ROJECT CHARTER XXXXXXXXXXTitle XXXXXXXXXXANY IDEA FOR A TITLE? XXXXXXXXXXName SIX SIGMA BLACK BELT XXXXXXXXXXPROJECT CHARTER PROBLEM STATEMENT: Turn- around time from when an in-patient has a CT Scan...

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ROJECT CHARTER Title ANY IDEA FOR A TITLE? Name SIX SIGMA BLACK BELT PROJECT CHARTER PROBLEM STATEMENT: Turn- around time from when an in-patient has a CT Scan or MRI to when a Radiologist reads the scan and post the results in PACS. 90% of CT Scan / MRI images for patients in the Cardiothoracic ICU take over 24 to 48 hours to be read by a Radiologist causing a delay of appropriate treatment and ultimately resulting in patient dissatisfaction. BUSINESS CASE: 1.WHERE IS YOUR BUSINESS CASE? 2. HOW WILL THIS PROJECT DRIVE BUSINESS INITIATIVES AND GOALS 3. HOW WILL THIS IMAPCT THE CUSTOMER? 4. WHAT ARE THE CONSEQUENCES OF NOT DOING THIS? GOAL STATEMENT: Decrease the time around time for official CT Scan/ MRI results to be posted in the PACS System from 24 to 48 hours to same day results by February 1, 2013. PROJECT SCOPE IN SCOPE NEED TO SPECIFY WHAT IS IN AND OUT OF SCOPE *ALL CT SCAN’S? *CT SCAN’S WITH CONTRAST OR WITHOUT CONTRAST *7 DAYS A WEEK? ETC…… OUT of SCOPE TEAM MEMBERS This is a list of members in the team for this project. Black Belt Green Belt Green Belt Green Belt Extended Team Member Extended Team Member Extended Team Member PROJECT SCHEDULE This is a projected time line for the Define phase of this project. TasksJanuary 12 - February 6, 200456789121314151619202122232627282930234569Define TrainingDefineIdentify & Prioritize CustomersData CollectionVOCCTQsProblem StatementBusiness CaseMake-up timeGoal StatementProject ScopeProject ScheduleTeam Members & RolesS I P O C CAP STAKE HOLDERS ROLES This table illustrates the needed roles of all stakeholders during each phase of this project. STAKEHOLDERSDEFINEMEASUREANALYZEIMPROVECONTROLFILL IN CHART I Inform R Resource A Approve M Member STAKE HOLDER ANALYSIS This table illustrates an estimated analysis of current support and desired support of all stakeholders towards this project STAKEHOLDERSSAMANMSSSFILL IN CHART If needed this project charter will be updated during the course of the project. ___________________________ Black Belt ___________________________ Sponsor __________________________ Site Finance _________________________ Corporate Finance __________________________ Master Black Belt D.
Answered Same DayDec 21, 2021

Answer To: ROJECT CHARTER XXXXXXXXXXTitle XXXXXXXXXXANY IDEA FOR A TITLE? XXXXXXXXXXName SIX SIGMA BLACK BELT...

Robert answered on Dec 21 2021
133 Votes
PROJECT CHARTER
ROJECT CHARTER
Title
Improving the Customer Experience at CT scan centre using six sigma tools
Name
SIX SIGMA BLACK BELT
PRO
JECT CHARTER
PROBLEM STATEMENT: Turn- around time from when an in-patient has a CT Scan or MRI to when a Radiologist reads the scan and post the results in PACS. 90% of CT Scan / MRI images for patients in the Cardiothoracic ICU take over 24 to 48 hours to be read by a Radiologist causing a delay of appropriate treatment and ultimately resulting in patient dissatisfaction.
BUSINESS CASE:
The aim of this project is to drive the overall customer satisfaction by reducing MRI and CT scan time. This can be done by improving the operational process at CT Scan centre using various six sigma tools. This will drive the business in the sense that it will improve the timings and increase the customer satisfaction.
This will impact the customer in the way that it will improve their overall experience of CT scan and at the same time they will be able to get CT scan result in right time so that treatment will start fast as per the requirement of the patients.
The consequence of not making it fast and effective will be harsher as it might lead to escalation in patients situation and in some cases death also.
GOAL STATEMENT: Decrease the time around time for official CT Scan/ MRI results to be posted in the PACS System from 24 to 48 hours to same day results by February 1, 2013.
PROJECT SCOPE
IN...
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