Question 4) Waiting Line Analysis Students must have their schedule approved by an academic advisor. It takes the advisor an average of 10 minutes to approve a schedule, and students arrive at the...

Question 4) Waiting Line Analysis

Students must have their schedule approved by an academic advisor. It takes the advisor an

average of 10 minutes to approve a schedule, and students arrive at the advisor’s office at a

rate of 4.8 students per hour. The advisor can only work with one student at a time.

a) What is the advisor’s service rate?

b) How many minutes per hour does the advisor have to handle other tasks

(not approving student schedules)?