Question Help A company's customer service department asks its customers to rate their over-the-phone service on a scale of 1-20 immediately after their service has been completed. The company then...

Do b

Extracted text: Question Help A company's customer service department asks its customers to rate their over-the-phone service on a scale of 1-20 immediately after their service has been completed. The company then matches each customer's rating with the number of minutes the person waited on hold. The accompanying table shows the ratings and numbers of minutes on hold for 10 randomly selected customers. Complete parts a through c below. EEE Click the icon to view the data table. ntent a. Calculate the sample covariance. an = -6.13 Sxy = (Round to two decimal places as needed.) Resou b. Calculate the sample correlation coefficient. ble Res xy = (Round to two decimal places as needed.) ase Opti nunicati Enter your answer in the answer box and then click Check Answer. Check Answer Clear All 09 6:44


Extracted text: Minutes Rating Minutes Rating 13 18 6. 15 13 20 17 8. 10 12 8. 15 14 9. 2000