Answer To: Strategic Management XXXXXXXXXXDilpreet singh XXXXXXXXXX00201587T Table of Contents Introduction2...
Kuldeep answered on Apr 28 2021
Running Head: Qantas Airlines
Qantas Airlines
Qantas Airlines
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Contents
Introduction 3
Evaluating the organization's environment 3
External - use Porter and the most relevant 2 elements of PESTEL 3
PESTEL Analysis 4
Internal - use core competencies and value chain analysis. 5
Value Chain Analysis 6
Analysis of competitive advantage 6
Strategy formulation and choice 7
Recommendations and conclusions 9
With the rationale for support of strategy 9
With the rationale for a critique of strategy 10
References 11
Introduction
In 1920, the Qantas was recognized and founded as a third famous airline in the world. The Qantas Group has five main divisions, including Qantas Loyalty, Qantas Freight, Qantas International, Jetstar Group, moreover Qantas Domestic. The Qantas Group's strategy is to provide shareholders with the best or ideal return, and the Group's primary and top priority is safety. This report is about strategic management at Qantas Airlines.
Evaluating the organization's environment
External - use Porter and the most relevant 2 elements of PESTEL
Porter 5 Forces Analysis
Industrial Rivalry: The increase in the number of opponents in the aviation industry has created fierce competition among airlines, so competition is fierce due to market congestion. Prices are reflected in a variety of reasons, including service improvements, marketing campaigns, new product additions, large discounts and price wars (Alrawashdeh, 2012). But Qantas has gained a vast competitive advantage with its unique products and diverse market and services.
Buyers’ Bargaining Power: Buyers are usually cost sensitive. In the aviation industry, purchasers are usually business professionals and the middle class. Because customers may switch to the other airlines to get more value at a lower price, they have a strong purchasing power. In the current situation, it’s difficult to maintain the purchase for a lasting and gain customer loyalty. In the aviation industry, Qantas also maintains its place throughout the two main brands, Jetstar and Qantas (Fearne, Garcia Martinez & Dent, 2012).
Suppliers’ Bargaining Power: Among the suppliers, Qantas has a strong place because it’s a very trustworthy organization. Qantas has also worked with a number of suppliers in the past to maintain profit margins as well as lower prices. The Qantas airline has bargaining power in terms of price, other than the suppliers have bargaining power in various assets. These assets include construction, fuel.
The threat of New Entrants: Because the company needs a lot of money to start business operations, the aviation industry has a strict high threshold. There are many airlines from the small to large, from domestic to global. And the company generally works at low-profit margins to gain competitive advantage (Raynes & Tsui, 2019). For the innovative entrants, the company is not smart for a variety of reasons, such as huge investments, security risks, competitive threats, and market volatility.
The threat of Substitutes: There are two main alternatives to the industry, train and road travel, and prices are very low. However, the aviation industry offers some benefits for example comfort, time savings, and convenience. Qantas' differentiated strategy, as well as integrated prize leadership approach, helps organizations retain their customers with minimal alternative threats.
PESTEL Analysis
Social: As the economy continues to grow, the number of people using airlines has increased rapidly. As the number of tourist destinations increases, the market share of the aviation industry suddenly increases (Sarina & Wright, 2015). But with a variety of tragic events, for example, the international financial crisis moreover another event, a number of the people using aviation services has suddenly changed.
Technological: For the aviation industry, huge technological developments have both positive and negative results. With new technology, now people can book the tickets online, cancel and make reservations, and more. The development of communications and information technology enables customers to communicate in a variety of other ways and reduce their...