Please follow the instructions carefully. The topic of the paper is about 'Case 13_Patagona'. Need 7 FULL pages of content, this does NOT include the title page, table of contents, and reference pages. Please refer to the 'Case Sample_Walmart' for how the solution should look like (No Title Page & Table of Contents). Please use American English for spelling, thank you!!
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[email protected]. Printing is for personal, private use only. No part of this book may be reproduced or transmitted without publisher's prior permission. Violators will be prosecuted. Microsoft Word - BA385 Case Instructions.docx Case Analysis Instructions 7 full pages, 1.5 spaced / 11pt. font Case will be provided separately as a pdf. Please follow ‘Case Sample Walmart’ as an example for formatting and what the solution should look like (there is no need for Title or Table of Contents pages). Instructions: Read the case provided. Identify the ethical issue(s) you find to be most relevant to the company's success. Put yourself in the role of CEO. To inform your solution, you may research areas such as: 1) general company history, 2) current practices relevant to the case, 3) ethical issues with this company related to the case, 4) statistics, performance indicators, costs of related operations, etc. See if you can determine more about the stakeholders in this company's system. Part I: Stakeholder Identification Who are the stakeholders in this case, and what are their stakes? Identify 10 of the most relevant stakeholders in the stakeholder table provided. Make sure you identify at least one stakeholder from each of the five basic stakeholder groups (community, employee, government, consumer, and owner). Please avoid one-word responses; be as specific as possible in identifying stakeholders, and clearly state what each stakeholder stands to gain or lose by the company’s decisions. For the third column, select the one characteristic you think is most relevant for each stakeholder: Power (P), Urgency (U) or Legitimacy (L). Stakeholder Stakes P/U/L 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Part II: Solution Development Use the knowledge you have gained in BA385 to recommend a plan of action to address the ethical issue(s) at hand. Weigh the cost of your solution against the value it will bring to stakeholders: if it costs a lot but addresses few stakeholders, or has limited long and short-term value, think harder. Your solution should meet these requirements: - Clearly applies the learning from BA-385 - Thoughtfully applies 5-8 concepts or frameworks from the course - Addresses the key ethical issue(s) you have identified that are relevant to the case - Delivers a great deal of value to more than one SH at a cost that is as low as possible (value to cost ratio is sound) - Discusses intended and unintended and short-term and long-term consequences on affected stakeholders. - Includes at least one collaboration, coalition, or partnership between two or more SH groups with shared interests - Cite your sources using APA format. More favorable scores will be given to those who generate novel and creative solutions. Microsoft Word - Case Sample Walmart.docx Walmart Ethical Issues Case Study Walmart, one of the largest retailers in America, with a revenue of more than $514 billion and more than 2.2 million employees, has been trying to restore its image relating to diversity, focusing on charitable giving, support for nutrition, and sustainability. Walmart nowadays serves more than 265 million customers per week, at more than 10,000 locations in 27 different countries (Case 3, Big-box retailer Walmart manages big responsibility). However, Walmart has received various lawsuits from the competition, as they claim that Walmart is using unfair, predatory pricing to put competition stores out of business. Despite Walmart doing so well in the competition and having high revenues, it has also faced various ethical issues throughout the years. According to the article “Big Box retailer Walmart manages big responsibility, presented in the book, in 2014, they decided to eliminate the healthcare coverage for new hires working less than 30 hours a week. And on top of this, Walmart has also chosen to decrease the workforce and lower employees’ wages. The employees’ wages can now barely cover their living expenses, and with the benefits being cut as well, they hardly have anything left from the income they make working there. Walmart has even chosen to cut off their meal breaks and overtime pay by deleting their record and taking away their timecards. Another ethical issue is that in 2019 a class-action lawsuit involving 100 women was filed toward Walmart for gender pay discrimination. Walmart has also faced issues such as not accepting to hire amputees, even though they were able to do the job. And for that reason, Walmart was sued for violating the Americans with Disability Act (ADA). In March 2005, the vice-chairman of Walmart, Thomas Coughlin, was forced to resign because he stole about $500,000 from Walmart in bogus expenses, reimbursements, and unauthorized use of gift cards. The problem is issued to be an ethical leadership issue. Walmart has also faced many bribery scandals, where executives paid millions in bribes to obtain licensing and zoning permits for store locations. Even after he resigned, the vice-chairman remained on the board of directors. He used Walmart money for his personal use with amounts worth more than $10 million until he was sent to jail for being a whistle-blower (CH7). Walmart Wearhouse workers have also complained about safety issues, harsh working conditions, and violations of labor laws. And to top it all, Walmart has faced several lawsuits for hiring illegal immigrants working as cleaning crews, which have even worse pays. They must work seven days a week, and they earn less than minimum wage, and to conclude, they do not have any benefits provided by the company to employees because they’re illegal. Even though Walmart is producing low price products for the customers, it’s also creating many ethical issues. Stakeholder Stakes P/U/L 1. Shareholders- Always stakeholders since they own shares within the company. They are legitimate stakeholders because they have an economic stake in what Walmart does. They are interested in seeing return on their investments and are directly affected by Walmart decisions. L 2. Walmart-Executives- Major stakeholder since they are involved on decisions that could affect other stakeholders. Executives also have been economic stake because they receive stock options as part of their salary. Based on Walmart financial decisions it depends on whether their stock value will rise as part of their compensation or not. L, U 3. Employees-The ones who run Walmart day to day operations. Very important stakeholder as on them depends on the company success. Legitimate and urgent because they hope for long-term employment within Walmart. And it depends on their work on whether they will move up within the company. Their income also depends on the paychecks that they earn from Walmart. L, U 4. Communities where Walmart is Located-They could easily be affected by the companies’ decisions. - Communities are legitimate stakeholders since they could be affected by the laws that the management might not follow. If Walmart doesn’t follow rules and laws could potentially affect the community for worse, or if they do follow the laws, it could benefit the community. For example, Walmart being a neighborhood store could potentially offer a lot of positions for neighborhood employment. L 5. Consumers Priority stakeholders. Without them Walmart would be earning any revenue and a result it would cease to exist. Legitimate stakeholders as based on how the company and employees within Walmart treat them depends on whether they’re coming back or not. If Walmart wouldn’t take in consideration the customers requests, customers could have at stake not finding what they need and be treated badly by employees. L 6. Non-Profit organizations- Insurance groups. -Non-profit organizations have an economic market stake depending on how well Walmart is doing. Walmart foundation provides many non-profit organizations with funding, so if Walmart is not doing well, neither will the foundation. L 7. Other retailers - Competitors/ external stakeholders. -They have at stake that they might lose business if Walmart is a better competitor, or they might do things better than Walmart and potentially benefit. L 8. Online retailers- Online shop that Walmart offers for its global customers, very crucial stakeholder. -Have a stake on how well Walmart Is doing. Walmart website offers low prices and deliver goods to consumers who live in Communities without Walmart stores. If Walmart isn’t doing good in sales, online retailer might cease to be visited by customers. L 9