Question 21 As a result of continuously measuring and evaluating their performance, Dana Pastries identified five areas that require improvement. Accordingly, they launched a new initiative to empower...

Extracted text: Question 21 As a result of continuously measuring and evaluating their performance, Dana Pastries identified five areas that require improvement. Accordingly, they launched a new initiative to empower ermployees to cooperate and develop new, original, and creative ideas that help correct or improve the five deviations area. As a result, many of the employees' suggestions were successfully implemented, which led to considerable improvements in the five areas. Specify the two reasons for the importance of controlling that are reflected in the case ( (Explain is not required). Use the editor to format your answer