Question 21 The Swing-set analogy shows that .. I. We need to listen actively and tune into users needs II. Developing / Selecting software is easy and successful most of the time III. Users never...

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Extracted text: Question 21 The Swing-set analogy shows that .. I. We need to listen actively and tune into users needs II. Developing / Selecting software is easy and successful most of the time III. Users never really know what they want and we have to decide for them IV. It is easy to get a small fraction of the system functionality that what we pay for V. There tends to be a big disconnect between users, systems analysts and programmers IV but not V I. I, l not V II. IV, V only I but not Il V only