Student ID: 21154367 Exam: 412714RR - ASSESSING PERFORMANCE AND DEVELOPING EMPLOYEESS When you have completed your exam and reviewed your answers, click Submit Exam. Answers will not be recorded until you hit Submit Exam. If you need to exit before completing the exam, click Cancel Exam. Questions 1 to 20: Select the best answer to each question. Note that a question and its answers may be split across a page break, so be sure that you have seen the entire question and all the answers before choosing an answer. 1. Which of the following is a false statement about using peers as a source of performance information? A. Peer ratings, according to research, are highly influenced by friendships. B. Peer ratings are particularly useful when supervisors don't have the opportunity to observe employees. C. Peers are more willing participants in reviews used for employees. D. Peers have expert knowledge of job requirements and bring a unique perspective to the evaluation, often resulting in extremely valid assessments of performance. 2. Which of the following statements illustrates effective feedback? A. "You've achieved 100 percent of your target in less than six months." B. "You've become careless; you came in late three times last week." C. "Overall, your performance has been satisfactory." D. "I don't see any progress from the last review; you're lazy." 3. Explanation, consideration, and empathy are key determinants of A. perceptual justice. B. procedural justice. C. interactional justice. D. alternative dispute resolutions. 4. If a performance measure lacks _______ reliability, determining whether an employee's performance has truly changed over time will be impossible. A. test-retest B. strategic C. external D. interrater 5. As a predictor of job dissatisfaction, nothing surpasses A. relationships with coworkers. B. the nature of the task itself. C. pay and benefits. D. negative affectivity and negative self-evaluations.6. Based on the expectation...
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