So if there are low differentiation between platforms like Uber and Lyft, what do platforms compete on? a. Different authentication tools to increase riders’ trust in drivers’ background and driving...

So if there are low differentiation between platforms like Uber and Lyft, what do platforms compete on?

a. Different authentication tools to increase riders’ trust in drivers’ background and driving capabilities.

b. Creating a uniform product for all consumer types.

c. Open standards to allow any 3^rd
party companies to access consumer data.

d. All of the above.