Scenario Planning Assignment Company : IBM(Provide Telecom Expanse Management TEM services to corporate companies such as ANZ bank, Commonwealth bank etc in Australia to control & manage their telecom...

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Scenario planning for steady control
growth of TEM services by IBM
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Table of Contents

Introduction ................................................................................................................................ 3
About IBM ................................................................................................................................. 3
Steady Control Growth Scenario ............................................................................................... 3
Define scope........................................................................................................................... 4
Identify major stakeholders.................................................................................................... 5
Identify basic trends ............................................................................................................... 5
Identify key uncertainties ....................................................................................................... 5
Construct initial scenario themes ........................................................................................... 6
Check for consistency and plausibility .................................................................................. 7
Develop learning scenario...................................................................................................... 7
Identify research needs .......................................................................................................... 7
Evolve toward planning scenario ........................................................................................... 8
Conclusion ............................................................................................................................. 8
Bibliography .............................................................................................................................. 9
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Introduction
Scenario planning is a complex multi disciplinary strategic tool that helps in analyzing
complex business scenario (Ringland, 2006); it also helps in establishing a link between past
and future of a business with the help of strategic tools and models. This report is aimed
towards analyzing the steady control growth scenario for the Telecom Expanse Management
services provided by IBM.
About IBM
IBM is a US based multinational technological consultant firm. With increasing customer
management issues companies, there has been increasing expenditure towards data and
wireless communication system of the company. This Telecom Expense Management
services by IBM is aimed towards providing an end to end communication service to
different organizations, which will include inventory management, cost recovery
management, vendor management and order management (935.ibm.com, 2013). It also helps
the company in controlling its global communication expenditure to a great extent.
Steady Control Growth Scenario
There are various strategies that can be adopted by the organization to conduct its scenario
planning, such as analyzing emerging trends and potential issues, identify the consequences
of the action taken, dealing with uncertainties, forecast the future by analyzing the...