Answer To: 1 ASSIGNMENT INSTRUCTIONS Assessment: Assessment code: Academic Year: 2019/20 Semester: 2 Module...
Sarabjeet answered on May 14 2021
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Assessment questions set 1
From Week 2 Pre Recorded CaseStudy
Question 2
(a) What are the four critical management skills? (2 marks) How do Candace Stathis and Sue Ryan apply the four critical management skills in their roles at the company?
Answer: The four key management skills are conceptual, technical, diagnostic, as well as interpersonal skills. Technical skills are essential to complete particular tasks in the association. Interpersonal skills are significant for communicating and motivating groups and individuals. Conceptual skills are abstract thinking skills, which are important for superior employers. In addition, diagnostic skills are the capability to know causality and identify problem solutions (Harness, 2019). Sue Ryan and Candace Stathis used four key skills of management in role of the business. As Bow Camp Wow Camp Manager Candace is committed to improving people's skills and organizing or managing the work roles of employees. She also manages employees' working hours to perform daily tasks within the organization. Given that Sue Ryan is owner of Boulder Camp Bow, he is implementing concepts, interpersonal, as well as diagnostics skills. Sue Ryan maintains a relationship with workers because she can promote and supervise them in more leadership positions. She focuses on customers and thinks in abstract manner to meet customer expectations (Verma and Pande, 2013). After she discovered the relationship among the stage of consumer service moreover the level of products to meet customer expectations, she performed diagnostic skills. She directs her group to strengthen interactions with each other furthermore with dogs. She provided her employees with issue-solving skills and established an effective team to support her business development (Kiltz, 2009).
(b) Which of these skills do you think is most significant skill for an executive at Camp Bow Wow or why? (5 marks – 300words)
Answer: For Cow Bow Wow managers, the most significant skills are concepts moreover interpersonal skills. Conceptual skills are the ability to make a person understand complex situations to develop successful and innovative solutions. It can help managers solve difficult situations in innovative ways. With help of this skill executive at Cow Bow Wow, Wow Bow Wow can assess performance of employees regardless of whether their performance meets expectations (Builder, 2017). This skill helps to detect deviations between actual planning and performance. Therefore, the manager can control the circumstances in the future. She can make sure the effective use of company resources, whether it is material resources or human resources, can achieve the company's goals. Another significant skill of the Camping Camp Manager is interpersonal skills, including teamwork, patience, planning flexibility and responsibility. This is a main skill for managers because it helps maintain healthy relationships with employees. It only helps to join with people and workers. Managers must train workers to improve people’s skills because that they can solve problems on their own. Camp Bow Cow’s employees will work with customers and members of team, so these skills will give them the confidence to deal with any type of conflict with clients or group members. If employees are trained to improve their skills, they will be capable to deal with customers.
From week 3 Pre Recorded CaseStudy
Question 3
(a) How would you explain Black Diamond’s ethics in terms of how it treats its workers at the company’s factory partners in Bangladesh, China, and Vietnam? (5 marks – 300words)
Answer:
Corporate ethics simply means doing the correct thing in the enterprise for employees or businesses. A person's belief in what is wrong and right behavior. A range of ethical problems in an enterprise may be environmental protection, pricing policies, working situation, moreover economic abuse of employees.
Black Diamond is an American corporation with cooperative factories around the world. The main factors for Black Diamond's success are its different culture or diverse workplace. The Black Diamond business is an expansion of culture, environmental protection, spirit and the standards of life that define mountain sports. People also realize that the product is the same whether it is in North America, Asia or Europe. They accepted the cultural explanations and differences of the business partners. Black Diamond respects the unique attitude of their factory partners from different cultural backgrounds, and regards it as the company's assets to become global. The company has operated its projects in several countries furthermore has appoint people from the region. They organized weekend activities and hiking plans for employees. They focus on teamwork, because they believe these plans will also help them build intrinsic confidence and trust in the capabilities of associates. Black Diamond adopts a dynamic Chinese culture and hires employees from China to help them analyze Chinese market, which helps to produce quality products and go global. The owner's daughter visited partner factories in Bangladesh, China or Vietnam, and spent a week working there. Therefore, the owner trusts his workers or his compliance procedure.
They followed the strict guiding principle for ethical procurement requirements in the workplace. For cooperating factories in Bangladesh, they provide three meals a day, medical care and additional education expenses. They also respect workers and their standards. Finally, Black Diamond is very optimistic about its varied workforce. They accepted their cultural mentality, morals and values. There is no bias in the workplace; there are safe work conditions as well as work environment. Black Diamond Company has equality, honesty, diversity, fairness and private rights. Therefore, they have huge ethical values for treatment of the employees of the company's factory partners.
(b) Do you think that it is suitable for firms like Black Diamond to scrutinize its partner factories like this? Why or why not? (5 marks – 300words)
Answer: Yes, I think it’s appropriate for companies like Black Diamond to carefully inspect their partner factories. (BD) Black Diamond use to treat employees of busines partners in China, Bangladesh and Vietnam with high ethical standards. Black diamonds set the eligibility criteria for these factories. These factories must meet basic needs, such as those that are well-ventilated and well-lit. It provides additional rewards for employees' educational purposes, for improving the efficiency of English furthermore respect for people. The process of making...