Respond to the required questions, double-spaced, APA format (source citations and reference insertions) essay (Each Question). In each Case Study, you must use at least three (3) references (in text), including the textbook (included below).
Textbook reference:
Managerial Accounting: Decision Making and Motivating Performance- Text Only: Datar, S.
M., & Rajan, M. V. (2014). Managerial accounting: making decisions and motivating performance.
Boston: Pearson. ISBN: 9780137024872
(This Assignment Box maybe linked to Turnitin.)
Respond to the required questions, double-spaced, APA format (source citations and reference insertions) essay (Each Question). In each Case Study, you must use at least three (3) references (in text), including the textbook (included below). Textbook reference: Managerial Accounting: Decision Making and Motivating Performance- Text Only: Datar, S. M., & Rajan, M. V. (2014). Managerial accounting: making decisions and motivating performance. Boston: Pearson. ISBN: 9780137024872 (This Assignment Box maybe linked to Turnitin.) 125 Words (Christopher Myers) – Reply and Comment on the following: I believe that companies should zone in on financial measures of quality and nonfinancial measures of quality. Financial measures are the only kind of measurables to use in reference to garner the final product quality in dollars. In this way we can find a cause and effect type of ratio that can be interpreted. But nonfinancial measures such as yield, and defect rates are important as well. Non-financial measures can’t be linked directly to bottom line dollars, but they are still important. They can provide issue areas that require some attention. Looking into and fixing these areas will help to increase the company’s bottom line. There are examples of customer satisfaction that directly correlate to quality. How many real customers give a poor review and in particular how satisfied the customer is with a specific product will help to determine product and company quality. The customer satisfaction index will help to see if the company is good or not at satisfying customers needs. I disagree with the statement because using both financial and nonfinancial will provide the entire picture and not just part of it. 125 Words (Karen Martinez) – Reply and Comment on the following: Management tends to understand that an employee’s behavior is affected by internal controls and policies. Historically, measurement based on financial performance worked well. Times have changed however, and those types of measurements sometimes cause more harm than good. Over the years, as studies have been performed on the subject, it has been determined that focusing on financial measures is sometimes more accurate a representation of the bottom line. I do not agree that all companies should focus on financial measures of quality or that those are the only measures that can be linked to bottom-line performance. I think individual companies and their management should determine, based on their businesses, which measures should be highlighted as important. Some companies may use multiple measures to be sure they are keeping things moving in the right direction. I also think that most successful companies also realize there is not necessarily one correct way of doing things. Sometimes they have to use more than one measure to accurately motivate all employees to perform at their highest potential. I think the best way to evaluate your employee’s performance by multiple measures. This can protect against senior managers determine which area may be in need of help. A retail firm needs to focus on customer service and how they are perceived by the customers they service. A manufacturing company would need to focus more on quality control and productivity. Both may also focus on the financial aspect but neither business would benefit from the same type of policies.