BSBINS601 Manage knowledge and informationTask 2 – Performance and Skills AssessmentTask summaryThis assessment is to be completed using the Bounce Fitness simulated work environment, in...

BSBINS601 Manage knowledge and information Task 2 – Performance and Skills Assessment Task summary This assessment is to be completed using the Bounce Fitness simulated work environment, in addition to the Case Study included in this booklet. Required · Access to textbooks/other learning materials · Access to Bounce Fitness site via Canvas · Computer with Microsoft Office and internet access · Bounce Fitness Communication template Timing · Your assessor will advise you of the due date of this assessment via Canvas. Submit · This completed workbook. · Report created for Part D · Any presentation materials you would use to present Part D Assessment criteria For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence. Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Assessment Cover Sheet Candidate name: SAAD BILAL KHAN Candidate ID R32270 Trainer’s Name: SIR SALAH KAZI Date Submitted: 24/10/2022 Candidate declaration: I declare that: · I have read and understood all the information provided in relation to the assessment requirements to complete this unit, the instructions and the purpose and processes of undertaking this assessment task · This assessment is my own work and where other’s works or ideas have been used, I have appropriately referenced or acknowledged them · I understand that plagiarism is a serious offence that may lead to disciplinary action. Candidate signature: SAAD BILAL KHAN ( 3 | P a g e ) Task 2 – Performance and Skills Assessment Case Study Margaret House, CEO of Bounce Fitness and the Board of Directors are keen to have the four Centres registered with Fitness Australia (http://www.fitness.org.au). They feel that standards required to be met as a registered fitness centre would not only ensure the credibility of the organisation in the eyes of the public but provide goals for the Centre Managers and teams. Registration will require meeting the Code of Conduct for the state in which each centre is located and ensure that all trainers meet, or immediately undertake training to meet, certain standards. Information about the registration can be obtained by going to the Fitness Australia website and clicking on the “Register of Join” and “Policies & Guidelines” tabs. The minimum educational qualificatio n required by Bounce Fitness for all trainers is the Certificat e III in Fitness Instructing and all trainers must hold this to continue to work as a trainer of classes and individual clients. At this point in time, this has not been consistently applied. In Cairns all are qualified, there are two in each Brisbane and Sydney who need the basic training, and in Melbourne there is one needing the training. It is intended under the change management initiativ e that all trainers, once they have completed the basic training will continue to pursue further training, the Certificat e IV and Diploma, as professional development. Bounce Fitness will pay for the training fees and other incidentals such as textbook requirements and provide one paid hour per week for study leave. Bounce Fitness will also reimburse travel and accommodation for compulsory study attendance sessions. It is expected that the change management process will be smooth if adequate measures are taken and the process is well managed. The major resistance will come from the five trainers who do not have this qualificatio n and have learned through experience. They do not feel that a qualificatio n is necessary. They have indicated that they are not keen on participat ing in the further training initiative. If the whole standardisation process is not managed carefully, there is a potential for dissatisfactio n and all Centres may not comply with the standardised procedures. This is a major concern for the CEO, so your recommendations are crucial. You have been asked to investigate the feasibility, benefits and practicality of entering such a relationship with Fitness Australia and make recommendations. Prepare a report for submission to the CEO and Board. ( 4 | P a g e ) Part A – Obtain Information Review the information in the Case Study, examine the information on the Bounce Fitness website and the Fitness Australia website. Question 1: Identify, define and analyse the business problems and issues. ( According to the information I got the Bounce fitness have 4 centers registered to the Fitness Australia. All the branches’ trainers need to qualified to have Certificate III in fitness instruction. So that all the trainers needing to gain qualifications to meet the Code of Conduct standard as quickly as possible based on the requirements of the legislation of Bounce fitness. This improvement is for ensuring the credibility of the organisation in the eyes of the public but provide goals for the Centre Managers and teams. ) Question 2: Identify the information you will need to review in order to make your recommendations . ( Centre budget Complaints Job description All related policies and procedures Human resource information All the information documents must be accurate and able to be easily interpreted. ) Question 3: Investigate the information on the Fitness Australia website. How do you know that the information you are gathering is reliable? ( The all the information in the Fitness Australia is the information that been published and checked through a certain process to maintain reliabilities according to the current regulation. Also, we know that the Fitness Australia is the official site that percents the industry. ) Question 4: Check the information and ensure that the information you select to use is not contradictory or ambiguous. Is there any information that you have reviewed that you have rejected because it is contradictory or ambiguous? What would you do if you found contradictory or ambiguous information? ( If contradictory or ambiguous information is found, the first step would seek to review what is the objective that is required to be achieved, then verify how this objective is going to be achieved and what information is useful in order to determine an indicator. Taking into account the above, then it is analyzed what information is of quality or on the contrary, what information is discarded since it does not serve as an input to achieve a goal. The information taken from the sources is verifiable as they are organizational documents and it must be assumed they are credible and reliable. ) How and from whom will you obtain anecdotal and other information not held in formal networks from the Centres? ( Anecdotal information can be collected through web based data such as Facebook groups, counseling, web based platforms and other not formal discussion. ) Question 6: What information do you need to collect in preparation to answer their questions and deal with any issues they provide by way of feedback? Assume that you will be meeting with relevant stakeholders to present your analysis. ( I would collect the information about human resource such as staff satisfaction. Also, the information could be client satisfaction, budget, improves of environment and etc. ) Part B – Analyse Information This part requires you to analyse the information that you have gathered. Address the following points to ensure you can make the best recommendations: Question 1: What are your objectives in