Refer to the scenario at the beginning of the chapter. Harley Navarro, the new medical assistant, is especially hesitant to ask for assistance or admit that he is having a problem. Twice today he was...

Refer to the scenario at the beginning of the chapter. Harley Navarro, the new medical assistant, is especially hesitant to ask for assistance or admit that he is having a problem. Twice today he was unable to get a good blood pressure reading on patients. One patient was very obese, and the other kept trying to carry on a conversation with him.

` 1. If Harley’s behavior does no harm to the patient, has he acted unethically? Illegally?

2. What might the office manager do if she senses Harley’s lack of certainty?

3. Discuss the role of female and male medical assistants working together and how they might complement each other