Answer To: Previous time i have bad experience with amateur student tutor and failed on my whole subject! This...
Kuldeep answered on Sep 06 2020
Business communication
Effective Business Communication
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Contents
Introduction: 3
Analysis of the Current Situation: 3
Intercultural challenge one: Different Cultural Values and etiquette 3
Intercultural Challenge two: Direct versus indirect style of communication 4
Intercultural Challenge three: Different Cultural Norms of decision making 5
Conclusion: 6
Recommendations: 6
References 9
Introduction:
Intercultural communication includes sharing or communicating the details about the particular subject among various cultures, countries, and professional backgrounds. Communication is the key to any business organization. It provides the business an ability to transact across various cultures that is growingly important because the world has become almost identical. Moreover, every culture has a different aspect of its own which can cause conflicts as well as disorders in intercultural communication (Bruni, 2016).In context of our company which is in focus i.e. BeautyPro is an international company dealing with beauty products based in Australia and worldwide including China. Hence, intercultural communication problems can cause great losses to the profitability and overall operations thereby. Hence, this report by the country head aims to identify the major obstacles and issues with the intercultural communication in BeautyPro, China due to the different cultures of the two countries and provide recommendations to solve the same. The lack of sensitivity in regards to that of cultural values might affect the business to a great extent as it can displease or hurt the feelings of existing customers or business partners around the world and it can have negative impact on the business.(Beamer & Varner, 2008)
When the company manager reached china, he came to know about various intercultural challenges which the industry is facing in china. In order to discuss those challenges the academic research has been conducted in co-occurrence with two managers of the company who were based in china. The report highlights the literature on the identified intercultural communication challenges followed by the recommendations addressing these challenges. Effective business communication is the process of listening and speaking two ways that are most important among all levels of the intermediate market business. Ask 100 employees, that they are good communicators, one hundred will say yes but in reality we all need to improve communication skills. The rules are hidden in most business relationships, and the core is assumed. This will last for some time, but it is best for parties to express their contact needs and expectations. Beliefs are always misunderstood, which can grow in troublesome situations. Again, talk about current and future, but do not assume that what has happened forever. Effective business harmony can transform, even though things are already bad communication is very important - and hard. They do not remove the difference, but they do not allow them. Ultimately, a good business interface is not about winning; It's about strengthening the relationship. The changes do not happen overnight.
Whether it is a large or small business, increasing business is the company's top priority. Equally important but often overlooked is preparing for this growth. As the number of employees in smaller company’s increases, they face the problem of keeping teams aligned with business priorities. The biggest factor in overcoming growth barriers is the strategic communication plan to maintain employee information and participation. For small businesses, finding resources for effective planning and internal communication is very difficult. Often, all the attention of management is required to simply sell and bring products to market. Changing the old communication model is challenging because top management often doesn't realize this when old communication methods stop working and they need to use new vehicles. In a small single-site business, the person in charge of the company may know the name of each employee and the names of their spouses and children. He or she does not need a formal communication plan to inform the team of changing priorities, because everyone screams in the hall and everyone receives a message. However, when the workforce expands to multiple locations or salespeople are on the road with customers rather than offices, the less formal style becomes ineffective. At this point, managers need to consider which business metrics and other messages are critical to getting the team to understand the situation and the best way to deliver that information to the team. Management also needs to consider how often information needs to be shared. Let's start with the content. Identifying the key information you want to share with your team requires knowing who is working. The brainstorming session with the team will discover this information and help identify the project and how often it will need to be shared.
However, it is more difficult to find the right communication tool to share information. In today's electronic world, many companies mistakenly believe that individual email is an effective communication device and it's easy to understand why. The sender of the communication can place all of his or her content in a beautiful email form, or even attach other files as needed. The sender can control the sender of the message and the time of the message. The only fallacy of the email hypothesis is that just because the information is pushed to the recipient does not mean that the person reads or understands it. Usually, face-to-face meetings or, for groups that cannot meet in one place, a conference call is necessary to ensure understanding and use of the information sent. This may require scheduling a meeting for the team. Such meetings require discipline, and setting an agenda can help speed things up and make effective use of everyone's time.
Analysis of the Current Situation:
There are different ways of communicating some conflicts considered embedded. The difference between direct and indirect communication is especially useful for our visitors. In our organization, we bring students from all over the country and around the world to a small city in the Midwestern city of China. No one told people that they came under the influence of indirect communication. Indirect communications on local or international other places are good to gather information, even if they are not familiar with basic culture. But direct interactions do not understand the expectation of a conversation, and they may not realize that their style is abrasive and sometimes even threatening. Providing this framework is very useful for visitors to look at their situation. People with direct interaction speak their thoughts. Their messages are mainly expressed by the words they are used and are dependent on the literal meaning of those words. Communication aggregation "is to obtain or provide information, direct interaction is common in low-context cultures, which are usually more culturally different, usually emphasizing personality, independence and self-reliance, due to this diversity, there is no broad idea in terms of contact. Speakers are clearly responsible for communicating.
A little deeper dining on it, all of the above things are carried out according to our values. Values and beliefs can be learned in national culture, and they may be unconscious. Values change tremendously, especially in national cultures, the tendency to judge others based on the "lenses" based on our cultural norms. There are many opportunities for potential conflicts, misconceptions and miscommunication. Different values behave differently, behaviours cannot be understood. It is important that you try to understand and appreciate this difference in working effectively with people from other cultures. Building trust and commitment around the culture means all parts of our cultural intelligence are required to be used: cultural engagement (motivating, our attitude), cultural beliefs and cultural communication (oral, non-verbally, dialogue style). Listen, be patient, do not talk to people's heart and mind, "cover", respect - and you'll build trust and be trustworthy.
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