SITXWHS004 Establish and maintain a work health and safety system · This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into all workplace...

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SITXWHS004 Establish and maintain a work health and safety system


· This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into all workplace activities. It requires the ability to follow predetermined health, safety and security procedures and to participate in organisational work health and safety management practices.


This unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.



Complete the following individually.



The answers to the following questions will enable you to demonstrate your knowledge of:



  • Communication skills

  • Critical thinking skills

  • Literacy skills

  • Planning and organising skills


    • Problem-solving skills

    • Self-management skills

    • Teamwork skills

    • The structure, characteristics and needs of the organisation

    • Objectives, components and comprehensive details of relevant state or territory OHS or WHS legislation

    • Ramifications of failure to observe OHS or WHS laws and codes of practice

    • Components of work health and safety management systems

    • Methods of receiving updated information on OHS or WHS laws and codes of practice



Answer each question in as much detail as possible, considering your organisational requirements for each one.


1) Give examples of the types of communication skills you need in order to:




  • Consult with a range of personnel to elicit feedback on work health and safety policies, procedures and practices


  • Discuss training needs with key supervisory and management personnel


  • Interview personnel about incidents or accidents, near misses


2)A work health and safety management system is used to help organisations plan and put into place policies and procedures to improve the health and safety of employees at work. What are the needs of your organisation?


3) Create a hazard identification and risk assessment template document.


4)Test your template and write a short review/evaluation of its success below.


5)Create a procedure for hazard identification and test its effectiveness.


6) What does an emergency plan involve?


7)Describe how you have listened to personnel views and incorporated these into work health and safety policies and procedures.


Answered Same DayOct 15, 2021SITXWHS004Training.Gov.Au

Answer To: SITXWHS004 Establish and maintain a work health and safety system · This unit describes the...

Azra S answered on Oct 23 2021
140 Votes
1) Give examples of the types of communication skills you need in order to:
·  Consult with a range of personnel to elicit feedback on work health and safety policies, procedures and practices
Active listening, Non-verbal
communication, Asking questions, Clarifying, Developing trust and rapport.
· Discuss training needs with key supervisory and management personnel
Being clear, Being respectful, Being present, Providing feedback
· Interview personnel about incidents or accidents, near misses
Being empathetic, Enquiring, Clarifying, Developing trust and rapport, Providing assurance
 2) A work health and safety management system is used to help organisations plan and put into place policies and procedures to improve the health and safety of employees at work. What are the needs of your organisation?
The organisation’s safety and health policy must be known to everyone in the organization and this includes, the underlying philosophy and the structure and systems used for implementing it. This includes the employees, who must be aware of the systems related to them to understand relevant risks and how to handle them (Geldart, Smith, Shannon, & Lohfeld, 2010).
The training needs of my organization can be divided into- Management needs and non-management needs.
Management needs of the company include: Communication skills, leadership skills, safety and health management, problem-solving skills, training and coaching skills, understanding risks, knowledge of relevant legislation and appropriate methods of control and risk assessment, planning, measuring, reviewing, and auditing procedures of the organization.
Non-management needs include: knowledge of safety and health principles of the organization, through knowledge of the safety and health arrangements in relation to their jobs, communication and problem-solving skills.
3) Create a hazard identification and risk assessment template document.
See Appendix 1
4)Test your template and write a short review/evaluation of its success below.
Based on the test done to evaluate the effectiveness of the hazard identification and risk assessment template, we discovered that it was a huge success. The template provides for the identification of various...
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