13 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMPLOYEE RELATIONS 2_V2.7 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD,...

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13 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMPLOYEE RELATIONS 2_V2.7 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMPLOYEE RELATIONS 2_V2.7 ASSESSMENT 2 Course Name BSB61015 Advanced Diploma of Leadership and Management Subject/module Employee Relations 2 Assessment method Written Responses Weighting 50% Units of Competency BSBHRM604 Manage Employee Relations Instructions 1. Assessments should be completed as per your trainer’s instructions. 2. Assessments must be submitted by the due date to avoid a late submission penalty. 3. Plagiarism is copying someone else’s work and submitting it as your own. You must write your answers in your own words and include a reference list. A mark of zero will be given for any assessment or part of an assessment that has been plagiarised. 4. You may discuss your assessments with other students, but submitting identical answers to other students will result in a failing grade. Your answers must be yours alone. 5. Assessments must be submitted through the submissions folder in myAPC.hub in MS Word format where possible, or in PDF as per your trainer’s instructions. Cover sheets are to be submitted as separate files. (Note if you do not have Microsoft Word software on your computer you can work in Google docs and download your completed task in the MS Word format prior to submission upload). 6. You must attempt all questions. 7. You must pass all assessments in order to pass the subject. 8. All assessments are to be completed in accordance with WHS regulatory requirements. 14 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMPLOYEE RELATIONS 2_V2.7 Assessment 2 – Written Responses 1. List some of the indications or clues that may arise due to conflict in the workplace. 2. In order to manage conflict, there are four components that must all be managed. What are they? 3. Recruitment is costly, list some of the costs that comprise recruitment. 4. Describe some of the ways to manage goals to overcome conflict. 5. How would you collaborate with managers in other sections to determine future human resources needs? 6. What is a position description analysis? 7. What are the guidelines when advertising a position? 8. Name the relevant legislations that are necessary when preparing advertisements. 9. What are the benefits of “open probes.” Explain the key words that help you to assemble an open probe account. 10. There are various types of questions, which are used in an interview. They have been listed below – provide a brief explanation of each. k. Credential Questions l. Technical Questions m. Experience-based Questions n. Situational (Hypothetical) Questions o. Opinion Based Questions p. Behavioural Descriptive Interviewing Questions – Principle 11. There are many different tests that can be used in staff selection. Give an example of at least two. 12. Referees often shed further light on the attributes of shortlisted candidates. Give some examples of typical questions asked when employers do a reference check. 13. What are the most critical points to discuss with the candidate when offering the job? 14. What is the best practice to follow when notifying unsuccessful candidates? 15. What information should the letter of appointment contain or seek to obtain from the successful candidate? 16. The line manager is responsible for a new recruit’s induction, but they would not be expected to cover all the elements as part of their job role. Which tasks would they delegate and to whom? 15 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMPLOYEE RELATIONS 2_V2.7 ADDENDUM | © 2020 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | EMPLOYEE RELATIONS 2_V2.7 17. Describe what a typical induction program will include. 18. Overseeing the management of probationary employees and providing them with feedback until their employment is confirmed or terminated is vital. a. Why is this important? b. How is feedback obtained c. Indicators of an effective induction program include: 19. What is the importance of developing, regularly reviewing and updating individual and team development plans? 20. What are two ways to give constructive feedback? 21. How often should your employees receive constructive feedback on their performance. 22. What is the best practice for managing the probationary period? Notes: - END - Trainer Instructions Unit of Competency BSBHRM604 Manage Employee Relations Grading System Session Plans Session 1 Session 2 Session 3 Session 4 Session 5 Session 6 Session 7 Session 8 Session 9 Assessment 1 Assessment 1 – Written Responses Assessment 2 Assessment 2 – Written Responses Marking Guide/Suggested Answers for Trainers Assessment 1 Assessment 2 Activity Guide/Suggested Answers for Trainers Activity 1.1 Activity 1.2 Activity 1.3 Activity 2.1