Situation 2: You work in the administrative area of ​​a retail store. One of the goals for this year's work plan is to free up some administrative processes as it has been becoming increasingly...

Situation 2: You work in the administrative area of ​​a retail store. One of the goals for this year's work plan is to free up some administrative processes as it has been becoming increasingly difficult to achieve good results due to the limited resources of the company's technology, benefits and payroll departments. To free up some of these internal resources, it is recommended to use a SaaS strategy.

a. What is and how can a SaaS help to solve these operational problems?

b. What are some of the advantages and disadvantages of using SaaS?

c. What precautions could you take to minimize the risk of using one?