Question 8 Explain below; two (2) human resource strategies and two (2) planning processes and their relationship to business and operational plans for each. # Human Resource Strategies Outline the...

Assessment Workbook: BSBHRM501
Manage human resource services
    Version control
    Version No.
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    1.0
    27/04/2015
    Training
    Original
    2.0
    22/03/2016
    Training
    Updated content
    2.5
    27/04/2016
    Training
    Moodle updates
    3.0
    08/12/2016
    Training
    Updated content and changed title from Assessment Guide to Assessment Workbook
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    16/01/2018
    Training
    Updated content
    4.1
    26/09/2018
    Training
    Updated Case Study 2 to include further information
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    09/04/2019
    Training
    Updated content
    5.1
    06/06/2019
    Training
    Updated content
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Copyright Statement
    © Copyright National Training
    Disclaimer
    All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, scanning, recording, or any information storage retrieval system without permission in writing from National Training. No patent liability is assumed with respect to the use of information used herein.
While every effort has been taken in the preparation of this publication, the publisher and authors assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of information contained herein.
Contents
Introduction    4
Further information and support    4
Support materials provided and research    4
Moodle Forums    4
Understanding assessment terminolgy    4
Word counts    5
Plagiarism    5
Referencing Materials    5
Understanding your results    6
Results Legend    6
Appeals and reassessment    6
Assessment Instructions    7
Assessment Activity    8
Assessment 1: Short Answer Questions    9
Question 1    9
Question 2    9
Question 3a    9
Question 3b    10
Question 4    10
Question 5    11
Question 6    11
Question 7    11
Question 8    15
Question 9    15
Question 10    16
Assessment 2: Case Study    17
Question 1a    17
Question 1b    18
Question 2    18
Question 3    18
Question 4    19
Question 5    19
Question 6    19
Question 7    20
Question 8    20
Question 9    21
Question/ Activity 10    22
Assessment 3: Project    23
Activity 1    23
Activity 2    23
Activity 3    26
Introduction
    Unit code
    Title
    Training Package
    BSBHRM501
    Manage human resource services
    Business Services Training Package
For further information regarding assessment criteria including-
· Application of unit
· Elements and performance criteria
· Assessment requirements
· Modification History
· Performance Evidence
· Knowledge Evidence
· Assessment Conditions.
Please refer to: https://training.gov.au/Training/Details/BSBHRM501
Further information and support
To support your understanding of the assessment process and how to submit your assessment, we recommend that you review the Welcome Handbook available via Moodle. In the FAQs section, you find additional information on the assessment process, referencing materials and support.
Support materials provided and research
We have provided the following resources to support you with your learning and assessments:
· Learner Guides: Information and examples aligned to the unit of competency that you are completing
· Resource Library: This includes additional materials, templates and readings to support you in your study
· Further websites to assist with your knowledge Handbook: Available via our resource library, a comprehensive list of websites to support your studies
Remember that as part of your course, a level of research will still be required but this will assist you to gain a deeper understanding of the application of your studies in a real-world application.
Moodle Forums
We have also provided forums on Moodle to assist you with queries that you might have in relation to your course and assessments.
Understanding assessment terminolgy
Describe: Give a detailed account by recounting, characterising, outline and relating, in sequence, an event, situation, theory or point.
Explain: Clarify or elaborate on the facts. Focus on reasons how and why things happen or a why a particular point is important in the relevant context.
List: Using dot points, list a series of points, steps or stages that relate to the question.
Outline: Leaving out minor details, give an account of thing or a process outlining the main points of a topic.
Review: Provide a summary while analysing and commenting on the evidence, argument or other relevant points.
Summarise: Identify and interpret the most relevant features of a theory, discuss issue or detail, leaving out the finer details.
Develop: Involves the creation of the materials/activities/procedures to achieve the outcome. This is about designing and creating,
Implement: After materials/activities/procedures are developed, test all materials/procedures to determine if they are functional and appropriate for the intended audience.
Evaluate: ensures that the materials/activities/procedures achieve their desired goals and involves a detailed review including any recommendations for change and reasons.
Word counts
The word counts have been provided as a suggested minimum response. In your qualification, a certain level of detail is required. If the word count says 80-100 words, and you provide 20, we will request for further detail.
If you provide 500 words, we will still review this but suggest to minimise the work on yourself. Trainer and assessors do have a tolerance that they apply when reviewing word counts but can request for further detail to be provided.
Plagiarism
While cooperative effort and the sharing of information are encouraged, you must ensure your assignments and assessments are representative of your own effort, knowledge and skills. You must not take the work of others and present it as your own. Plagiarism may result in the assignment/assessment being deemed to be “not yet competent” by the assessor.
Students accused more than once of academic misconduct, including plagiarism, may be dismissed or cancelled from their course at the discretion of the National Training Manager.
Plagiarism can take several forms;
· Quoting from a book or an article without acknowledging the source
· Handing in someone else’s work as your own
· Stealing and passing off another person’s words or ideas and claiming them as your own
· Giving incorrect information about the source of a quotation or idea
· Downloading information from the internet without acknowledging the source
· Copying a section of a book or article and submitting it as one’s own work
· Presenting as a new and original idea or produce something which was derived from an existing source
Referencing Materials
If you are unfamiliar with how to reference, we recommend that you review http://www.citethisforme.com/harvard-referencing
Two types of citations are included:
In-text citations are used when directly quoting or paraphrasing a source. They are located in the body of the work and contain a fragment of the full citation.
Depending on the source type, some Harvard Reference in-text citations may look something like this:
"After that I lived like a young rajah in all the capitals of Europe…" (Fitzgerald, 2004).
Reference Lists are located at the end of the work and display full citations for sources used in the assignment.
Here is an example of a full citation for a book found in a Harvard Reference list:
Fitzgerald, F. (2004). The great Gatsby. New York: Scribner.*
National Training prefers that students utilises Harvard Style referencing. Generally, Harvard Reference List citations follow this format:
Books: Last name, First Initial. (Year published). Title. City: Publisher, Page(s).
Journals/publication: Last name, First initial. (Year published). Article title. Journal, Volume (Issue), Page(s).
Websites: Website name, (Year published). Page title. [Online] Available at: URL [Accessed Day Mo. Year].
Understanding your results
The great thing with competency-based training is that you either deemed 'competent' (you can demonstrate the required skills and knowledge) or 'not yet competent' (at this time you haven't been able to demonstrate required skills or knowledge). The key word is "YET”.
Your trainer will provide you with feedback on your assessments so that you know what you have done well in your assessment and what you need to improve upon or fix. An "NYC" result does not mean that you have failed and that is it - you have the opportunity to try again. It could be that one question in your assessment was deemed not yet satisfactory and this is the only question that will require review.
Results Legend
    C
    Competent
    Has successfully completed unit and has met the minimum
competency criteria and demonstrated the required skills and knowledge
    NYC
    Not Yet Competent
    Has not met minimum competency criteria for the unit - certain section/s require review due to not meeting the requirements and being deemed not yet satisfactory
    CT
    Credit Transfer
    Application required
    RPL
    Recognition of Prior Learning
    Application required
For further information regarding Recognition of Prior Learning (RPL) and Credit Transfers (CT), please contact on our office on (03) 9674 0331
Appeals and reassessment
If you disagree with the assessment decision and result, you have the right to appeal and be reassessed if necessary. Details of the appeals process is contained in the Complaints and Appeals Policy & Procedure, provided to you prior to enrolment.
See Complaints and Appeals Policy & Procedure for more details.
Assessment Instructions
    Student Instructions
    Due Date
    This unit is part of a self-paced course in an online learning environment. We recommend attempting at least one unit per month in order to complete your qualification in the required timeframe. Please contact your trainer and assessor or student support for further assistance.
    Type of Assessment
    This is a summative assessment activity, which means it is an assessment of what you have learnt and used towards the assessment of your overall competency.
For further information, refer to the Assessment Activity
    Assessment instructions
    Read information provided and fully complete all questions as asked.
All responses must include adequate detail and include references (including the learning material) as required. A level of research may be required to complete this assessment. Please contact your Trainer and Assessor for further support as needed.
    Reasonable adjustment
    You are encouraged to contact your Trainer and Assessor, prior to attempting this task if you do not understand any part of this task or if you have learning difficulties or differences, that may hinder your attempt of the assessment.
You may also discuss the use of their workplace for assessments in lieu of National Camper Trailers (the simulated business).
    Academic integrity
    Cheating, plagiarism, and collusion in any form during the assessments will result in the assessment being invalidated. By submitting your assessment, you are declaring that the submission is the result of your own work and you have not engaged in any form of cheating, plagiarism, and collusion when undertaking this activity.
    Resources, equipment & material required
    To complete the assessment, you may require the use of the following:
· Learner Guide
· Assessment Handbook and templates (if specified in the assessment task)
· Microsoft applications or PDF to submit the assessment
· Computer
· Internet access.
Please note- some tasks may require the use of a printer and/or scanner
    How you will be assessed
    Your trainer and assessor will review your responses against the unit of competency which specifies the requirements of the unit including:
· Elements and performance criteria
· Performance Evidence
· Knowledge Evidence
· Assessment Conditions.
Upon completion of your responses will be assessed against a standard answer sheet to ensure that you have covered the question and are consistent with others. You are required to get every question correct.
Assessment Activity
This is a summative assessment. Summative assessments are a measure against a particular benchmark. It gives an indication of your competence against the benchmark and is often referred to as ‘assessment of learning.’
For this unit you will complete the following assessment activities:
    Assessment 1:     Short Answer Questions
    This task is a series of short answer questions.
This self-guided learning task is an open book assessment, and you can complete this task with all learner manuals on hand and use the Internet and other resources available to you, to assist demonstrating your prior knowledge and competency in this task.
We recommend reviewing: Understanding assessment terminology to support the completion of your assessment
    What to submit:
· Short answer questions completed in the Assessment Handbook.
    Assessment 2:
    Case Study
    A scenario has been provided about a specific situation. You will be required to complete a series of questions and/or tasks to demonstrate your knowledge of the unit.
We recommend reviewing: Understanding assessment terminology to support the completion of your assessment
    What to submit:
· Questions completed in the Assessment Handbook
· Completed ‘report utilising the template, ‘BSBHRM501 Assessment 2 Case Study’
    Assessment 3:
    Project
    This project requires you to create a survey, complete the survey (at least 5 survey results) and analyse the feedback from the survey. This survey must focus on HR services
We recommend reviewing: Understanding assessment terminology to support the completion of your assessment
    What to submit:
· Minimum of five (5) completed surveys
· Survey Consolidated Report
· Recommendations
Assessment 1: Short Answer Questions
Question 1
Describe how you would support agreed change processes across the organisation (50 – 80 words)
    
All the staff needs to be informed on the details of the changes, It is required/necessary to provide a clear...