PROBLEM: You have been hired by Cebu Motors as a consultant to help the company plan a new information system. Cebu Motors is an old-line dealership, and the prior owner was slow to change. A new...

PROBLEM:
You have been hired by Cebu Motors as a consultant to help the company plan a new information system. Cebu Motors is an old-line dealership, and the prior owner was slow to change. A new management team has taken over, and they are eager to develop a first-class system. Right now, you are reviewing the service department, which is going through a major expansion.

Answer:
1. You are required to create a model of the service department in the form of a use case diagram. The main actors in the service operation are customers, service writers who prepare work orders and invoices, and mechanics who perform the work.Use include and extend if necessary.