Please give me a quote on the following homework.all questions are in that workbook and there is also a pdf with information regarding it.
Student Assessment Workbook: BSBLDR502 Lead and manage effective workplace relationships Version control Version No. Date Dept. Change 1.0 09/11/2015 Training Original 1.1 09/11/2015 Training Updates contents 2.0 22/03/2016 Training Updates contents 2.5 27/07/2016 Training Updates contents 3.0 01/08/2016 Training Updated contents and changed title from Assessment Guide to Assessment Workbook 4.0 17/01/2018 Training Updates contents 5.0 21/03/2019 Training Updated assessment instructions and format 5.1 05/08/2020 Training Updated assessment task 2 Copyright Statement © Copyright National Training Disclaimer All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, scanning, recording, or any information storage retrieval system without permission in writing from National Training. No patent liability is assumed with respect to the use of information used herein. While every effort has been taken in the preparation of this publication, the publisher and authors assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of information contained herein. Contents Introduction4 Further Information and Support4 Support materials provided and research4 Understanding Assessment Terminology5 Word Counts5 Plagiarism5 Referencing Materials6 Drafts, submitting an assessment and grading of assessments6 Understanding Your Results9 Results Legend9 Resubmissions9 Appeals and Reassessment9 Assessment Instructions10 Assessment Activity11 Assessment 1: Short Answer Questions12 Question 1A12 Question 1B12 Question 2A13 Question 2B13 Question 2C14 Question 314 Question 415 Question 515 Question 616 Question 7A16 Question 7B17 Question 817 Question 918 Question 1018 Assessment 2: Case Study & Role Play19 PART A – Develop WHS Consultative Processes19 PART B – Policies for Diversity and Organisational Values23 PART C – Resolving workplace difficulties33 Introduction Unit code Title Training Package BSBLDR502 Lead and manage effective workplace relationships Business Services Training Package For further information regarding assessment criteria including- · Application of unit · Elements and performance criteria · Assessment requirements · Modification History · Performance Evidence · Knowledge Evidence · Assessment Conditions. Please refer to: https://training.gov.au/Training/Details/BSBLDR502 Further Information and Support To support your understanding of the assessment process and how to submit your assessment, we recommend that you review the Welcome Handbook available via Moodle. In the FAQs section, you find additional information on the assessment process, referencing materials and support. Support materials provided and research We have provided the following resources to support you with your learning and assessments: · Learner Guides: Information and examples aligned to the unit of competency that you are completing · Resource Library: This includes additional materials, templates and readings to support you in your study · Further websites to assist with your knowledge Handbook: Available via our resource library, a comprehensive list of websites to support your studies Remember that as part of your course, a level of research will still be required but this will assist you to gain a deeper understanding of the application of your studies in a real-world application. Understanding Assessment Terminology Describe: Give a detailed account by recounting, characterising, outline and relating, in sequence, an event, situation, theory or point. Explain: Clarify or elaborate on the facts. Focus on reasons how and why things happen or a why a particular point is important in the relevant context. List: Using dot points, list a series of points, steps or stages that relate to the question. Outline: Leaving out minor details, give an account of thing or a process outlining the main points of a topic. Review: Provide a summary while analysing and commenting on the evidence, argument or other relevant points. Summarise: Identify and interpret the most relevant features of a theory, discuss issue or detail, leaving out the finer details. Develop: Involves the creation of the materials/activities/procedures to achieve the outcome. This is about designing and creating. Implement: After materials/activities/procedures are developed, test all materials/procedures to determine if they are functional and appropriate for the intended audience. Evaluate: ensures that the materials/activities/procedures achieve their desired goals and involves a detailed review including any recommendations for change and reasons. Word Counts The word counts have been provided as a suggested minimum response. In your qualification, a certain level of detail is required. If the word count says 80-100 words, and you provide 20, we will request further detail. If you provide 500 words, we will still review this but suggest that you try to stay within the guidelines. Trainer and assessors do have a tolerance that they apply when reviewing word counts depending on the response provided. Plagiarism While cooperative effort and the sharing of information are encouraged, you must ensure your assignments and assessments are representative of your own effort, knowledge and skills. You must not take the work of others and present it as your own. Plagiarism may result in the assignment/assessment being deemed to be “not yet competent” by the assessor. Learners accused more than once of academic misconduct, including plagiarism, may be dismissed or cancelled from their course at the discretion of the National Training Manager. Plagiarism can take several forms; · Quoting from a book or an article without acknowledging the source; · Handing in someone else’s work as your own; · Stealing and passing off another person’s words or ideas and claiming them as your own; · Giving incorrect information about the source of a quotation or idea; · Downloading information from the internet without acknowledging the source; · Copying a section of a book or article and submitting it as one’s own work; · Presenting as a new and original idea or produce something which was derived from an existing source. · Cutting and pasting or copying word for word directly from an internet or external source without paraphrasing and referencing Referencing Materials If you are unfamiliar with how to reference, we recommend that you review: http://www.citethisforme.com/harvard-referencing Two types of citations are included: · In-text citations are used when directly quoting or paraphrasing a source. They are located in the body of the work and contain a fragment of the full citation. Depending on the source type, some Harvard Reference in-text citations may look something like this: · "After that I lived like a young rajah in all the capitals of Europe…" (Fitzgerald, 2004). · Reference lists are located at the end of the work and display full citations for sources used in the assignment. Here is an example of a full citation for a book found in a Harvard Reference list: · Fitzgerald, F. (2004). The Great Gatsby. New York: Scribner.* · It is preferred that learners utilise Harvard Style referencing. Generally, Harvard Reference List citations follow this format: · Books: Last name, First Initial. (Year published). Title. City: Publisher, Page(s). · Journals/publication: Last name, First initial. (Year published). Article title. Journal, Volume (Issue), Page(s). · Websites: Website name, (Year published). Page title. [Online] Available at: URL [Accessed Day Mo. Year]. Drafts, submitting an assessment and grading of assessments Drafts are useful as a backup of your work. We strongly recommend that you back up your assessments so that you have two copies in case something happens like a system failure, file corrupting or a lost USB. We have had students who only had one question to go on a major assessment and lost all of their hard work. When you have saved an assessment as a draft, you and the trainer don’t receive a notification (a message) from Moodle informing you that the assessment has been submitted. We do not encourage the submission of drafts to the trainers to request a review before submission. Firstly this does not encourage “first best effort” and doubles up on marking. If you need assistance refer specific questions to your trainer on the areas that you require direction or assistance. Uploading your assessment: You need to select the unit that you are working and go to section 3, and select “Assessment” Then select, “Add submission” You then need to upload the files for submission. You can add files or folders Or drop and drag the files Once that you have added all files. Save changes At this point, you have saved a draft. You still need to submit the assessment. Follow the prompts to successfully submit the assessment Moodle can only accept submissions under 5mb- if your files are larger than this, you will need to compress the files. To compress the file: · Open the dialog box you normally use to attach files. · Locate the file you wish to attach. · Right click the file and choose Add to filename.zip from the WinZip context menu. · Click the new Zip file to select it. · Click Open or Insert to attach the Zip file. You can also save the file to PDF. Please complete the assessment in the Assessment Handbook. If you are using a Mac computer, please submit your assessment in a Microsoft compatible document or PDF. Our trainers are unable to open .pages documents. Moodle will only allow for ten documents to be uploaded at a time- you can upload a folder which will allow for more documents to be uploaded at once or you can insert the document into the assessment workbook. To insert the document: · Open the first document. · Place the cursor where you want the second document to be inserted. · From the Insert tab, Text group, click on the down arrow next to Object and choose Text from file. · Select the file to be inserted. · Click on Insert. If you are unsure of what activities and documents you need to submit in the assessment, please refer to: Assessment activity (page 10) of this handbook. To access additional templates referenced in this assessment, you will need to click on the assessment. You will find all the required templates. Please note: in some cases, you will be required to create your own templates and documents as part of the assessment requirements. In line with our policy, your assessment will be reviewed within 14 days of submission (unless your trainer and assessor is on leave). Generally, it is quicker than that. If you haven't received feedback within a week of submission, please let your trainer and assessor know. It might be that you have submitted your assessment as a draft (trainer and assessors don't receive notification of draft submissions and therefore do not review them). Your trainer and assessor will provide feedback in relation to your assessment outcome. Understanding Your Results The great thing with competency-based training is that you either deemed 'competent' (you can demonstrate the required skills and knowledge) or 'not yet competent' (at this time you haven't been able to