Situation - Our agency was built on volunteers' information. Many of our clients come into care, love their experience with case management, and then want to volunteer. In a volunteer role, they may...

Extracted text: Situation - Our agency was built on volunteers' information. Many of our clients come into care, love their experience with case management, and then want to volunteer. In a volunteer role, they may participate in some of our groups, so they may get some privileged information about other clients. They all sign confidentiality statements but signing a statement for some people does not necessarily mean that they adhere to policies or standards. What is your ethical decision?