Scenario: “Melinda!” bellowed Toran to the company’s HR specialist, “I’ve got a problem, and you’ve got to solve it. I can’t get people in this plant to work together as a team. As if I don’t have...

Scenario:

“Melinda!” bellowed Toran to the company’s HR specialist, “I’ve got a problem, and you’ve got to solve it.  I can’t get people in this plant to work together as a team.  As if I don’t have enough trouble with our competitors and our past-due accounts, now I have to put up with running a zoo.  You’re responsible for seeing that the staff gets along.  I want a training proposal on my desk by Monday.”  Assume you are Melinda.

QUESTIONS:

1. Is training the solution to this problem? How can you determine the need for training?


2. Summarize how you would conduct a needs assessment