is realised when all the management functions are executed efficiently. In case of Abraham’s Grocery, there were a number of activities that led to mismanagement. Hence, the suggestive four management functions that could support better business for the company could be identified as follows:
· Communication: According to Schraeder, Self, Jordan and Portis (2015), communication serves as the medium of disseminating instructions to the employees, seeking information from them at the ends of the management and sharing information with the customers to sell the products. Besides, communication also helps it serve the customers, build relation with them, manage employee performance and enhance organisational performance. Therefore, it would help to improve the business of Abraham’s Grocery by interacting with their customers about the company products and instruct employees for the same, so that more products can be sold from each department.
· Problem solving: Within an organisation, there can be the emergence of various problems that can be solved only if the management intervenes effectively (Hurst, Rush & White, 2017). In case of Abraham’s Grocery, there was no support system to solve the overall issues of the organisation at management level, because the store manager was not authorised to manage the produce or meat departments (Samson & Daft, 2015). Therefore, although the quality assurance issues could be solved due to this direct line management structure of the organisation; however, the in-store problems remained unresolved. Hence, as per the suggestions of the consultant, if a...