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PowerPoint Presentation CHCPRP001 Develop and maintain networks and collaborative partnerships ‹#› 1 Objectives Understand and identify networking and collaboration needs and opportunities. Understand and develop collaborative strategies. Learn how to work collaboratively. Develop skills to represent your organisation. Understand how to establish, maintain and enhance networks and collaborative partnerships. Gain the skills and knowledge required to complete this unit. CHCPRP001 2 www.tafeqld.edu.au ‹#› 2 Identify networking and collaboration needs and opportunities Evaluate the ways in which individual and organisation performance may be improved through collaboration. CHCPRP001 3 379543138 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 3 Identify networking and collaboration needs and opportunities Collaboration Collaboration is defined the action of working with others to produce a mutual goal. This is commonplace within many Community Services environments, where it applies to colleagues working together informally or formally. Successful collaboration leads to mutual advantage for both parties with conjoined resources supporting key goals. CHCPRP001 4 www.tafeqld.edu.au ‹#› 4 Identify networking and collaboration needs and opportunities Benefits of collaboration Financial savings. More confidence in outcomes. Efficient use of resources. Wider geographical spread and reach. Sharing of best practice. Sharing knowledge. A co-ordinated approach to client needs. Supports ongoing future work between organisations. CHCPRP001 5 www.tafeqld.edu.au ‹#› 5 Identify networking and collaboration needs and opportunities Use of Technology Modern technology (email, webinar, cloud sites, videoconferencing, podcasting) helps to create working environments supporting collaboration. This has dramatically expanded the possibilities for collaboration across organisations, communities, nations and world wide. CHCPRP001 6 www.tafeqld.edu.au ‹#› 6 Identify networking and collaboration needs and opportunities Identify and prioritise organisation and individual needs. CHCPRP001 7 379543138 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 7 Identify networking and collaboration needs and opportunities Collaborative needs A need for collaboration is invoked by an initiative you or your organisations cannot achieve alone. Examples include: agencies lacking the staff to complete a particular project, staff challenges in their work. The applied skills and knowledge of the collaborative team provides ideas, resources, plans and energy to overcome challenges. CHCPRP001 8 379543138 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 8 Identify networking and collaboration needs and opportunities Identify gaps in networks and collaborative practice and identify required action to fill the gap. CHCPRP001 9 379543138 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 9 Identify networking and collaboration needs and opportunities Networking needs Networking needs depend on your role in the organisation you work for and the organisation. It is undertaken to gain and share information and contact groups who can assist with the organisation’s goals. Your networks can be relevant to your work role, organisation’s priorities, client needs or future projects. CHCPRP001 10 www.tafeqld.edu.au ‹#› 10 Identify networking and collaboration needs and opportunities Networking needs Reasons for networking: Making contacts. Opportunities and advice. Sharing experiences. Sharing problem solving approaches with others. Discussing and representing a topical issue. Ensuring your industry sector currency through involvement with high performing and well informed networks. CHCPRP001 11 www.tafeqld.edu.au ‹#› 11 Develop collaboration strategies Gather and review information about relevant services, organisations and key people. CHCPRP001 12 520580212 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 12 Develop collaboration strategies Researching Appropriate Networks Gather information through: websites (agency or departmental websites, LinkedIn, networking and peak body websites) networks and meetings and conferences (e.g. a mental health or child protection network) agency information (publically available or by request) developing an informal network. CHCPRP001 13 www.tafeqld.edu.au ‹#› 13 Develop collaboration strategies Reviewing information Consider: Will the potential collaboration assist me or the organisation? What can we offer the network to support the activities? Will collaborations have success? What time and fiscal resources are required? CHCPRP001 14 www.tafeqld.edu.au ‹#› 14 Develop collaboration strategies Pro-actively initiate relationships with other inter- and intra-sectoral professionals and organisations. CHCPRP001 15 520580212 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 15 Develop collaboration strategies Initiating Professional Relationships Initiating relationships is essential to collaboration. This is called networking and supports the development of contacts into working relationships. Professional communication is essential to develop interest in your ideas and a rapport with potential stakeholders. CHCPRP001 16 www.tafeqld.edu.au ‹#› 16 Develop collaboration strategies Participation in Networks Maintain activity by: attending seminars attending conferences attending network meetings personally contacting professionals to engage joining a professional association offering to lead activities where appropriate. CHCPRP001 17 www.tafeqld.edu.au ‹#› 17 Develop collaboration strategies Share information and resources, where possible, with other organisations to overcome duplication in service delivery. CHCPRP001 18 520580212 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 18 Develop collaboration strategies Duplication of Activities Duplication wastes resources and time. It can be common in large organisations with cumbersome communication processes or high staff turnover and in small organisations where previous activity is not realised by current staff. Before commencing a new project, consider if a similar project has been completed before. CHCPRP001 19 www.tafeqld.edu.au ‹#› 19 Develop collaboration strategies Maintain currency and accessibility of information. CHCPRP001 20 520580212 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 20 Develop collaboration strategies Updating information Materials and information for networking must be current and relevant to activities. Regularly review the organisation's sources and check that the data and other analytical information is the latest version. Ensure you share any updates with the network in case other agencies are using less than current information. CHCPRP001 21 www.tafeqld.edu.au ‹#› 21 Develop collaboration strategies Define and document the type and level of collaboration and negotiate with the relevant people. CHCPRP001 22 520580212 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 22 Develop collaboration strategies Recording Collaboration It is important to record what support you have given them and for how long. This will also be contact record of when you last communicated. Record the next contact date, tasks to be completed and future obligations. Ensure all tasks relating to the collaboration are prepared in advance of the next contact. CHCPRP001 23 250582228 / rtbilder / shutterstock.com www.tafeqld.edu.au ‹#› 23 Develop collaboration strategies Collaboration in Action CHCPRP001 24 MethodContent PhoneSpoke to Jane (Parenting Program); meeting scheduled 22.05.17. Jane to send electronic and hard copies of brochures for our distribution. EmailSent brochures as requested to all networks. Have organised community development officer to take brochures to educators meeting 10.05.17. MeetingPresented documents to meeting. 12 schools to distribute with newsletters. PhoneJane phone to advise on attendees and noted program was now full and another one scheduled for September 2017. www.tafeqld.edu.au ‹#› 24 Develop collaboration strategies Negotiate Identify how much support your agency can give, and clarify this with the appropriate person(s) to ensure clarity. Clearly establish: what is expected of each party (time, resources including staff input and skills) preparation or planning time special requirements (e.g. schedules or deadlines). CHCPRP001 25 www.tafeqld.edu.au ‹#› 25 Work collaboratively Identify opportunities that meet client, personal and organisational goals. CHCPRP001 26 171910892 / Robert Kneschke / shutterstock.com www.tafeqld.edu.au ‹#› 26 Work collaboratively Identify opportunities Once networking and collaboration has begun, you will likely see further opportunity to work on mutual goals. This requires: knowing the goals of other agencies understanding future directions of your organisation analytical thinking and planning awareness of industry sector key events, trends and resultant opportunities. CHCPRP001 27 www.tafeqld.edu.au ‹#› 27 Work collaboratively Liaise with staff from relevant organisations on a formal and informal basis. CHCPRP001 28 171910892 / Robert Kneschke / shutterstock.com www.tafeqld.edu.au ‹#› 28 Work collaboratively Planning projects After identifying the collaborative opportunity comes the planning stage. This may be more complex as you are formally joining forces and collaborating with another organisation, meaning responsibilities, project intelligence and resources are shared. Tools need to be accessed and project plans developed and shared so it is clear what is expected at all stages of implementation. Reflect: What project planning template or tool does your organisation use? CHCPRP001 29 www.tafeqld.edu.au ‹#› 29 Work collaboratively Sample - Gantt charts A Gantt chart is a visual representation of a project schedule that shows participants what is to be done when. Project planning tools are essential to keep activities on track, up to date and reportable. CHCPRP001 30 W/C 8thW/C 15thW/C 22ndW/C 29thW/C 6th Briefing Writing Distribution www.tafeqld.edu.au ‹#› 30 Work collaboratively Challenges in collaboration Be aware of the following and use effective negotiating and problem solving skills to establish solutions as soon as possible. Unfair divisions of labour. Overt or covert conflict. Over-collaboration. Inequitable resourcing. Different working styles. CHCPRP001 31 www.tafeqld.edu.au ‹#› 31 Work collaboratively Plan and implement integrated projects and service delivery. CHCPRP001 32 171910892 / Robert Kneschke / shutterstock.com www.tafeqld.edu.au ‹#› 32 Work collaboratively Types of Collaborative Meetings Scheduled meetings with other members of the project will be documented on the project planning tool. It is essential that these communications occur. CHCPRP001 33 Formal meetingsInformal Planned on the project planCan arise due to issues Planned formal agenda, Chair and representativesNo formal agenda or the topics are issues at hand Minutes taken and circulated Notes and actions may be taken. Pre-planned place, time and length.Held at the most suitable time to resolve matters. www.tafeqld.edu.au ‹#› 33 Represent the organisation Promote a positive image of the organisation at available opportunities. CHCPRP001 34 526016782 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 34 Represent the organisation Your Professionalism Maintain the same level of professionalism at networking events as you do with all work colleagues. Remember your business strategy and objectives for the event. Have specific, measurable goals in mind. Be helpful, not overly familiar. Leave a positive impression. CHCPRP001 35 www.tafeqld.edu.au ‹#› 35 Represent the organisation Communicate issues, policies and practices of the organisation in appropriate formats. CHCPRP001 36 526016782 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 36 Represent the organisation Communicating issues When representing your organisation, you need to communicate information about your work to ensure successful collaborations. This may include projects being undertaken, stakeholders, processes, funding and timeframes. CHCPRP001 37 www.tafeqld.edu.au ‹#› 37 Represent the organisation Implement confidentiality measures that protect client, organisation and network. CHCPRP001 38 526016782 / Rawpixel.com / shutterstock.com www.tafeqld.edu.au ‹#› 38 Represent the organisation Confidentiality Confidentiality is required by law in many Community Services Industry Sector activities. The privacy of organisation and client records is important. Failure to maintain privacy of client records is a legal matter – ensure you adhere to your organisation’s