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COMPANY BACKGROUND: Barrett Business Services, Inc. (BBSI) is a Washington based company that mixes both PEO services and Staffing Services to provide business management solutions for small and mid sixed companies. BBSI’s business model is built on a three-tiered management platform that focuses on tactical alignment, dynamic relationships and strategic counsel. Their tactical tier revolves around the setting and managing of client expectations and addressing the administrative components of employment to pave the foundation for a successful partnership with their clients. Their dynamic tier reflects the tactical tier in which an outline to achieve a client’s business objectives is laid out and put into practice. This outline focuses on things like process improvement, development of best practices, supervision training and leadership development. Their final tier – strategic counsel – is meant to be more forward looking and places BBSI into an advisory role to cultivate their existing relations and promote retention by forming a long-term business plan with their clients. This three-tier system enables business owners to focus on their core business by reducing organizational complexity and maximizing productivity and has proved successful as BBSI supports clients with employees in 22 states. To better understand their three-tiered approach it is important to understand both what a PEO is and what types of industries BBSI targets. First a PEO is a professional employee organization that establishes a co-employment relationship with each client company. PEO’s allow business owners to focus on their core business operations by offering cost-effective payroll, payroll taxes, healthcare, workers’ compensation insurance and human resource administration solutions, while the client still maintains control of their day to day operations, workforce and authority to hire and terminate employees. Businesses across America have discovered the incredible value of PEOs...