Read the Harwood Medical Instruments PLC case starting on page 374 of your textbook and complete the following assignment. The case describes a company whose manager is concerned that the operating...

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Read the Harwood Medical Instruments PLC case starting on page 374 of your textbook and complete the following assignment.


The case describes a company whose manager is concerned that the operating profit measure included in the company’s bonus plan was too narrowly focused. He implemented a new bonus plan that reduced the weighting of importance placed on operating profit and that included more measures, including on-time deliveries, sales returns, patent applications, scrap and rework costs, and customer satisfaction.
1. What was the purpose of the change?
2. Calculate the bonus earned by each manager for each 6-month period and for the year 2010.
3. Evaluate the new plan. Is there any evidence that it produced the desired effects? What
changes to the new plan would you suggest, if any?




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Answered Same DayApr 25, 2021

Answer To: Read the Harwood Medical Instruments PLC case starting on page 374 of your textbook and complete the...

Siddharth answered on Apr 26 2021
147 Votes
Assignment
Case Study- Harvard Medical Instruments
Ans1- The reason for making the modification by the
management in the system for calculating the bonus is believed that the operating profit is not a good method that can be used to measure the financial performance in the short term. Operating profit only focuses on higher sales volume but as the company deals with medical products, and higher sales can be generated with better quality and good customer service. The requirement of high quality standards and customer satisfaction encouraged the management to shift the focus on aspects like customer satisfaction, quality production and reduction in scrap cost. All these measure will lead to effective and more efficient production and will help the company in capturing a bigger market share along with higher motivation for general managers. Shifting the bonus to these measures will result in improvement of overall performance of the company as the regional managers in their respective fields would be more motivated for the bonus over their...
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