Street Address:1374 Logan Road Mt Gravatt, QLD 4122 Postal...

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Street            Address:1374            Logan Road Mt Gravatt, QLD 4122																	Postal Address:PO Box 6803, Upper Mount Gravatt, QLD            4122																																																																																																																																																																																																																																							Tel:1300-831-661/(07) 3420-5861																	Mob:																	(04) 5858-2787																	Fax:																	(07) 3319-7259																																																																																																																																																																																		Student first name: _____________________________________________________________________________								Student      last name: _____________________________________________________________________________ 														  										STUDENT 				ASSESSMENT 				BOOKLET				CHC33015				Certificate      III in Individual Support																																																									  										Empowerment				CHCAGE001 Facilitate the empowerment of older people																																																									  																																																																																																																																																																																																																		© 2015 RTO Advice Group Pty Ltd                                                  Eduworks Resources is a division of RTO Advice Group Pty. Ltd. Cover image © Shutterstock www.shutterstock.com										ASSESSMENT   OVERVIEW						This Student Assessment Booklet includes all your tasks for assessment of CHCAGE001Facilitate the empowerment of older people.										ABOUT YOUR   ASSESSMENTS						This unit requires that you complete 6 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.										Assessment Task										About this task																Assessment Task 1:   Written questions														You must correctly answer   all 13 questions to show that you understand the knowledge required of this   unit.																		Assessment Task 2: Case   studies										You are to read two case   studies and complete the questions for each														Assessment Task 3: Role   play										You are undertake a role play that demonstrates your ability to   determine a client’s needs and provide information of suitable services.														Assessment Task 4: Project   – safety check										You are to complete a   safety checklist template.														Assessment Task 5: Project   – plan and implement an activity										You are to arrange an   activity that works towards the goals and wishes of an older person at your   work placement facility.														Assessment Task 6: Supervisor   report										Your work placement   supervisor is to complete a supervisor report that confirms your ability to   demonstrate a range of skills and knowledge relevant to this unit.						Supporting resourcesYou may like to look at the following websites, books and documents for more information about the topics related to this unit:§ Arnott, G 2011,	The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.§ Croft, H 2013,	The Australian Carer	3rd edn, Pearson Australia, Frenchs Forest, NSW.How to submit your assessmentsWhen you have completed each assessment task you will need to submit it to your assessor.Instructions about submission can be found at the beginning of each assessment task.Assessment Task Cover SheetAt the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.Assessment appealsYou can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.Assessment planThe following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.Your assessor will provide you with the due dates for each assessment task. Write them in the table below.															Assessment Requirements																			Due date																				1. Written questions																												2. Case studies																												3. Role play																												4. Project																												5. Project																												6. Supervisor report																																		Agreement by the student														Read through the assessments in this booklet before you fill out   and sign the agreement below. Make sure you sign this before you start any of   your assessments.														Have you read and   understood what is required of you in terms of assessment?										¨ Yes										¨ No														Do you understand the   requirements of this assessment?														¨ Yes										¨ No														Do you agree to the way   in which you are being assessed?										¨ Yes										¨ No														Do you have any special   needs or considerations to be made for this assessment? If yes, what are they?								____________________________________________________________________________________________														¨ Yes										¨ No														Do you understand your   rights to appeal the decisions made in an assessment?										¨ Yes										¨ No						Student name: _______________________________________________________________________________Student signature: ________________________________________________ Date: ____________________Assessor name: ______________________________________________________________________________Assessor signature: _______________________________________________ Date: ____________________											ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date   of birth:																			Student   ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Written questions																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date:________________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date:________________________________________________________________________________________											ASSESSMENT TASK 1: WRITTEN QUESTIONS																																							Task   summary:				§ This is an open book test – you can use the Internet, textbooks   and other documents to help you with your answers if required.				§ Youmust answer all 13 questions correctly.								§ Write your answers in the space provided.								§ If you need more space, you can use extra paper. All extra pieces of   paper must include your name and the question number/s you are answering.				§ You may like to use a computer to type your answers. Your assessor   will tell you if you can email them the file or if you need to print a hard   copy and submit it.																			What do I need in order to complete this assessment?§ Access to textbooks and other learning materials.§ Access to a computer and the Internet (if you prefer to type your answers).When do I do this task?§ You will do this task in the classroom or for homework – your assessor will advise.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:§ Answer the questions that were incorrect in writing.§ Answer the questions that were incorrect verbally.	Question 1Briefly describe the following aged care service models:§ High level residential care																				§ Low level residential care																					§ Collocated residential care																				§ Home and Community Care (HACC)																					§ Community Aged Care packages (CACP)																				§ Extended Aged Care in the Home (EACH)																					Question 2a) What does ‘normal’ ageing’ mean? How can attitude and a healthy lifestyle improve health and well-being?																				b) What is meant by the term ‘ageing in place’?																						c) How does palliative care help people to maintain their comfort and quality of life in the final stages of their life?																				d) What is a common misconception about older people and sexuality?																						e) Think of an issue that could arise in older age due to a person’s gender – provide an answer for each gender.																				Question 3a) Think about your own personal values. How would work with a client whose personal values are very different to your own?																						b) What is one common stereotype that is often used when referring to older people? How do you think this might affect service delivery?																				c) What is meant by the ‘social model of disability’?																						Question 4a) A personal care worker is asked by a client about what she can expect now that she has been diagnosed with Parkinson’s disease. The PCW’s father had died of Parkinson’s so she felt well qualified to tell her all about the disease and what she could expect. She told her each of the stages that her father had gone through. The client seemed very overwhelmed but the PCW was happy that she had been able to explain things clearly for her. Has the PCW acted appropriately? Explain your answer.																				b) How does a worker know the role and responsibilities of their job?																						c) Imagine a client asked you to do something that is not part of your job role. What would you do?																				d) What are three workplace health and safety responsibilities of an employee?																						e) What is your duty of care as a personal care worker?																				f) What is the purpose of a code of ethics?																						Question 5What is the main purpose of privacy legislation?																				Question 6a) How does person-centred care assist a client to have control over their own care?																						b) Why are older people commonly disempowered?																				c) Provide two strategies that can enable clients to be empowered in relation to their care.																						Question 7															Jeremy has dementia. He   now ignores his personal hygiene and is incontinent. He will follow simple instructions.										a) What personal care support does Jeremy need? As Jeremy’s personal care worker, how would you encourage his participation and independence?																																			Jaydia is very hard of   hearing. He wears hearing aids that assist, but he still has difficulty   hearing. He finds his deafness very socially isolating and tends to withdraw.										b) As a personal care worker, how could you support Jaydia with this problem?																																				Hamish is dying of   cancer. There is a treatment available but he chooses not to go ahead with it   saying that he does not wish to prolong his life. He decides he is going to   travel and do some things he has always wanted to do but never has. He has planned a tandem sky dive and white   water rafting. He seems the happiest he has been since his diagnosis.										c) How will Hamish’s ‘dignity of risk’ influence the life he has left to him?																				Question 8Participating in the community is important for many people. As people age, community engagement can often become more difficult.Think of a person you know who is elderly or imagine yourself as elderly and frail.a) What types of community participation do you think is important so an aged person can engage socially and undertake their tasks of daily living? What challenges are there?																					b) Choose one of the challenges that you identified above. What support could be given to someone so they can continue their community participation?																				Question 9a) List three indicators for each type of elder abuse in the table below.															Type of elder abuse																			Indicators																				Physical abuse																												Psychological																												Financial																												Sexual																				b) If you suspected that a client was being abused, where would you find advice on how to report it?																						Question 10															Harry has a fall during   one of his walks. You help him up and assist him back to his room. 													He appears to be okay,   but is shaken. 										a) What should you do to report the incident (both verbally and in writing)?																				b) Why is it important to report this incident given that Harry does not appear to be injured?																																					Elsie saw Harry fall. She   comes up to you and starts asking questions about Harry. ‘Why did he fall?’,   ‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’										c) How would you respond to Elsie? Why would you respond in this way?																				Question 11For each of the care approaches, provide an example of how this could be provided. An example has been provided for you															Care approach																			Example of how this can    be provided																				Person-centered approach										Example answer:				We discussed all the care options with Mrs. Brown and answered all   the questions. At the end of the   discussion she decided that she would like assistance to shower but she will   continue to clean her teeth and dress herself unaided. She said that she may need help with   buttons sometimes.														Enabling approach																												Rights based approach																												Consumer-directed care																				Question 12Research a best-practice aged care program (for example, you might choose the Eden Alternative or Active Service Model).In one to two paragraphs describe the program and why it is ‘best practice.’																					Question 13															Mabel lives at home   alone. She is a very independent woman and enjoys working as a volunteer in   the community and also runs an art class. Mabel fell and broke her shoulder. She   needed surgery and spent ten days in hospital. Once she was clinically   stable, she was worried about how she would manage at home as she had no   family close by. She was told that she would be dependent on support for   activities of daily living for up to two months while her shoulder repaired   itself.													Mabel was very worried   that she would have to remain in hospital for that time, however arrangements   were made for her to be discharged from hospital and receive assistance at   home until she was able to be independent once more. 													A care plan was set up   and was planned to go for six weeks at which time it would be   re-evaluated. Care included showering,   dressing, cleaning, transport to physiotherapy, occupational therapy, and   meals on wheels.													At her review after six   weeks Mabel has very happy with her progress. She was going back to volunteer   work one day a week and planning to restart her art classes next week. She   had cancelled the meals on wheels the previous week as she found she was able   to cook for herself now. It was agreed that she no longer needed home   support. 										Discuss the advantages that a reablement approach had for Mabel compared with more traditional models of care.																																			What do I need to hand   in for this task?																			Have I completed this?																		Your answers to each question										o																									ASSESSMENT TASK   COVER SHEET – ASSESSMENT TASK 2						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date   of birth:																			Student   ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Case study 1																																																																						Case study 2																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:______________________________________________________________________________Student name: _________________________________________________________________________________Date:__________________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date:________________________________________________________________________________________											ASSESSMENT TASK 2: CASE STUDIES																															Task   summary:				You are to read the case studies and complete the questions that   follow.						What do I need in order to complete this assessment?§ Access to textbooks and other learning materials§ Access to a computer and the Internet (if you prefer to type your responses).When do I do this task?§ You will do this task in the classroom or as homework – your assessor will advise.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:§ Answer the questions that were incorrect in writing.§ Answer the questions that were incorrect verbally.										Case Study 1: Marta																							Marta is suffering from   dementia that is caused by a lifetime of alcoholism. She lives at home with   her husband Bill, who also drinks a lot of alcohol. A HACC worker visits   three times a week.													Today her HACC worker   notices bruises on Marta’s arms. This is the third time this month that she   has had bruises. When she asks Marta   about them she just looks ahead and says nothing, humming in her normal   way. When she asks Bill what happened   he says, ‘I dunno – silly old cow keeps falling over. She was probably drunk   again and fell out of bed.’													The   worker looks at the bruising pattern. She thinks that it looks more like   someone has grabbed Marta very hard.											1. How can the worker tell from the bruising pattern how the injury is likely to have occurred? How would this be different from bruising that occurred due to falling out of bed?																				2. What actions must the worker take to report the suspected abuse?																				3. What professional support service could Marta be referred to for assistance?																				4. The worker no longer feels safe going to Marta’s house. This is very stressful for her as she doesn’t want to admit that she feels unsafe and insecure. She is so worried about it that she can’t sleep at night. What could she do?																					5. You find out that your work colleague has been discussing Marta’s circumstances and your stress reaction in the lunch room. What legislation and ethical requirements is your colleague breaching?																																			What do I need to hand   in for this task?																			Have I completed this?																		Your answers to this case study														o																	Case Study 2: Catholic   service																							The Catholic service in your   aged care facility has been changed from Tuesdays to Thursdays – the priest   is not able to attend on Tuesdays anymore.   													Unfortunately the service   now clashes with the time that clients are able to go out for coffee in the   local town. The clients are taken to the coffee shop nearby and are also able   to walk around the town and do a little shopping if they wish.													The Catholic clients are   very annoyed that they can no longer go on their coffee excursion. It’s not   their fault that the priest has needed to change arrangements!													When something is said to   a staff member, the person says, ‘Well, you don’t have to go to church! I’m   sure God will agree that drinking a delicious cup of coffee is much more   important than listening to the priest.’										1. Do you think the Catholic clients are being discriminated against? Explain your answer.																				2. What would be a better way of dealing with the concerns of the Catholic clients?																				3. What action would you take if someone in the client group wanted to put in a formal complaint?																																			What do I need to hand   in for this task?																			Have I completed this?																		Your answers to this case study														o																	ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Role play																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date:________________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date:________________________________________________________________________________________																					ASSESSMENT TASK 3: ROLEPLAY – Meet with Brenda																																							Task summary:				In this role   play you will need to work with a potential HACC client to determine her   needs and give her information on available services. Following the role play   you will need to answer a set of verbal questions.																						What do I need in order to complete this assessment?§ Your assessor to play the role of Brenda.When do I do this assessment?§ You will do this task in the classroom.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor sees that you have not shown appropriate skills or knowledge, they will give you some feedback and you will need to do the specific task again.Instructions:										Brenda																			Brenda   is 85 years old. She has recently had a knee replacement following a fall.   She has indicated the following concerns to the community nurse:								§					She is worried about   falling again.								§					She doesn’t feel safe in   the shower.								§					She doesn’t know how she   is going to be able to keep her house and garden clean and tidy.								§					She needs to attend   physiotherapy twice a week; her daughter can take her on Tuesdays but Brenda   cannot get there on Thursdays as her daughter works 								§					She is very isolated as   she can’t get out and about like she used to – it is too far for her to walk   to the bus stop. 								§					She used to go to the   church on Sunday’s, Tuesdays and Thursdays.   Also she used to go shopping and visiting friends on other days								§					She can’t be bothered   cooking meals for herself so she tends to eat sandwiches, biscuits and   cake 								§					Brenda has a fear of fire								§					She is very scared that   she will be put in a home. She   couldn’t bear to leave her home of 50 years.								§					You work for New Greens   Aged Care.										In this role play you are to tell Brenda (who will be played by your assessor) what services are available through the HACC program that will help her with her needs.																	Your assessor will be looking to see that you:																		Clearly and accurately explain the   HACC program to Brenda.																		Talk to Brenda about:				§ how her changed circumstances have affected her ability to perform   activities of daily living				§ her physical and psychosocial needs.				§ the type of support that can be given								§ how she feels about the support options				§ how important it is that she shares responsibility for her own   support				§ the rights she will have as a recipient of HACC services				§ how she will be assessed and her involvement in decision making				§ her interests and ways in which she can continue to participate in   normal activities as much as she can				§ aids and equipment that could assisther with her activities of   daily living				§ safety and security issues.									For example, you should communicate in a   way that promotes empowerment, trust and goodwill; build a rapport during the   discussion; encourage Brenda to express her needs and wants; avoid imposing   your own attitudes and values; respect Brenda’s needs and differences; etc														Provide   clear and accurate advice to Brenda about basic home fire safety.									For example, you should   communicate clearly to Brenda about home fire safety and the risks to her   safety. This should include things such as home fire safety equipment and how   to use it smoke detectors; calling 000; how to leave the property in the   event of a fire; where to evacuate to; who else to call in an emergency; how   fires may start in the home, etc.											Verbal questionsYour assessor will ask you the following questions once you have finished the role play. You will be assessed on your ability to communicate verbally as well as on your ability to answer each question.a) What are the key issues facing Brenda?b) What is your duty of care when advising Brenda of her options?c) How will the HACCprogram help Brenda to ‘age in place’?d) How can Brenda be involved in making decisions about her own care?e) During the role play, do you think you demonstrated a non-ageist and non-judgmental attitude when talking to Brenda? Why you think you did or did not?f) What are five HACC services that may benefit Brenda?g) What are two other services (outside the HACC program) that Brenda could access?h) If Brenda chooses to refuse all services, despite the risks involved, what should you do?															What   do I need to hand in for this task?																			Have I completed this?																		You do not need to submit anything for   this task																																ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 4						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Project – safety check																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date: _______________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date: _______________________________________________________________________________________										ASSESSMENT TASK 4: PROJECT –   SAFETY CHECK																															Task Summary:				You are to do a safety check on a   bathroom.						What do I need in order to complete this assessment?§ Access to a residential/home bathroom. § A camera (you can use your mobile phone camera).§ Bathroom Safety Checklist (at the end of this task).When do I do this task?§ You will do this task in your own time (as homework).§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor identifies that you did not complete the checklist correctly, you will be asked to fix the parts that are wrong and resubmit.Instructions:This task carries on from Assessment Task 3.You are required to complete a safely check of a bathroom – this bathroom is assumed to be Brenda’sYou can choose your own bathroom or another one that you have access to.Take photos of the bathroom that show as much of the area as possible. If you see a safety issue, take a photo of it.Use the Bathroom Safety Checklist to conduct a safety check of this room. Remember to consider Brenda’s needs and preferences as you do this.Complete the questions at the end of this task.															Bathroom Safety Checklist																							Student    name:																			Date:																										Yes/No																			Comments																				Does the floor have a non-slip surface?																																										Is access to the shower safe?																																										Is there room for a seat near the   shower?																																										Is there room for a seat in the shower?																																										Is there a rail in the shower and close   to the toilet?																																										Is lighting adequate?																																										Is heating adequate?																																										Is there sufficient room near the shower   area for the staff member to provide assistance and support?																																										Is there sufficient ventilation to   prevent condensation?																																										Are there any other safety issues?																																																		When you have completed the safety check, answer the following questions:1. Is the bathroom currently safe for the client and the personal care worker? Explain your answer.																					2. What are your recommendations to make this bathroom safer for Brenda?																				3. When talking to Brenda about any safety issues in her home, what should you consider?																																			What   do I need to hand in for this task?																			Have I completed this?																		Photos of the bathroom														o														Your completed checklist										o														Your answers to the questions										o																													ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 5						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Project – plan and implement an activity																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date: _______________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date: _______________________________________________________________________________________										ASSESSMENT TASK 5: PROJECT – PLAN   AND IMPLEMENT AN ACTIVITY																																							Task summary:				You are arrange an activity that works   towards the goals and wishes of an older person in your work placement   facility.																			What do I need in order to complete this assessment?§ Access to an aged care workplace§ Access to an aged care client§ Access to workplace policies and procedures§ Access to aids and equipment§ Permission from their supervisor and the client to undertake this task.When do I do this task?§ You will do this task in your work placement facility.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor identifies that you did not complete all requirements of this task correctly, they will give you some feedback and you will need to redo the incorrect part again.Instructions:For this task you must to talk to a client in an aged care facility and find out what they would like to achieve (goals) and what they wish for.You will need to respond to their statements by designing and putting in place an activity that will contribute to their goals and wishes.An example is provided below:															Jenny’s client is Marissa. 													Jenny learns that Marissa’s goal is to increase her   mobility. She also learns that Marissa loves dogs and really misses her   Yorkshire Terrier, who passed away last year													Jenny decides to organise a visit from a therapy dog so Marissa   can go for walks outside with the dog.											Remember:	You must ask the client for permission to participate in this task, and ask them to complete the permission form at the end of this task.You must not proceed with this assessment until the form has been signed by your supervisor and the older person who is participating.Once you have the necessary permissions, you will need to do the following:1. Learn about your client’s goals/wishes.You can do this through discussions with your client (this is essential), reviewing their individualised plan and discussing with other staff as appropriate.2. Plan an activity that will contribute to your client’s goals and wishes.3. Show your plan to your supervisor and get their approval to run the activity.4. Implement the activity – remember you will need to be supervised during this activity.5. Attach photographs of the client participating in the activity. If the client does not wish to be photographed, you can photograph the set up of the activity or provide other evidence of the activity being put in place.6. Seek your client’s feedback about the activity once it is over. Ask any other people who were involved in the activity.7. Write a report about your experiences using the template at the end of this task.															Assessment    Task 5: PROJECT																				Student’s name:														Supervisor’s name:														Date of activity:														Obtaining information										Write an account about how you obtained   information about your client that covers the following points.														Their goals and wishes																						The client’s social, cultural and   spiritual needs																										Any physical and/or social barriers that   affect this client’s quality of life														Services that are already being provided   to the client														Plan activity																										Answer the following questions about how   you planned the activity for your client.																		What type of activity did you plan for   your client?																						How did this contribute to the client’s   goals and wishes?																										How did you involve your supervisor and   the client in the development of the activity?																										How did you make sure your activity was   person-centred?																										How did you make the activity flexible   enough to suit the client’s needs?																										Were there any risks? What plans did you   have to manage them?																										Were any aids or equipment required?																										Was the client able to make their own   decisions about the activity? Explain   your answer.														Implement activity										Answer the following questions about how   you implemented your activity.														Briefly describe how the activity went.																										How did you manage risk?																										How did you talk with your client to   encourage them to participate?																										How would you describe the relationship   you have built with this older person?														Feedback and activity evaluation										What feedback did you get from your   client and other staff at the facility?														Do you think the activity contributed to   your client’s goals and wishes? Explain your answer.																						Are there any things you would do   differently next time?																						What other healthy lifestyle activities   could your client be involved in?																						Working with Clients –   Permission Form																							Family   member or carer’s approval (obtain this if the client is unable to give   permission themselves)								Dear _________________________________________________________________________________								My name is ___________________________________________________________________________								and I am studying the Certificate III in Individual Support.								As part of my study I am required to work with a client to plan   and implement an activity that works towards the client’s goals and wishes.				I am asking your permission to work with_________________________________________________ _______________________________________________________ for this project.								The project will involve:				§ finding out the client’s goals and wishes				§ planning an activity				§ implementing an activity				§ seeking feedback.				I will be   supervised at all times during the task.								I would welcome   your family member’s participation in this project if you would like them to   be involved.				Please sign   below to show your agreement.				Name: _______________________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																											Supervisor’s   approval								I, ____________________________________________________________________________________ ,													approve ___________________________________________________________													to undertake this project with ___________________________________________								.								Approval is dependent on   the following conditions:				§ The student must be supervised at all times when working with the   client.				§ The student must seek approval of their planned activity prior to   implementation.				§ The client or their family may request that this project be   stopped at any point. In this case, other arrangements will be made in   consultation with the student, the student’s assessor and myself.				Supervisor’s name: ____________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																									OR																																	Client   approval (Use this if the client is able to give permission themselves)								Dear _________________________________________________________________________________								My name is ___________________________________________________________________________								and I am studying the Certificate III in Individual Support.								As part of my study I am required to work with a client to plan   and implement an activity that works towards the client’s goals and wishes.				I am asking for your permission to work with you for this project.   The project will consist of:				§ finding out your goals and wishes				§ planning an activity				§ implementing an activity				§ seeking feedback.				I will be   supervised at all times during the task.								I would welcome   your participation in the project if you would like to be involved.				Please sign   below to show your agreement.				Name: _______________________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																																					Supervisor’s   approval								I, ____________________________________________________________________________________ ,													approve ___________________________________________________________													to undertake this project with ___________________________________________								.								Approval is dependent on   the following conditions:				§ The student must be supervised at all times when working with the   client.				§ The student must seek approval of their planned activity prior to   implementation.				§ The client or their family may request that this project be   stopped at any point. In this case, other arrangements will be made in   consultation with the student, the student’s assessor and myself.				Supervisor’s name: ____________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																																					What   do I need to hand in for this task?																			Have I completed this?																		Photos of the activity										o														Your report										o																																										ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 6						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Supervisor report																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date: _______________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date: _______________________________________________________________________________________												ASSESSMENT TASK 6: SUPERVISOR   REPORT																																							Task summary:				Your workplace supervisor is to complete   a report to confirm your ability to demonstrate a range of skills and   knowledge required of this unit.																			What do I need in order to complete this assessment?§ Access to your wok placement§ Access to clients§ Access to workplace policies and procedures§ Your supervisor§ The supervisor report (see end of this task).When do I do this task?§ You will need to give the report to your supervisor – they will confirm your performance during your work placement.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your supervisor identifies that you did not complete any requirements in the report, your assessor will ask you to redo that requirement again.Instructions:§ Put your name on the Supervisor Report§ Give a copy of the report to your work placement supervisor.										Instructions to the Supervisor						As part of the evidence of competency for this student, we are seeking reports from the student’s work placement supervisor. This forms part of the evidence for the unit CHCAGE001 Facilitate the empowerment of older people.	What is the purpose of this?The purpose of this process is to gain confirmation from someone who has worked regularly with the student who can verify that the student performs their skills satisfactorily to workplace requirements on a regular basis.	How will the information I provide be used?The assessor will use the information you provide in this report, combined with other assessment evidence provided by the student to make a final decision about competency.	How and when do I fill in the report?You do not need to observe the student over a particular period of time or completing certain tasks. If you place a tick in the ‘Yes’ column in the report, you are confirming that you are comfortable with the student’s skills in the relevant area and that you have seen them work satisfactorily to workplace expectations.Please also include comments and examples in the space provided wherever possible.If you do not believe that the student demonstrates appropriate skills in the area listed, please place a tick in the ‘No’ column and provide reasons and comments about why you have said ‘No’.If you are unsure or not able to comment on the student’s skills in a particular area, please place a tick in the ‘Not able to confirm’ column; or if the student is still undertaking placement, then you may still be able to watch their work in these areas so you are then able to comment on the suitability of their skills.	What should I do if I am unsure of the expectations?Please contact the student’s assessor if you are unsure of any of the requirements of filling in this Supervisor Report. The student will have their direct contact details.	Who should fill in this report if I am unable to do so?If you are not able to confirm the student’s skills in all of the following areas, please confirm the areas you can and ask another qualified person from the workplace to confirm skills in the other areas. They will also need to sign the report.																	SUPERVISOR REPORT																							Student’s   name:																			Date   of report:																							Supervisor   name:																							Workplace:																			Contact   Number/s:																							Do   you understand the expectations and requirements of your role based on the   above information?  YES    NO										Please fill in the following report. 															Area/skills to be confirmed																			Yes													(					ü)																			No													(					ü)																			Not able to confirm (					ü)																			Provide examples or comments on student’s skills and performance    in this area																				§ Did the student show respect   for cultural, social and spiritual differences of clients				§					Eg by respecting the client’s rituals, by supporting them to   participate in their desired practices and by demonstrating a   non-discriminatory approach																																																																																										§ Communicate appropriately with   older people to develop trust and develop relationships?				§					Eg by talking in a way that their clients can understand, by   demonstrating a supportive and empathetic approach, by using appropriate body   language, and by being friendly and interested in what they have to say.																																																																																										§ Did the student maintain   privacy, confidentiality and dignity of clients?				§					Eg by not passing on confidential information without consent,   allowing clients to have privacy where required, and demonstrating respect   for clients’ rights to their dignity																																																																																										§ Did the student provide   services to clients by following workplace policies and procedures?																																																																																										§ Did the student encourage   clients to participate in living activities as they are able, and provide   support where needed?																																																																																										§ Look for opportunities to   engage clients in healthy lifestyle practices?				§					Eg by encouraging healthy eating, exercise, social activities and   well-being																																																																																														§ Recognise risk and take action   to reduce this?																																																																																										§ Demonstrate a flexible,   adaptable and person-centred approach to work?				§					Eg by respecting the clients’ own schedules, by treating the client as   an individual, by involving the client in decision making, and adapting   services to the clients’ needs																																																																																																Please provide any further comments or   observations you have made about the student’s performance in relation to the   skills required as above.																		Supervisor’s   signature:														Supervisor’s   name:														Date of   report:							           																																																																																																																																																																																																																																							Street            Address:1374            Logan Road Mt Gravatt, QLD 4122																	Postal Address:PO Box 6803, Upper Mount Gravatt, QLD            4122																																																																																																																																																																																																																																							Tel:1300-831-661/(07) 3420-5861																	Mob:																	(04) 5858-2787																	Fax:																	(07) 3319-7259																																																																																																																																																																																		Student first name: _____________________________________________________________________________								Student      last name: _____________________________________________________________________________ 														  										STUDENT 				ASSESSMENT 				BOOKLET				CHC33015				Certificate      III in Individual Support																																																									  										Empowerment				CHCAGE001 Facilitate the empowerment of older people																																																									  																																																																																																																																																																																																																		© 2015 RTO Advice Group Pty Ltd                                                  Eduworks Resources is a division of RTO Advice Group Pty. Ltd. Cover image © Shutterstock www.shutterstock.com										ASSESSMENT   OVERVIEW						This Student Assessment Booklet includes all your tasks for assessment of CHCAGE001Facilitate the empowerment of older people.										ABOUT YOUR   ASSESSMENTS						This unit requires that you complete 6 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.										Assessment Task										About this task																Assessment Task 1:   Written questions														You must correctly answer   all 13 questions to show that you understand the knowledge required of this   unit.																		Assessment Task 2: Case   studies										You are to read two case   studies and complete the questions for each														Assessment Task 3: Role   play										You are undertake a role play that demonstrates your ability to   determine a client’s needs and provide information of suitable services.														Assessment Task 4: Project   – safety check										You are to complete a   safety checklist template.														Assessment Task 5: Project   – plan and implement an activity										You are to arrange an   activity that works towards the goals and wishes of an older person at your   work placement facility.														Assessment Task 6: Supervisor   report										Your work placement   supervisor is to complete a supervisor report that confirms your ability to   demonstrate a range of skills and knowledge relevant to this unit.						Supporting resourcesYou may like to look at the following websites, books and documents for more information about the topics related to this unit:§ Arnott, G 2011,	The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.§ Croft, H 2013,	The Australian Carer	3rd edn, Pearson Australia, Frenchs Forest, NSW.How to submit your assessmentsWhen you have completed each assessment task you will need to submit it to your assessor.Instructions about submission can be found at the beginning of each assessment task.Assessment Task Cover SheetAt the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.Assessment appealsYou can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.Assessment planThe following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.Your assessor will provide you with the due dates for each assessment task. Write them in the table below.															Assessment Requirements																			Due date																				1. Written questions																												2. Case studies																												3. Role play																												4. Project																												5. Project																												6. Supervisor report																																		Agreement by the student														Read through the assessments in this booklet before you fill out   and sign the agreement below. Make sure you sign this before you start any of   your assessments.														Have you read and   understood what is required of you in terms of assessment?										¨ Yes										¨ No														Do you understand the   requirements of this assessment?														¨ Yes										¨ No														Do you agree to the way   in which you are being assessed?										¨ Yes										¨ No														Do you have any special   needs or considerations to be made for this assessment? If yes, what are they?								____________________________________________________________________________________________														¨ Yes										¨ No														Do you understand your   rights to appeal the decisions made in an assessment?										¨ Yes										¨ No						Student name: _______________________________________________________________________________Student signature: ________________________________________________ Date: ____________________Assessor name: ______________________________________________________________________________Assessor signature: _______________________________________________ Date: ____________________											ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date   of birth:																			Student   ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Written questions																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date:________________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date:________________________________________________________________________________________											ASSESSMENT TASK 1: WRITTEN QUESTIONS																																							Task   summary:				§ This is an open book test – you can use the Internet, textbooks   and other documents to help you with your answers if required.				§ Youmust answer all 13 questions correctly.								§ Write your answers in the space provided.								§ If you need more space, you can use extra paper. All extra pieces of   paper must include your name and the question number/s you are answering.				§ You may like to use a computer to type your answers. Your assessor   will tell you if you can email them the file or if you need to print a hard   copy and submit it.																			What do I need in order to complete this assessment?§ Access to textbooks and other learning materials.§ Access to a computer and the Internet (if you prefer to type your answers).When do I do this task?§ You will do this task in the classroom or for homework – your assessor will advise.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:§ Answer the questions that were incorrect in writing.§ Answer the questions that were incorrect verbally.	Question 1Briefly describe the following aged care service models:§ High level residential care																				§ Low level residential care																					§ Collocated residential care																				§ Home and Community Care (HACC)																					§ Community Aged Care packages (CACP)																				§ Extended Aged Care in the Home (EACH)																					Question 2a) What does ‘normal’ ageing’ mean? How can attitude and a healthy lifestyle improve health and well-being?																				b) What is meant by the term ‘ageing in place’?																						c) How does palliative care help people to maintain their comfort and quality of life in the final stages of their life?																				d) What is a common misconception about older people and sexuality?																						e) Think of an issue that could arise in older age due to a person’s gender – provide an answer for each gender.																				Question 3a) Think about your own personal values. How would work with a client whose personal values are very different to your own?																						b) What is one common stereotype that is often used when referring to older people? How do you think this might affect service delivery?																				c) What is meant by the ‘social model of disability’?																						Question 4a) A personal care worker is asked by a client about what she can expect now that she has been diagnosed with Parkinson’s disease. The PCW’s father had died of Parkinson’s so she felt well qualified to tell her all about the disease and what she could expect. She told her each of the stages that her father had gone through. The client seemed very overwhelmed but the PCW was happy that she had been able to explain things clearly for her. Has the PCW acted appropriately? Explain your answer.																				b) How does a worker know the role and responsibilities of their job?																						c) Imagine a client asked you to do something that is not part of your job role. What would you do?																				d) What are three workplace health and safety responsibilities of an employee?																						e) What is your duty of care as a personal care worker?																				f) What is the purpose of a code of ethics?																						Question 5What is the main purpose of privacy legislation?																				Question 6a) How does person-centred care assist a client to have control over their own care?																						b) Why are older people commonly disempowered?																				c) Provide two strategies that can enable clients to be empowered in relation to their care.																						Question 7															Jeremy has dementia. He   now ignores his personal hygiene and is incontinent. He will follow simple instructions.										a) What personal care support does Jeremy need? As Jeremy’s personal care worker, how would you encourage his participation and independence?																																			Jaydia is very hard of   hearing. He wears hearing aids that assist, but he still has difficulty   hearing. He finds his deafness very socially isolating and tends to withdraw.										b) As a personal care worker, how could you support Jaydia with this problem?																																				Hamish is dying of   cancer. There is a treatment available but he chooses not to go ahead with it   saying that he does not wish to prolong his life. He decides he is going to   travel and do some things he has always wanted to do but never has. He has planned a tandem sky dive and white   water rafting. He seems the happiest he has been since his diagnosis.										c) How will Hamish’s ‘dignity of risk’ influence the life he has left to him?																				Question 8Participating in the community is important for many people. As people age, community engagement can often become more difficult.Think of a person you know who is elderly or imagine yourself as elderly and frail.a) What types of community participation do you think is important so an aged person can engage socially and undertake their tasks of daily living? What challenges are there?																					b) Choose one of the challenges that you identified above. What support could be given to someone so they can continue their community participation?																				Question 9a) List three indicators for each type of elder abuse in the table below.															Type of elder abuse																			Indicators																				Physical abuse																												Psychological																												Financial																												Sexual																				b) If you suspected that a client was being abused, where would you find advice on how to report it?																						Question 10															Harry has a fall during   one of his walks. You help him up and assist him back to his room. 													He appears to be okay,   but is shaken. 										a) What should you do to report the incident (both verbally and in writing)?																				b) Why is it important to report this incident given that Harry does not appear to be injured?																																					Elsie saw Harry fall. She   comes up to you and starts asking questions about Harry. ‘Why did he fall?’,   ‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’										c) How would you respond to Elsie? Why would you respond in this way?																				Question 11For each of the care approaches, provide an example of how this could be provided. An example has been provided for you															Care approach																			Example of how this can    be provided																				Person-centered approach										Example answer:				We discussed all the care options with Mrs. Brown and answered all   the questions. At the end of the   discussion she decided that she would like assistance to shower but she will   continue to clean her teeth and dress herself unaided. She said that she may need help with   buttons sometimes.														Enabling approach																												Rights based approach																												Consumer-directed care																				Question 12Research a best-practice aged care program (for example, you might choose the Eden Alternative or Active Service Model).In one to two paragraphs describe the program and why it is ‘best practice.’																					Question 13															Mabel lives at home   alone. She is a very independent woman and enjoys working as a volunteer in   the community and also runs an art class. Mabel fell and broke her shoulder. She   needed surgery and spent ten days in hospital. Once she was clinically   stable, she was worried about how she would manage at home as she had no   family close by. She was told that she would be dependent on support for   activities of daily living for up to two months while her shoulder repaired   itself.													Mabel was very worried   that she would have to remain in hospital for that time, however arrangements   were made for her to be discharged from hospital and receive assistance at   home until she was able to be independent once more. 													A care plan was set up   and was planned to go for six weeks at which time it would be   re-evaluated. Care included showering,   dressing, cleaning, transport to physiotherapy, occupational therapy, and   meals on wheels.													At her review after six   weeks Mabel has very happy with her progress. She was going back to volunteer   work one day a week and planning to restart her art classes next week. She   had cancelled the meals on wheels the previous week as she found she was able   to cook for herself now. It was agreed that she no longer needed home   support. 										Discuss the advantages that a reablement approach had for Mabel compared with more traditional models of care.																																			What do I need to hand   in for this task?																			Have I completed this?																		Your answers to each question										o																									ASSESSMENT TASK   COVER SHEET – ASSESSMENT TASK 2						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date   of birth:																			Student   ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Case study 1																																																																						Case study 2																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:______________________________________________________________________________Student name: _________________________________________________________________________________Date:__________________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date:________________________________________________________________________________________											ASSESSMENT TASK 2: CASE STUDIES																															Task   summary:				You are to read the case studies and complete the questions that   follow.						What do I need in order to complete this assessment?§ Access to textbooks and other learning materials§ Access to a computer and the Internet (if you prefer to type your responses).When do I do this task?§ You will do this task in the classroom or as homework – your assessor will advise.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:§ Answer the questions that were incorrect in writing.§ Answer the questions that were incorrect verbally.										Case Study 1: Marta																							Marta is suffering from   dementia that is caused by a lifetime of alcoholism. She lives at home with   her husband Bill, who also drinks a lot of alcohol. A HACC worker visits   three times a week.													Today her HACC worker   notices bruises on Marta’s arms. This is the third time this month that she   has had bruises. When she asks Marta   about them she just looks ahead and says nothing, humming in her normal   way. When she asks Bill what happened   he says, ‘I dunno – silly old cow keeps falling over. She was probably drunk   again and fell out of bed.’													The   worker looks at the bruising pattern. She thinks that it looks more like   someone has grabbed Marta very hard.											1. How can the worker tell from the bruising pattern how the injury is likely to have occurred? How would this be different from bruising that occurred due to falling out of bed?																				2. What actions must the worker take to report the suspected abuse?																				3. What professional support service could Marta be referred to for assistance?																				4. The worker no longer feels safe going to Marta’s house. This is very stressful for her as she doesn’t want to admit that she feels unsafe and insecure. She is so worried about it that she can’t sleep at night. What could she do?																					5. You find out that your work colleague has been discussing Marta’s circumstances and your stress reaction in the lunch room. What legislation and ethical requirements is your colleague breaching?																																			What do I need to hand   in for this task?																			Have I completed this?																		Your answers to this case study														o																	Case Study 2: Catholic   service																							The Catholic service in your   aged care facility has been changed from Tuesdays to Thursdays – the priest   is not able to attend on Tuesdays anymore.   													Unfortunately the service   now clashes with the time that clients are able to go out for coffee in the   local town. The clients are taken to the coffee shop nearby and are also able   to walk around the town and do a little shopping if they wish.													The Catholic clients are   very annoyed that they can no longer go on their coffee excursion. It’s not   their fault that the priest has needed to change arrangements!													When something is said to   a staff member, the person says, ‘Well, you don’t have to go to church! I’m   sure God will agree that drinking a delicious cup of coffee is much more   important than listening to the priest.’										1. Do you think the Catholic clients are being discriminated against? Explain your answer.																				2. What would be a better way of dealing with the concerns of the Catholic clients?																				3. What action would you take if someone in the client group wanted to put in a formal complaint?																																			What do I need to hand   in for this task?																			Have I completed this?																		Your answers to this case study														o																	ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Role play																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date:________________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date:________________________________________________________________________________________																					ASSESSMENT TASK 3: ROLEPLAY – Meet with Brenda																																							Task summary:				In this role   play you will need to work with a potential HACC client to determine her   needs and give her information on available services. Following the role play   you will need to answer a set of verbal questions.																						What do I need in order to complete this assessment?§ Your assessor to play the role of Brenda.When do I do this assessment?§ You will do this task in the classroom.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor sees that you have not shown appropriate skills or knowledge, they will give you some feedback and you will need to do the specific task again.Instructions:										Brenda																			Brenda   is 85 years old. She has recently had a knee replacement following a fall.   She has indicated the following concerns to the community nurse:								§					She is worried about   falling again.								§					She doesn’t feel safe in   the shower.								§					She doesn’t know how she   is going to be able to keep her house and garden clean and tidy.								§					She needs to attend   physiotherapy twice a week; her daughter can take her on Tuesdays but Brenda   cannot get there on Thursdays as her daughter works 								§					She is very isolated as   she can’t get out and about like she used to – it is too far for her to walk   to the bus stop. 								§					She used to go to the   church on Sunday’s, Tuesdays and Thursdays.   Also she used to go shopping and visiting friends on other days								§					She can’t be bothered   cooking meals for herself so she tends to eat sandwiches, biscuits and   cake 								§					Brenda has a fear of fire								§					She is very scared that   she will be put in a home. She   couldn’t bear to leave her home of 50 years.								§					You work for New Greens   Aged Care.										In this role play you are to tell Brenda (who will be played by your assessor) what services are available through the HACC program that will help her with her needs.																	Your assessor will be looking to see that you:																		Clearly and accurately explain the   HACC program to Brenda.																		Talk to Brenda about:				§ how her changed circumstances have affected her ability to perform   activities of daily living				§ her physical and psychosocial needs.				§ the type of support that can be given								§ how she feels about the support options				§ how important it is that she shares responsibility for her own   support				§ the rights she will have as a recipient of HACC services				§ how she will be assessed and her involvement in decision making				§ her interests and ways in which she can continue to participate in   normal activities as much as she can				§ aids and equipment that could assisther with her activities of   daily living				§ safety and security issues.									For example, you should communicate in a   way that promotes empowerment, trust and goodwill; build a rapport during the   discussion; encourage Brenda to express her needs and wants; avoid imposing   your own attitudes and values; respect Brenda’s needs and differences; etc														Provide   clear and accurate advice to Brenda about basic home fire safety.									For example, you should   communicate clearly to Brenda about home fire safety and the risks to her   safety. This should include things such as home fire safety equipment and how   to use it smoke detectors; calling 000; how to leave the property in the   event of a fire; where to evacuate to; who else to call in an emergency; how   fires may start in the home, etc.											Verbal questionsYour assessor will ask you the following questions once you have finished the role play. You will be assessed on your ability to communicate verbally as well as on your ability to answer each question.a) What are the key issues facing Brenda?b) What is your duty of care when advising Brenda of her options?c) How will the HACCprogram help Brenda to ‘age in place’?d) How can Brenda be involved in making decisions about her own care?e) During the role play, do you think you demonstrated a non-ageist and non-judgmental attitude when talking to Brenda? Why you think you did or did not?f) What are five HACC services that may benefit Brenda?g) What are two other services (outside the HACC program) that Brenda could access?h) If Brenda chooses to refuse all services, despite the risks involved, what should you do?															What   do I need to hand in for this task?																			Have I completed this?																		You do not need to submit anything for   this task																																ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 4						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Project – safety check																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date: _______________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date: _______________________________________________________________________________________										ASSESSMENT TASK 4: PROJECT –   SAFETY CHECK																															Task Summary:				You are to do a safety check on a   bathroom.						What do I need in order to complete this assessment?§ Access to a residential/home bathroom. § A camera (you can use your mobile phone camera).§ Bathroom Safety Checklist (at the end of this task).When do I do this task?§ You will do this task in your own time (as homework).§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor identifies that you did not complete the checklist correctly, you will be asked to fix the parts that are wrong and resubmit.Instructions:This task carries on from Assessment Task 3.You are required to complete a safely check of a bathroom – this bathroom is assumed to be Brenda’sYou can choose your own bathroom or another one that you have access to.Take photos of the bathroom that show as much of the area as possible. If you see a safety issue, take a photo of it.Use the Bathroom Safety Checklist to conduct a safety check of this room. Remember to consider Brenda’s needs and preferences as you do this.Complete the questions at the end of this task.															Bathroom Safety Checklist																							Student    name:																			Date:																										Yes/No																			Comments																				Does the floor have a non-slip surface?																																										Is access to the shower safe?																																										Is there room for a seat near the   shower?																																										Is there room for a seat in the shower?																																										Is there a rail in the shower and close   to the toilet?																																										Is lighting adequate?																																										Is heating adequate?																																										Is there sufficient room near the shower   area for the staff member to provide assistance and support?																																										Is there sufficient ventilation to   prevent condensation?																																										Are there any other safety issues?																																																		When you have completed the safety check, answer the following questions:1. Is the bathroom currently safe for the client and the personal care worker? Explain your answer.																					2. What are your recommendations to make this bathroom safer for Brenda?																				3. When talking to Brenda about any safety issues in her home, what should you consider?																																			What   do I need to hand in for this task?																			Have I completed this?																		Photos of the bathroom														o														Your completed checklist										o														Your answers to the questions										o																													ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 5						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Project – plan and implement an activity																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date: _______________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date: _______________________________________________________________________________________										ASSESSMENT TASK 5: PROJECT – PLAN   AND IMPLEMENT AN ACTIVITY																																							Task summary:				You are arrange an activity that works   towards the goals and wishes of an older person in your work placement   facility.																			What do I need in order to complete this assessment?§ Access to an aged care workplace§ Access to an aged care client§ Access to workplace policies and procedures§ Access to aids and equipment§ Permission from their supervisor and the client to undertake this task.When do I do this task?§ You will do this task in your work placement facility.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your assessor identifies that you did not complete all requirements of this task correctly, they will give you some feedback and you will need to redo the incorrect part again.Instructions:For this task you must to talk to a client in an aged care facility and find out what they would like to achieve (goals) and what they wish for.You will need to respond to their statements by designing and putting in place an activity that will contribute to their goals and wishes.An example is provided below:															Jenny’s client is Marissa. 													Jenny learns that Marissa’s goal is to increase her   mobility. She also learns that Marissa loves dogs and really misses her   Yorkshire Terrier, who passed away last year													Jenny decides to organise a visit from a therapy dog so Marissa   can go for walks outside with the dog.											Remember:	You must ask the client for permission to participate in this task, and ask them to complete the permission form at the end of this task.You must not proceed with this assessment until the form has been signed by your supervisor and the older person who is participating.Once you have the necessary permissions, you will need to do the following:1. Learn about your client’s goals/wishes.You can do this through discussions with your client (this is essential), reviewing their individualised plan and discussing with other staff as appropriate.2. Plan an activity that will contribute to your client’s goals and wishes.3. Show your plan to your supervisor and get their approval to run the activity.4. Implement the activity – remember you will need to be supervised during this activity.5. Attach photographs of the client participating in the activity. If the client does not wish to be photographed, you can photograph the set up of the activity or provide other evidence of the activity being put in place.6. Seek your client’s feedback about the activity once it is over. Ask any other people who were involved in the activity.7. Write a report about your experiences using the template at the end of this task.															Assessment    Task 5: PROJECT																				Student’s name:														Supervisor’s name:														Date of activity:														Obtaining information										Write an account about how you obtained   information about your client that covers the following points.														Their goals and wishes																						The client’s social, cultural and   spiritual needs																										Any physical and/or social barriers that   affect this client’s quality of life														Services that are already being provided   to the client														Plan activity																										Answer the following questions about how   you planned the activity for your client.																		What type of activity did you plan for   your client?																						How did this contribute to the client’s   goals and wishes?																										How did you involve your supervisor and   the client in the development of the activity?																										How did you make sure your activity was   person-centred?																										How did you make the activity flexible   enough to suit the client’s needs?																										Were there any risks? What plans did you   have to manage them?																										Were any aids or equipment required?																										Was the client able to make their own   decisions about the activity? Explain   your answer.														Implement activity										Answer the following questions about how   you implemented your activity.														Briefly describe how the activity went.																										How did you manage risk?																										How did you talk with your client to   encourage them to participate?																										How would you describe the relationship   you have built with this older person?														Feedback and activity evaluation										What feedback did you get from your   client and other staff at the facility?														Do you think the activity contributed to   your client’s goals and wishes? Explain your answer.																						Are there any things you would do   differently next time?																						What other healthy lifestyle activities   could your client be involved in?																						Working with Clients –   Permission Form																							Family   member or carer’s approval (obtain this if the client is unable to give   permission themselves)								Dear _________________________________________________________________________________								My name is ___________________________________________________________________________								and I am studying the Certificate III in Individual Support.								As part of my study I am required to work with a client to plan   and implement an activity that works towards the client’s goals and wishes.				I am asking your permission to work with_________________________________________________ _______________________________________________________ for this project.								The project will involve:				§ finding out the client’s goals and wishes				§ planning an activity				§ implementing an activity				§ seeking feedback.				I will be   supervised at all times during the task.								I would welcome   your family member’s participation in this project if you would like them to   be involved.				Please sign   below to show your agreement.				Name: _______________________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																											Supervisor’s   approval								I, ____________________________________________________________________________________ ,													approve ___________________________________________________________													to undertake this project with ___________________________________________								.								Approval is dependent on   the following conditions:				§ The student must be supervised at all times when working with the   client.				§ The student must seek approval of their planned activity prior to   implementation.				§ The client or their family may request that this project be   stopped at any point. In this case, other arrangements will be made in   consultation with the student, the student’s assessor and myself.				Supervisor’s name: ____________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																									OR																																	Client   approval (Use this if the client is able to give permission themselves)								Dear _________________________________________________________________________________								My name is ___________________________________________________________________________								and I am studying the Certificate III in Individual Support.								As part of my study I am required to work with a client to plan   and implement an activity that works towards the client’s goals and wishes.				I am asking for your permission to work with you for this project.   The project will consist of:				§ finding out your goals and wishes				§ planning an activity				§ implementing an activity				§ seeking feedback.				I will be   supervised at all times during the task.								I would welcome   your participation in the project if you would like to be involved.				Please sign   below to show your agreement.				Name: _______________________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																																					Supervisor’s   approval								I, ____________________________________________________________________________________ ,													approve ___________________________________________________________													to undertake this project with ___________________________________________								.								Approval is dependent on   the following conditions:				§ The student must be supervised at all times when working with the   client.				§ The student must seek approval of their planned activity prior to   implementation.				§ The client or their family may request that this project be   stopped at any point. In this case, other arrangements will be made in   consultation with the student, the student’s assessor and myself.				Supervisor’s name: ____________________________________________________________________								Signature:_____________________________________________________________________________								Date: ________________________																																					What   do I need to hand in for this task?																			Have I completed this?																		Photos of the activity										o														Your report										o																																										ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 6						Students: Please fill out this cover sheet clearly and accurately for this task.Make sure you have kept a copy of your work.															Name:																							Date of birth:																			Student ID:																							Unit: 								§ CHCAGE001Facilitate the empowerment of older people																		Student   to complete										Assessor to complete														Assessment Task										Resubmission?Y/N										Student					initials										Sufficient/insufficient										Date														Supervisor report																																																															STUDENT		DECLARATIONI ____________________________________________________  declare that these tasks are my own work.None of this work has been completed by any other person.I have not cheated or plagiarised the work or colluded with any other student/s.I have correctly referenced all resources and reference texts throughout these assessment tasks.I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.Student signature:____________________________________________________________________________Student name: _______________________________________________________________________________Date: _______________________________________________________________________________________		ASSESSOR FEEDBACKAssessors: Please return this cover sheet to the student with assessment results and feedback.A copy must be supplied to the office and kept in the student’s file with the evidence.___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor signature:___________________________________________________________________________Assessor name: ______________________________________________________________________________Date: _______________________________________________________________________________________												ASSESSMENT TASK 6: SUPERVISOR   REPORT																																							Task summary:				Your workplace supervisor is to complete   a report to confirm your ability to demonstrate a range of skills and   knowledge required of this unit.																			What do I need in order to complete this assessment?§ Access to your wok placement§ Access to clients§ Access to workplace policies and procedures§ Your supervisor§ The supervisor report (see end of this task).When do I do this task?§ You will need to give the report to your supervisor – they will confirm your performance during your work placement.§ Write in your due date as advised by your assessor: ______________________________what do I need to do if I get something wrong?If your supervisor identifies that you did not complete any requirements in the report, your assessor will ask you to redo that requirement again.Instructions:§ Put your name on the Supervisor Report§ Give a copy of the report to your work placement supervisor.										Instructions to the Supervisor						As part of the evidence of competency for this student, we are seeking reports from the student’s work placement supervisor. This forms part of the evidence for the unit CHCAGE001 Facilitate the empowerment of older people.	What is the purpose of this?The purpose of this process is to gain confirmation from someone who has worked regularly with the student who can verify that the student performs their skills satisfactorily to workplace requirements on a regular basis.	How will the information I provide be used?The assessor will use the information you provide in this report, combined with other assessment evidence provided by the student to make a final decision about competency.	How and when do I fill in the report?You do not need to observe the student over a particular period of time or completing certain tasks. If you place a tick in the ‘Yes’ column in the report, you are confirming that you are comfortable with the student’s skills in the relevant area and that you have seen them work satisfactorily to workplace expectations.Please also include comments and examples in the space provided wherever possible.If you do not believe that the student demonstrates appropriate skills in the area listed, please place a tick in the ‘No’ column and provide reasons and comments about why you have said ‘No’.If you are unsure or not able to comment on the student’s skills in a particular area, please place a tick in the ‘Not able to confirm’ column; or if the student is still undertaking placement, then you may still be able to watch their work in these areas so you are then able to comment on the suitability of their skills.	What should I do if I am unsure of the expectations?Please contact the student’s assessor if you are unsure of any of the requirements of filling in this Supervisor Report. The student will have their direct contact details.	Who should fill in this report if I am unable to do so?If you are not able to confirm the student’s skills in all of the following areas, please confirm the areas you can and ask another qualified person from the workplace to confirm skills in the other areas. They will also need to sign the report.																	SUPERVISOR REPORT																							Student’s   name:																			Date   of report:																							Supervisor   name:																							Workplace:																			Contact   Number/s:																							Do   you understand the expectations and requirements of your role based on the   above information?  YES    NO										Please fill in the following report. 															Area/skills to be confirmed																			Yes													(					ü)																			No													(					ü)																			Not able to confirm (					ü)																			Provide examples or comments on student’s skills and performance    in this area																				§ Did the student show respect   for cultural, social and spiritual differences of clients				§					Eg by respecting the client’s rituals, by supporting them to   participate in their desired practices and by demonstrating a   non-discriminatory approach																																																																																										§ Communicate appropriately with   older people to develop trust and develop relationships?				§					Eg by talking in a way that their clients can understand, by   demonstrating a supportive and empathetic approach, by using appropriate body   language, and by being friendly and interested in what they have to say.																																																																																										§ Did the student maintain   privacy, confidentiality and dignity of clients?				§					Eg by not passing on confidential information without consent,   allowing clients to have privacy where required, and demonstrating respect   for clients’ rights to their dignity																																																																																										§ Did the student provide   services to clients by following workplace policies and procedures?																																																																																										§ Did the student encourage   clients to participate in living activities as they are able, and provide   support where needed?																																																																																										§ Look for opportunities to   engage clients in healthy lifestyle practices?				§					Eg by encouraging healthy eating, exercise, social activities and   well-being																																																																																														§ Recognise risk and take action   to reduce this?																																																																																										§ Demonstrate a flexible,   adaptable and person-centred approach to work?				§					Eg by respecting the clients’ own schedules, by treating the client as   an individual, by involving the client in decision making, and adapting   services to the clients’ needs																																																																																																Please provide any further comments or   observations you have made about the student’s performance in relation to the   skills required as above.																		Supervisor’s   signature:														Supervisor’s   name:														Date of   report:

OR
Client approval (Use this if the client is able to give permission themselves) Dear _________________________________________________________________________________ My name is ___________________________________________________________________________ and I am studying the Certificate III in Individual Support. As part of my study I am required to work with a client to plan and implement an activity that works towards the client’s goals and wishes. I am asking for your permission to work with you for this project. The project will consist of: § finding out your goals and wishes § planning an activity § implementing an activity § seeking feedback. I will be supervised at all times during the task. I would welcome your participation in the project if you would like to be involved. Please sign below to show your agreement. Name: _______________________________________________________________________________ Signature:_____________________________________________________________________________ Date: ________________________
Supervisor’s approval I, ____________________________________________________________________________________ , approve ___________________________________________________________ to undertake this project with ___________________________________________ . Approval is dependent on the following conditions: § The student must be supervised at all times when working with the client. § The student must seek approval of their planned activity prior to implementation. § The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the student’s assessor and myself. Supervisor’s name: ____________________________________________________________________ Signature:_____________________________________________________________________________ Date: ________________________
What do I need to hand in for this task?	Have I completed this?
Photos of the activity	o
Your report	o

SUPERVISOR REPORT
Student’s name:	Date of report:
Supervisor name:
Workplace:	Contact Number/s:
Do you understand the expectations and requirements of your role based on the above information? YES NO

Area/skills to be confirmed	Yes ( ü)	No ( ü)	Not able to confirm ( ü)	Provide examples or comments on student’s skills and performance in this area
§ Did the student show respect for cultural, social and spiritual differences of clients § Eg by respecting the client’s rituals, by supporting them to participate in their desired practices and by demonstrating a non-discriminatory approach
§ Communicate appropriately with older people to develop trust and develop relationships? § Eg by talking in a way that their clients can understand, by demonstrating a supportive and empathetic approach, by using appropriate body language, and by being friendly and interested in what they have to say.
§ Did the student maintain privacy, confidentiality and dignity of clients? § Eg by not passing on confidential information without consent, allowing clients to have privacy where required, and demonstrating respect for clients’ rights to their dignity
§ Did the student provide services to clients by following workplace policies and procedures?
§ Did the student encourage clients to participate in living activities as they are able, and provide support where needed?
§ Look for opportunities to engage clients in healthy lifestyle practices? § Eg by encouraging healthy eating, exercise, social activities and well-being
§ Recognise risk and take action to reduce this?
§ Demonstrate a flexible, adaptable and person-centred approach to work? § Eg by respecting the clients’ own schedules, by treating the client as an individual, by involving the client in decision making, and adapting services to the clients’ needs

OR
Client approval (Use this if the client is able to give permission themselves) Dear _________________________________________________________________________________ My name is ___________________________________________________________________________ and I am studying the Certificate III in Individual Support. As part of my study I am required to work with a client to plan and implement an activity that works towards the client’s goals and wishes. I am asking for your permission to work with you for this project. The project will consist of: § finding out your goals and wishes § planning an activity § implementing an activity § seeking feedback. I will be supervised at all times during the task. I would welcome your participation in the project if you would like to be involved. Please sign below to show your agreement. Name: _______________________________________________________________________________ Signature:_____________________________________________________________________________ Date: ________________________
Supervisor’s approval I, ____________________________________________________________________________________ , approve ___________________________________________________________ to undertake this project with ___________________________________________ . Approval is dependent on the following conditions: § The student must be supervised at all times when working with the client. § The student must seek approval of their planned activity prior to implementation. § The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the student’s assessor and myself. Supervisor’s name: ____________________________________________________________________ Signature:_____________________________________________________________________________ Date: ________________________
What do I need to hand in for this task?	Have I completed this?
Photos of the activity	o
Your report	o

SUPERVISOR REPORT
Student’s name:	Date of report:
Supervisor name:
Workplace:	Contact Number/s:
Do you understand the expectations and requirements of your role based on the above information? YES NO

Street XXXXXXXXXXAddress: XXXXXXXXXXLogan Road Mt Gravatt, QLD 4122 Postal Address: PO Box 6803, Upper Mount Gravatt, QLD XXXXXXXXXX Tel: XXXXXXXXXX/ XXXXXXXXXX Mob: XXXXXXXXXX Fax: XXXXXXXXXX Student...

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Assessment Task	About this task
Assessment Task 1: Written questions	You must correctly answer all 13 questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Case studies	You are to read two case studies and complete the questions for each
Assessment Task 3: Role play	You are undertake a role play that demonstrates your ability to determine a client’s needs and provide information of suitable services.
Assessment Task 4: Project – safety check	You are to complete a safety checklist template.
Assessment Task 5: Project – plan and implement an activity	You are to arrange an activity that works towards the goals and wishes of an older person at your work placement facility.
Assessment Task 6: Supervisor report	Your work placement supervisor is to complete a supervisor report that confirms your ability to demonstrate a range of skills and knowledge relevant to this unit.

Assessment Requirements	Due date
1. Written questions
2. Case studies
3. Role play
4. Project
5. Project
6. Supervisor report

Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?	¨ Yes	¨ No
Do you understand the requirements of this assessment?	¨ Yes	¨ No
Do you agree to the way in which you are being assessed?	¨ Yes	¨ No
Do you have any special needs or considerations to be made for this assessment? If yes, what are they? ____________________________________________________________________________________________	¨ Yes	¨ No
Do you understand your rights to appeal the decisions made in an assessment?	¨ Yes	¨ No

Name:
Date of birth:	Student ID:
Unit: § CHCAGE001Facilitate the empowerment of older people
Student to complete	Assessor to complete
Assessment Task	Resubmission? Y/N	Student initials	Sufficient/ insufficient	Date
Written questions

Type of elder abuse	Indicators
Physical abuse
Psychological
Financial
Sexual

Care approach	Example of how this can be provided
Person-centered approach	Example answer: We discussed all the care options with Mrs. Brown and answered all the questions. At the end of the discussion she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided. She said that she may need help with buttons sometimes.
Enabling approach
Rights based approach
Consumer-directed care

What do I need to hand in for this task?	Have I completed this?
Your answers to each question	o

What do I need to hand in for this task?	Have I completed this?
Your answers to this case study	o

What do I need to hand in for this task?	Have I completed this?
You do not need to submit anything for this task

Bathroom Safety Checklist
Student name:			Date:
	Yes/No	Comments
Does the floor have a non-slip surface?
Is access to the shower safe?
Is there room for a seat near the shower?
Is there room for a seat in the shower?
Is there a rail in the shower and close to the toilet?
Is lighting adequate?
Is heating adequate?
Is there sufficient room near the shower area for the staff member to provide assistance and support?
Is there sufficient ventilation to prevent condensation?
Are there any other safety issues?

What do I need to hand in for this task?	Have I completed this?
Photos of the bathroom	o
Your completed checklist	o
Your answers to the questions	o

Assessment Task 5: PROJECT
Student’s name:
Supervisor’s name:
Date of activity:
Obtaining information	Write an account about how you obtained information about your client that covers the following points.
	Their goals and wishes
	The client’s social, cultural and spiritual needs
	Any physical and/or social barriers that affect this client’s quality of life
	Services that are already being provided to the client
Plan activity	Answer the following questions about how you planned the activity for your client.
	What type of activity did you plan for your client?
	How did this contribute to the client’s goals and wishes?
	How did you involve your supervisor and the client in the development of the activity?
	How did you make sure your activity was person-centred?
	How did you make the activity flexible enough to suit the client’s needs?
	Were there any risks? What plans did you have to manage them?
	Were any aids or equipment required?
	Was the client able to make their own decisions about the activity? Explain your answer.
Implement activity	Answer the following questions about how you implemented your activity.
	Briefly describe how the activity went.
	How did you manage risk?
	How did you talk with your client to encourage them to participate?
	How would you describe the relationship you have built with this older person?
Feedback and activity evaluation	What feedback did you get from your client and other staff at the facility?
	Do you think the activity contributed to your client’s goals and wishes? Explain your answer.
	Are there any things you would do differently next time?
	What other healthy lifestyle activities could your client be involved in?