Q 1: Explain the antecedents of modern quality management in your own words?Q 2: Explain the qualities and importance of a good leader?Q 3: What is the implication of customer perceptions on TQM?Q...

Q 1: Explain the antecedents of modern quality management in your own words? Q 2: Explain the qualities and importance of a good leader? Q 3: What is the implication of customer perceptions on TQM? Q 4: Explain Maslow hierarchy of needs theory using organization perspectives?