PROBLEM:Technology and data are replacing the human touchbrief max 4-pagesof text and bullets (4 pages without references and appendices). With page numbering and subheadings as requested:...

Technology & Data are Replacing Human Touch         2
TECHNOLOGY & DATA ARE REPLACING HUMAN TOUCH
Table of Contents
Introduction & Problem Statement    3
Market Research    3
Description of Problem & Significance of Data Collecting Opportunity    4
Opportunity & Risk Assessment    4
Conclusion    5
Reflection    6
References    7
Introduction & Problem Statement
The present decade has witnessed the digital disruption that has polarized the political and economic issues that have connected customers which have become an important consideration about the complicated aspects of digitalization. In recent times we have witnessed the innovation of automation and artificial intelligence that are effective in solving the problems in business, health, education, and various other factors that are exponentially changing the growth pattern of these industries. Yet it is absurd to recommend that the human touch is replaced by technology.
The revolution of digital prospects has given the opportunity for digital factors to enhance their domination in the present prospects of various industries yet technology has failed to replace the human touch on the service front. However, to some extent, this very nature of human service has become an unpredictable instant that can be replaced by digital machines and technology such that they can work with consistency and efficiency. Artificial Intelligence and automation have established themselves as major breakthroughs in several sectors which it is considered to be digital disruptions that are replacing human functions that are consequently becoming more efficient in terms of understanding the context of the industry and are effective in the management of tasks.
The problem statement of this discussion can be introduced in such a manner as how technology is replacing human functions and to what extent technology is really successful in replacing human standards. It is also infallible to discuss the aspects of human service and human functions that the technology cannot replace and the aspects of flexibility that are not created by certain rules which are more obvious in terms of the technical aspects such as automation and rule-based chatbots. It is no denying that technology has given the firm ground on business that has allowed companies to market and sell their products and services to customers in every consumer world.
However, even technology has become a much-celebrated context in every sector yet functions of the business are impossible to move without human touch. It is an obvious to determine the fact that as the entire globe is moving from an error of people doing the work of decision-making supported by computers and data platforms it is the machines that do work guided by the people. It is true that technology can handle massive amounts of data and can ensure the steady flow and the quality of data part exposure to the decision-making process and make them viable and trustworthy requires an effective illustration by the human mind which is effective. The problem statement that is imperative in this particular discussion is whether technology is really replacing the human touch which sustains the viability of the technology over the effectiveness of human decision-making and the patterns that are relevant in terms of business optimization and financial forecasting.
Market Research
The popularity of the internet and technology has clearly shown that customers are appreciating the ability of technological disruptions and are making their purchases in terms of artificial Intelligence and virtual augmentation. Market research has projected the effectiveness of automation and artificial intelligence that will have a comparative aspect on customer service and other prospects that are placed on complex and emotional prospects in the future. This can be proposed in terms of the inherent increase of the demands that are placed on the employees in the service center and this turns out to be effective in terms of dealing with complex and emotional aspects in the future (Wu et al., 2018). Robotic process automation is one of the most influential impacts that has been an elementary innovation in the business that is effective to define the market trend. The two current trends in customer communication that are immensely influenced by technology are Artificial Intelligence and automation. The Internet has also had the way companies are connecting with customers and the aspects of tracing potential customers. This use of technology has successfully gained momentum in business and marketing prospects. The most effective context is that technology has provided companies the ability to sell their products and services to millions of people around the world and it is the human touch that improves the customer experiences (Saini, 2019).
Description of Problem & Significance of Data Collecting Opportunity
The impact of technology in business is undoubtedly one of the major prospects that have allowed companies to market their products and sell their services to the corners of the world with the remains of the technology. Technology in present times has become one of the major factors that have been replaced by human functions and have continuously propagated in terms of customer service and other prospects of the business.
Collecting, analyzing, and presenting the information in a platform can effectively help to monitor the decision-making prospects and can help to understand the pattern by attempting to learn from the resulting success or failures. This has a major and contextual note that has...