Answer To: Strategic Management Detailed assignment guide Semester 1, 2020 Assignment 2 (Group Assignment):...
Abhishek answered on Mar 25 2021
Running Head: STRATEGIC MANAGEMENT 1
STRATEGIC MANAGEMENT 3
STRATEGIC MANAGEMENT
SEMESTER 1, 2020
ASSIGNMENT 2 (GROUP ASSIGNMENT): STRATEGIC CAPABILITY ANALYSIS, STRATEGY FORMATION AND IMPLEMENTATION
REGIS HEALTHCARE: AUSTRALIA
Executive Summary
Discussion of this assignment is based on the healthcare service that the Regis healthcare centre is offering in terms of their aged care services. In this context, there is the presence of identification and analysis of the core competencies and resources of the organisation such as care services, retirement village policy and diverse care. The strategic advantages,which the company can get through their resources and core competencies, are also presented, which show the development graph of this aged care provider. The overview of the discussion part analyses that the organisation is introducing human resource strategy, firm infrastructure and technological development strategy in the service process.
The VRIO framework analyses the strategic capabilities of the competencies of the organisation. Furthermore, the strategic initiatives and the implementation strategy of these entities are showing the ways with the clear concepts in front of the readers. Key success measures of the strategic initiatives also come in close contact with a clear analysis of the discussion part. However, the analysis part shows that with the development of the strategic initiatives with the proper format the Regis healthcare can be able to develop the flexibility of their workforces. This process also increases the working ability of the care service providers and that reflects on the efficiency of the organisation in the aged care services.
Table of Contents
Executive Summary 2
Introduction 5
1. Identifying Resources and Competencies of Regis Healthcare that may provide Sustainable Competitive Advantage 5
Identifying the existing resources and competencies 5
Aged care 5
Retirement village strategy 6
Diversity policy 6
Behaviour management programs 6
Justifying why the resources and competencies are strategic capabilities using VRIO framework 7
2. Identifying and Describing the Business Strategy implemented by Regis Healthcare 8
Strategic statements of Regis Healthcare 8
Value chain activity of Regis Healthcare 8
Identifying and discussing the business strategy by Regis Healthcare 9
3. Proposing one Strategic Initiative to be implemented by the Regis Healthcare 10
Communication 10
Storage and sharing 11
Speed and efficiency 11
Automation 11
Mobility and remote connectivity 12
4. Identifying the Suitability of the Strategic Initiative Developed 12
Explaining the initiative by analysing the externals environment 12
Explaining the initiative by analysing the strategic capabilities 13
Explaining the initiative by analysing the current business strategy 15
5. Developing the Strategy Implementation Plan 15
Changes in the communication platform 15
Expanding the storage 16
Advancing the different technologies 16
Working on the speeding and efficiency 16
Improved communication and services to the remote areas 17
6. Explaining the Measurement of the Strategic Initiative Proposed 17
Managing and implementing changes 17
Success measures 18
Strategic Map 19
Conclusion 19
References 21
Introduction
Regis Healthcare is one of the largest healthcare organisation, which is based within the context of Australia. In their service process, they are offering aged care services to its service users. There is the presence of resources in the overall organisational structure of Regis healthcare. The resources of this aged care centre are such as capital, operating and human resources. The presence of all the resources in the organisational operations helps the care provider organisation in the delivery of their services with a better format. Furthermore, the core competencies that are presented in the organisation include communication, leadership alliance, professionalism, knowledge and organisational skills.
The presence of those core competencies with the developed contexts helps the organisation in the determination of the collaborative efforts for the delivery of the proper care services based on their aged care services. The discussion of this assignment is based on the identification of the core competencies and resources of Regis healthcare. The planning of the organisational performances is also performed in this assignment. Therefore, the development strategies and the implementation strategy of the organisational operations are also presented in the detailed description within the analysis part of the assignment.
1. Identifying Resources and Competencies of Regis Healthcare that may provide Sustainable Competitive Advantage
Identifying the existing resources and competencies
Within the care services, the Regis care announces that they use the developed strategies that can help them in the unlocking process of the value of care services from the existing retirement living assets. Within this context, it is noticed that this healthcare organisation has its six retirement villages, within which approximately 588 independent units are available. The development process of the living units across different locations within the context of Australia is one of the development programs of this healthcare organisation.
Aged care
From the year of 2016, this healthcare organisation delivered its care services in approximately 1247 new places. Therefore, the developments that are performed in the care services of the healthcare centre offer high-quality facilities to them and that also ramping up the focus on the company in the betterment of aged care, quality and complaints. Based on the extension of the care service process this organisation is adopting approximately $240 million cash flow in their care process (Tsang, Sham, Winnie, Shuk & Tang, 2017).
In this context, the organisation is delivering three developed facilities for their care service users and each of the facilities is provided based on the budget of the service users. Additionally, this organisation also made performance planning to manage the care and financial matrix with the developed contexts. The service process of the aged care services that the organisation is delivered to their service users are continuously focusing on the green filed aged care services.
Retirement village strategy
Retirement village strategy is one of the most developed health care service strategies of Regis Healthcare. Within this strategy, this organisation is trying to redevelop their care service strategy with the introduction of co-located service centres. The presence of a co-service centre within the care service process allows the organisation to deliver their services in the different places of Australia according to the requirement of the service users. As contradicted by Sroczynski et al. (2017), this process also offers its active support in the overall development of the aged care service of the Regis Healthcare centre. This process also analyses that the organisation will extend their care service process with the establishment of new service centres in different locations.
Diversity policy
In the delivery of the care services, this organisation is adopting the diversity policy within their care services. They are taking more responsibilities to offer services to women. Not only that they are involving developed management in the care services of women. Therefore, for the performances of the active diverse policy the Regis healthcare developed the more representative diverse management and leadership structure. As opined by Lusk (2016), this process evidences that the care service policy of the organisation is involving their major vision in the delivery of services. The factors that are included in the care service of the healthcare organisation are such as gender, ethnicity, disability, age and educational experiences. The areas of gender are identified as one of the key focus areas of the organisation.
Behaviour management programs
In the current day contact, it is noticed that the aged care centre are facing anxiety, aggression, stress and depression among the service users and this process offers issues to the aged care service providers in the delivery of the developed care services. The involvement of the creative resident care services can help in the reduction of the issues that the acre service providers are facing at the time of delivery of their services to the aged people. As suggested by Brooks, Holm, Thomas and Rich (2017), the adoption of creative care services helps in the improvement of the quality of life of people and those results through the active participation of people in the social functions, maturity in self-esteemed and emotional expression. Based on the development process of the creativity care services Regis healthcare centre also involves this care programme in their service process to manage the care services of the aged care.
Justifying why the resources and competencies are strategic capabilities using VRIO framework
In case of the identification of the strategic capability of the resources and competencies, the VRIO framework can help with the delivery of the internal and external analysis. The parameters that are analysed through this framework are:
Valuable
Rare
This first question of the VRIO framework model offers the opportunity in front of the Regis healthcare to analyse the resources that are used based on aged care are in favour of the organisational performances.
The retirement village strategy that they are implementing in the restructuring of their acre services is one of the care service strategies. Within this service strategy, the aged people can take their care services according to their requirements and for this; they do not need to go far from their home.
Costly to imitate
Organised to capture value
The behaviour management program that the Regis healthcare organisation is introducing in their basic service is costly to imitate and for this, the care service method offers a sustainable competitive advantage to the care service process of the healthcare centre.
The resources and competencies that are presented within the organisational structure of the Regis healthcare must confer an advantage to this healthcare centre, as there is the presence of capability within the organisation for the adoption of these resources and competencies in their workforces with the developed contexts.
The care service process that Regis Healthcare is implementing in their care services is a valuable one as they are offering developed aged care to their service users.
As argued by Mury (2016), this care service strategy offers the extra capability to the healthcare organisation of Australia in the delivery of their service with the fast action mode.
It can be mentioned that there is the presence of different parameters that may offer hindrance in the imitation of that care service process such as casual ambiguity, social complexity and historical conditions.
The health care organisation should manage various aspects of their care services. As opined by Anthonisz (2018), the aspects that require proper management for capturing values in the organisation are such as systems, policies, organisational structure and process. With the proper management of all these aspects, the Regis care centre can be able to adopt strategic advantages based on their resources and competencies.
2. Identifying and Describing the Business Strategy implemented by Regis Healthcare
Strategic statements of Regis Healthcare
Within the business procedures, Regis healthcare involves the medium terms growth strategy to combine the Greenfield and Brownfield strategy in their aged care services. The adoption of the combination of Greenfield and Brownfield strategy in the service process of aged care helps this care service centre in the development and acquisition of single facilities and portfolios in their service process. This organisation is disciplined with the balance sheet to manage the care services through the enhancement of the value growth opportunities. Moreover, this care centre invested approximately $68.7 million in their growth-related activities.
Value chain activity of Regis Healthcare
In case of the performance of the value chain actors, the Regis healthcare is involving different operations in their service process of aged care. The activities that are involved in the value chain of the organisation are listed under:
Operations
Within the care service process, this organisation is performing its operation in the different carers of Australia. Not only has that in the delivery of their services they are involving developed methods that offer the opportunity to the organisation in the development process of their care serviced (Abdalla, 2017). Therefore, the operations of this care service organisation also help in the increasing level of the delivery of care services according to the requirements of the service users with the fast action process. In the operation of care services, this organisation also introduces the residential care service for aged care.
Outbound Logistics
Outbound logistics is the organisational planning process, through which the service providers can be able to make effective planning in terms of the delivery of their services. In this context, it is observed that the Regis healthcare centre involves the outbound logistics in their business operation and that allows them in the proper analysis of the requirement of care services of the service users. Based on the proper analysis of the required care services this organisation offers the best service to the service users.
Marketing
Within their service providers of aged care, the Regis healthcare centre highlights the special features that they offer to their service users with the proper format. The involvement of developed marketing strategies in the...