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Answered Same DayAug 01, 2021SBM1202

Answer To: Page | 1 Asia Pacific International College Pty Ltd. Trading as Asia Pacific International College...

Perla answered on Aug 04 2021
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Critical Review 2
Running Head: Critical Review
Title: Critical Review
Student Name and Id:
Course Name and Id:
University Affiliation
Date of submission: 02/8/2019
Authors Note
The current report is presented as part of the requirements to complete the course work.
Preface
Quality management and the compliance with the best quality standards are some of
the key requirements needed for establishing competitive edge for an organization. Establishing the quality standards and sustaining the same are both needed for any organization to keep up its position in the market. Total Quality management is a comprehensive tool that can work on to enforce quality standards in any organization. Total Quality management(TQM) will work on enforce a systems that is customer focussed, total employee involvement, process-centered, integrated, strategic and systematic approach, Continuously improving, fact based and communication oriented as well. Routine problems in the quality aspects of the organization will be effectively dealt with employing the principles of the Total quality management. There are numerous tools and techniques employed at present in the organizations to keep the quality standards of the organization in-tact. Some of them are cause and Effect diagram, Control Charts, Histogram, Pareto Charts and Flow charts as well. Each of these techniques does have their own merit in dealing with particular quality issues. They can be employed for rectifying the quality issue by finding the root cause of the problem. TQM has inherent mechanism not only to rectify the problem, but also will work for continuous improvement of the overall systems by effective and systematic strategic plans. The following part of the report presents with a quality issues observed in ABC manufacturing organization and illustrates the TQM procedures employed for rectification of the same. The procedure contained application of two most popular strategies of Total quality management (TQM), the first is the fish bone diagram and the second is the Statistical quality control procedures of six sigma quality management (Yadav & Desi 2016, pp.20)). Both the strategies worked well and the problem of production defect is completely eliminated. The details of the actual problem companies faced(quality issue in manufacturing), the process undertaken by the company to face the challenge, TQM procedures employed for tackling the problems are described. The findings in the aftermath of implementation of the procedures and the subsequent outcomes attained by the organization are also detailed in the report presented here.
Overview of the organization Selected:
The current organization selected is an ABC Manufacturing organization. The company is specialized in production of automobile engine components and the manufacturing of cylinder liners makes up one of the most important aspect of the production process in this organization. The cylinder liners manufactured in the organization will be further processed to be set in the engine blocks which will be processed further to make the a ready engine for 4 wheelers. The company do have good reputation for the quality of the products being manufactured and is making good revenues in this stream. The company management implemented Total Quality management in the organization to improve the current quality standards of the organization and wanted to sustain the current practices to improve its competitive edge further. This strategic decision is taken in the light of the few problems faced in the recent times. Total quality management proved its mettle in tacking the problems the organization is facing at present. It successfully mitigated the key problems of the organization and also worked to pave way to establish a pathway for systematically encountering any of the quality problems the organization do face in future. The details of this case issue are discussed further in the following write-up. Details of the action plan will be taken up, each phase of the action plan, the time it took for undertaking the same etc presented in detail in the Gantt chart.
Overview of the problems noticed by the organization:
At the outset, there are series of product rejections faced by the company. Also there are reported failures of the engines reported from some of the batches of the engine produced. The company management wanted the problem to be rectified at the earliest. In this regard, a technical team is appointed and enabled to work in collaboration with the Total Quality management team of the organization (Weckenmann et al. 2015,pp.290). The TQM team and the technical team joint programme are headed by special project manager for this purpose. TQM team is expected to provide the strategic direction for the execution of the operations to rectify the problem and the Technical team is deputed to provide the necessary technical assistance for the team to accomplish their objectives.
· The following work schedule is provided to accomplish the task
The entire project of Quality issue rectification and process...
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