Read the following situation to answer the questions: Process: Timely filing of information into the client’s chart. Problem: The current process requires delivery of lab results to the unit secretary...

Read the following situation to answer the

questions:

Process: Timely filing of information into the

client’s chart.

Problem: The current process requires delivery of

lab results to the unit secretary who files the results

in the physician’s mailbox until they are reviewed

and initialed. Once initialed, the report is placed

in the client’s chart. This process causes a delay in

chart entry.

Solution:

a. Who is involved in the process?

b. What are some possible solutions?