QUESTION 1 Process thinking causes managers to address critical process elements, including: a.If you don't like the outcome, focus on the people. b.Processes are guidelines to thinking about the best...

QUESTION 1
Process thinking causes managers to address critical process elements, including:

a.If you don't like the outcome, focus on the people.

b.Processes are guidelines to thinking about the best staff activities.

c.Processes drive measurement.

d.If you don't like the outcome, change the process.

QUESTION 2

1. You walk into a hairstylist shop. All stylists are busy and you sit in the waiting area. You are in which of the following basic activity types in a process?

a.Operation

b.Delay

c.Storage

d.You are not in a process activity

QUESTION 3

1. Fast innovators typically gain which advantages?

a.They produce a more continuous stream of new product introductions that create a greater and more constant market awareness of their brands.

b.They have fewer problems in launching new products and fewer failures in the marketplace.

c.They can sell at lower prices or lower the total sales needed for a new product to pay back its initial development costs.

d.All of these.

QUESTION 4

1. An advantage of "early supplier involvement" is that is:

a.Generally leads to higher-quality products

b.Decreases time to launch new products

c.Avoids supply problems once the product is launched.

d.All of these.

QUESTION 5

1. Xanadu Inc. has a project team interested in reducing the projected production cost of a new product. The team would find which one of the following tools most useful?

a.QFD

b.FMEA

c.DFM

d.CAD/CAE