Answer To: Refer to attached
Moumita answered on Jun 26 2021
Running Head: INTRODUCTION TO HOSPITALITY, TOURISM AND EVENT 1
INTRODUCTION TO HOSPITALITY, TOURISM AND EVENT 1
INTRODUCTION TO HOSPITALITY, TOURISM AND EVENT
Table of Contents
History and current operations of Intro Travel 3
Interaction of the Intro travel with the other organisations 4
Impact of socio-cultural trends on the organisation 5
Impact of environmental trends on the organisation 6
Impact of economic trends on the organisation 6
Implemented strategies of the organisation to deal with current trends 7
References 8
History and current operations of Intro Travel
The overview of the overall tourism and hospitality industry of Australia it is noticed that Intro Travel has been offering their services since 2005. Based on the analysis of their service process, it is noticed that they are presenting life-changing travel experiences to their customers. For this, they are offering exciting travel experiences for 18 years to 40 years old people. In the service process, they are offering approximately 19 trips across 7 different destinations of the world (Ji, Wong, Eves & Scarles, 2016). Designs that are used in the travelling and hospitality services of this travel agency are offering opportunity to the travellers or to the customers of this company to connect, explore and taste the beauty of the world. Not only that, but this travel agency also helps its customers to make an awesome bunch of new maters along the way of travelling.
This travel agency is passionate about the activities, but instead of that they are offering major priority to their travellers, and for this, they genuinely care for them. In that context, this company is treating their customers or travellers as their friends, family partners or as their fellow companions. In order to offer a safe and comfortable space to the travellers, the management team of this tourism company is working hard and tries to continue this process in all their trips. Group leaders of this company are making constant connections with the travellers who came once in this tourism organisation and also offer advice, trips and catching up chats with them with the regular format (Nicholas, Tal & Turretine, 2016). Travelling with this organisation is not just group travel. This company offers the opportunity to meet friends and become family, and they also teach how to see the world's beauty with respectful, caring and awesome ways. Intro travel tries to take all their travellers to the best destination and also delivers help to them in the onward travel of the customers or visitors.
Interaction of the Intro travel with the other organisations
The tourism industry has a strong relationship with the hospitality industry. This process defined that without the involvement of the hospitality services tourism companies cannot be able to deliver their tourism services to their customers or visitors. This process is also the same in case, of Intro Travel. Based on the analysis of overall business activities that are performed by Intro Travel, it is noticed that this company is connecting with hotels or restaurants. In that case, the management team of this travel organisation contacts the best hotel that is available in their destination. After that the contact with the management team of that hotel or restaurant and tells them about the total number of their visitors and tried to deliver a clear view regarding the requirements and wishes of their travellers or tourists (Nuernberger, Turk & Höllerer, 2017)....