SECTION I-MULTIPLE CHOICE (two points each) Total 40 points The four main driving forces creating and shaping changes at work include: a.globalization, demography, diversity, ethics b.globalization,...

SECTION I-MULTIPLE CHOICE (two points each) Total 40 points
1. The four main driving forces creating and shaping changes at work include:
    a.
    globalization, demography, diversity, ethics
    b.
    globalization, technology, religiosity, ethics
    c.
    globalization, technology, diversity, employee attitudes
    d.
    globalization, technology, diversity, ethics
2. Globalization implies all of the following except:
    a.
    the world is free from national boundaries
    b.
    a borderless world
    c.
    competition between workers from other countries
    d.
    an organization's nationality is held strongly in consciousness
3. An individual's psychological tendency expressed by evaluating an entity with some degree of favor or disfavor reflects:
    a.
    an attitude
    b.
    one's mood
    c.
    Values
    d.
    Beliefs
4. When one's attitudes and required job behavior conflict, __________ may develop.
    a.
    Affect
    b.
    attitude consonance
    c.
    behavioral tendency
    d.
    cognitive dissonance
5. A pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences reflects:
    a.
    job involvement
     b.
    job satisfaction
     c.
    Loyalty
     d.
    job morale
6. McGregor believed that Theory X assumptions were appropriate for:
    a.
    individuals located at the top of the organization
    b.
    employees located at the lower level of the organization
    c.
    individuals motivated by lower order needs
    d.
    individuals motivated by higher order needs
7. The work of Hofstede is important because his studies revealed that more differences in work-related attitudes can be explained by:
    a.
    Gender
    b.
    Profession
    c.
    national culture
    d.
    Age
8. An expatriate manager is one who:
    a.
    has left a transnational organization to work for a competitor
    b.
    works within a foreign-owned company within their own country
    c.
    works in a country other than his or her home country
    d.
    has given his or her allegiance to a transnational type of organization over a more national/domestic perspective
9. Which statement regarding the glass ceiling is most correct?
    a.
    The glass ceiling has been recently found to apply equally to males and females.
    b.
    The glass ceiling is a barrier that has been traced to a lack of ability.
    c.
    The glass ceiling, like Cinderella's glass slipper, has resulted in a temporary movement of women into political leadership positions throughout the world.
    d.
    The glass ceiling is a transparent barrier that keeps women from rising above a certain level in organizations.
10. Which statement best captures the spirit of managing diversity?
    a.
    It is being a good corporate citizen.
    b.
    It is complying with affirmative action.
    c.
    It is assimilating women and minorities into a dominant male culture.
    d.
    It is a painful examination of hidden assumptions that employees hold.
11. An ethical theory that emphasizes the nature and characteristics of an act is:
    a.
    cultural based
    b.
    motive-based
    c.
    consequence-based
    d.
    rule-based
12. Whistle-blowing is:
    a.
    an example of white-collar crime
    b.
    legally protected
    c.
    an illustration of distributive justice
    d.
    Unethical
13. An individual does not have an attitude until he or...