Research questions: What is the significance of service quality? What is the effectiveness of customer satisfaction? What is the significance of service quality upon the level of customer satisfaction...


Research questions:
What is the significance of service quality?
What is the effectiveness of customer satisfaction?
What is the significance of service quality upon the level of customer satisfaction of the customers of Golden Hilton Hotel?
What are the future techniques and recommendations for this particular hotel?
Research hypothesis:
Hypothesis 1: Service quality has no major impact on the level of satisfaction of the customer
Hypothesis 2: Service quality has major impact on the level of satisfaction of the customer
4. Research methodologies and techniques:
Research methodologies are the important aspects for any research. Every researcher needs to follow the appropriate research methodologies for completing the research. The researcher for completing this research process will use quantitative data analysis technique (Neal and Harpham, 2012).








Oct 07, 2019
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