Review the provided MacVille Risk Management Policy and Risk Management Strategy and complete a written report for your manager (your assessor) that addresses the following steps. • Scope – Identify...

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Task One
Risk Review
(A) Scope
The possibilities of risk factor is highly involved especially in food related sector because
the industry requires special care and attention along with effective staff included strong
managerial skills and active stakeholders involvement. As per the given details, MacVille cafes
are well known reputable organization in Australian beverage market and the branches of this
chain are available in Brisbane, Queensland, Sydney, and NSW. During the expansion of any
business, the chances of risk always increase just because of new invention at new place along
with having new experiences related with that place and circumstances. In fact, business always
involves risk along with possibilities of profit as well.
(B) Goals
The goals of an organization like MacVille Cafes are very clear to provide high quality
products in customer friendly environment along with best café experiences for the customer. In
this context, the mission and vision of the company is to cover maximum area and provide
satisfactory services along with maintaining all business standards, quality objectives, cultures
and risk management in terms of services. The prime objective of the firm is to establish good
impression on the customer mind and competitors as well. In terms of internal organizational
affairs; is to improve, develop, and maintain risk management policies that relates with food
supply management, transportation, and man force.
(C) Stakeholders
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The roles and responsibilities of stakeholders are higher in terms of development and
management associated with both internal and external organizational affairs. In fact, the role of
stakeholder or director body becomes important because they can monitor and review the impact
of potential risk factors that involves in the business. All needs and requirements associated with
employees along with customer’s satisfaction are the major responsibilities of higher
management or stakeholders. A part from that; arrangement of potential and effective resources
in order to minimize the effect of upcoming risk factors along with existing as well. These are
the major roles and responsibilities that are subjected to stakeholder or director body of Mac
Ville Company.
(D) Analysis
The proper assessment of failures and threats along with effective implementation of risk
management strategies are done by the senior management of MacVille cafes in order to positive
outcomes. In this context, frequent reviewing the company position on the basis of quarterly, half
yearly and annually are the important duties of the company stakeholders.
(E) Research
According to the details of the given study, MacVille Cafes have followed research
methodologies during the business expansions. In fact, rebranding of Hurley’s Café is the
evidence of this thing that the company has worked on the basis of research methods. MacVille,
covers each and every aspect related with discovering the potential risks that can be involved
while rebranding along with its effective solutions.
(F) Summary
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In the business expansion of MacVille and rebranding of Hurley’s café; both require
proactive participations of existing company stakeholders and new stakeholders for future
investment purpose. Effective and skilled employees who are enough for handling internal
affairs are especially associated with cash handling, food supply chain management,
transportation, delivery channel, customer care services, monitoring and observing the
organizational activities. Both factors play a significant role during the business expansion and
rebranding because these are important steps that can be followed and implemented for gaining
effective outcomes. Undoubtedly, MacVille Cafes is famous for its customer satisfactory
services just because of this record the organization does not want to take any chance related
with its services and market reputation. In fact, the organization is recognized for its risk
management policies and effective strategies in the Australian beverages market.
The prime objective of MacVille is to minimize the impact of potential risk factors that
may affect its services and success badly. “A risk statement is a natural language expression of a
causal relationship between a real, existing state of affairs or attribute, and a potential, unrealized
second event, state of affairs, or attribute. The first part of the risk statement is called the
condition and provides the description of an existing state of affairs or attribute that operations
feels may result in a loss or reduction in gain. The second part of the risk statement is a second
natural language statement called the consequence and describes the undesirable attribute or state
of affairs. “(N.A. 2017)
The reason behind the constant success of the organization is its self commitment
towards management and implementation of risk management processes which has major focus
on proactive management of risks in the whole company. In this context, the risk management
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policy includes indentify potential risks, evaluation, controls and its effective management. The
policy of risk management provides assurance that risk factors can be indentified properly on
time and managed on priority basis without affecting organizational behavior. Providing
information to the stakeholders or director body along with senior management and employees
of the company about their roles, responsibilities and effective participation these are the
important part of the MacVille policies.
(G) Invitation Email for discussion
To
The Company Stakeholders,
Subject: Potential risks factors of rebranding of Hurley Café’s.
Dear all,
This is to inform you that the rebranding process of Hurley Café is on the go that is too
far from Toowoomba to Brisbane but it is located at corner of two streets and that is the most
attractive feature in terms business. A part from that, there are many errors which can be
highlighted and the same t can be seen during the site visit. In terms of food supply management
and transportation, it takes more than two hours for supplying the raw material related with
bakery and café products especially the day time where traffic blockage by the trucks is the
common issue. There is no proper arrangements related with cash dealing and it should be
deposited into bank account. Another important issue that there is no proper written policy or
procedure which is followed by the skilled staff. Lack of qualified staff along with written policy
system can affect business transactions badly as per the current system.
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In fact, present condition seems old and unattractive that affects the café sales just
because of poor maintenance in terms of both inside the management and external environment
of the café. It should be renovated as per the current fashion on priority basis. Further, employees
and customer safety related factors are worse just because of ignorance and negligence. There
are no sales promotion techniques that can be followed and poor administration in terms of
services. These are the existing risk factors that have spoiled quality and service both altogether.
Undoubtedly, the café is located in prime location in terms of business and all these factors can
be easily managed. But it requires proactive management and stakeholder’s participation along
with investment.
Kindly think over it and provide your positive participations.
Thank you.
Task two
Risk Analysis and Management Plan
(A) Likelihood
According to the present condition of Hurley Café, there are multiple risk factors involved
both internally and externally as well. “Risk is about uncertainty. If you put a framework around
that uncertainty, then you effectively de-risk your project. And that means you can move much
more confidently to achieve your project goals. By identifying and managing a comprehensive
list of project risks, unpleasant surprises and barriers can be reduced and golden opportunities
discovered. The risk management process also helps to resolve problems when they occur,
because those problems have been envisaged, and plans to treat them have already been
http://continuingprofessionaldevelopment.org/setting-goals-and-objectives-for-projects-leads-to-successful-outcomes/
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developed and agreed. You avoid impulsive reactions and going into “fire-fighting” mode to
rectify problems that could have been anticipated. This makes for happier, less stressed project
teams and stakeholders.” (Kloosterman. 2017)
Apart from excellent location in which the café is situated, everything is...