Read the article by K. Liddell Avery and Hugh J. Watson, “Training Data Warehouse End-Users,” Business Intelligence Journal, Vol. 9, No. 4, Fall 2004, pp. 40–51 (which is available at teradatauniversitynetwork.com). Consider the different classes of end users, describe their difficulties, and discuss the benefits of appropriate training for each group. Have each member of the group take on one of the roles and have a discussion about how an appropriate type of data warehousing training would be good for each of you.
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