SITXMPR007 Student Assessment Booklet Page: 1 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 SITXMPR007 - Develop and implement marketing strategies Student Assessment...

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SITXMPR007 Student Assessment Booklet Page: 1 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 SITXMPR007 - Develop and implement marketing strategies Student Assessment Booklet Version 3.0 SITXMPR007 Student Assessment Booklet Page: 2 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 This page is intentionally left blank SITXMPR007 Student Assessment Booklet Page: 3 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 ASSESSMENT RECEIPT FORM STUDENT NAME: STUDENT ID: COURSE CODE: COURSE TITLE: TRAINER’S/ASSESSOR’S NAME: DUE DATE UNIT CODE AND DESCRIPTION SITXMPR007- Develop and implement marketing strategies NOTE: 1. This form must be stapled on top of the Assessment Workbook upon submission. 2. This Assessment Receipt Form must be dated and signed in. DECLARATION 1. I am aware that penalties exist for plagiarism and academic dishonesty. 2. I am aware of the requirements set by my Trainer/Assessor. 3. I have retained a copy of my Assessment. Student Signature: Date: ASSESSMENT RECEIVED BY RGIT Staff Name: Date: Signature: ================================= Tear Here =========================== Students must retain this as a Record of Submission. Assessment Handed On: Unit Code & Description: SITXMPR007- Develop and implement marketing strategies RGIT Student Assessment Received by RGIT Staff Name: ……………...……..........…... Signature: …………………………...……....…... Student ID: ....................................................... Student Signature: ….…………………..……. SITXMPR007 Student Assessment Booklet Page: 4 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 This page is intentionally Left Blank SITXMPR007 Student Assessment Booklet Page: 5 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 ABOUT THIS BOOKLET This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach. The unit applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures. It applies to all tourism, hospitality and event sectors. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. The assessment booklet contains three (2) parts: PART 1: Assessments information: This part contains information on assessments for this unit of competency and how assessment will be conducted throughout unit to achieve the competency. It includes: • Application of the unit of competency • Purpose of assessment • Elements, performance evidence and knowledge evidence requirements of the unit • Conditions, context, required resources and location of the assessment. 
 • Assessment tasks. • Outline of evidence to be collected. • Administration, recording and reporting the requirements including special adjustments, appeals, reasonable adjustments and assessors’ intervention. PART 2: Assessment tasks: This part contains the information to successfully undertake the assessment task. In each assessment task, students will find the following information: 
 • Task instructions. • Role play / Practical Demonstration information. Information on resources required, where applicable SITXMPR007 Student Assessment Booklet Page: 6 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 PART 1 - Assessment Information Application of the unit of competency: This unit describes the performance outcomes, skills and knowledge required to analyses internal and external business environments and develop and evaluate marketing strategies and plans for products and services. The unit applies to all industry sectors, and to individuals in senior marketing or management roles. This may include those whose primary role is marketing related, or those for whom marketing is a part of a broader job responsibility. Marketing strategies could be developed for a new or existing product or service, a small or medium-sized business organisation, a destination or a specific project, such as an event. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. Purpose of assessment: The purpose of assessment is to determine competency in the unit SITXMPR007- Develop and implement marketing strategies Elements Elements Elements Title 1 Collect and analyse information on the internal business environment. 2 Collect and analyse information on the external business environment. 3 4 5 6 Develop marketing strategies. Prepare marketing plan. Implement and monitor marketing activities. Conduct ongoing evaluation. Performance evidence: Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: • develop a marketing strategy and plan for a product or service, including: - identifying current and relevant marketing issues - detailed, realistic implementation and monitoring program specific to the product or service - details of marketing techniques and distribution networks specific to the product or service - opportunities presented by new technologies • research and critically analyse internal and external business environments relevant to the above product or service • evaluate and report on the above marketing strategy and plan against the following criteria: - consistency with overall marketing direction - exposure achieved SITXMPR007 Student Assessment Booklet Page: 7 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 - penetration of target market - cost-effectiveness of financial and human resources - completion of strategy within established timeframe - recommendations for strategic responses based on evaluation. Knowledge Evidence Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit: • data collection tools and research methodologies of particular relevance to marketing • marketing planning techniques and formats and key features of a marketing plan • internal and external issues that impact on market planning in a given industry context • internal capabilities and resource considerations: - communication capabilities - e-business capacity - equipment capacity - financial resources - hours of operation - human resources - location and position - staff skill levels • comparative market information relevant to marketing strategies: - benchmarking - best practice information - competitor information • industry marketing and distribution networks in the relevant context • new and innovative marketing strategies in the relevant industry context, and in particular current and emerging marketing technologies and the opportunities they present • legal issues that impact on marketing activities: - Australian consumer law - copyright and intellectual property considerations - the Privacy Act 1988 - specific issues arising from use of new technologies • ethical considerations for marketing: - appropriate use of images and text - codes of practice - protection of children - targeting of particular groups in the community • sustainability considerations, opportunities and constraints for marketing in the relevant context, and those related to: - cultural and social sustainability SITXMPR007 Student Assessment Booklet Page: 8 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 - economic sustainability of marketing initiatives - resource conservation and waste minimisation. Context and conditions for assessments: To comply with the assessment condition of this unit: RGIT will conduct practical assessment for this unit in its simulated hospitality environment In its class rooms Located either at 28-32 Elizabeth Street Melbourne VIC 3000 or Level 3, 162 Macquarie Street Hobart, TAS 7000, Australia. • Students will have access to suitable facilities, equipment and resources, including current information and communications technology to undertake the assessment tasks for this unit of competency. (Refer Appendix 1 for a detailed list of conditions) • Knowledge assessment for this unit will be conducted at RGIT classroom at location identified at timetable. • All RGIT assessor those are assessing this unit will satisfy the requirements specified in Standards for Registered Training Organisations’ requirements for assessors. Resources Required: The assessor will ensure that assessment is conducted in a safe environment and you have access to the following resources for the unit. - Computers with access to internet and printers - DIDASKO learner guide for unit SITXMPR007 - Access to Simulated or real product or services to develop marketing strategy or plan. Clustering/holistic assessment: There is no provision for clustering of assessments in this unit. Competency Requirements: To be judged competent in this unit, you will be required to demonstrate all indicators which are shown in the Marking Guide (assessor’s document). You must satisfactorily complete all assessment tasks to be Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment tasks will be deemed Not Yet Competent (NYC). Assessors will ensure that the evidence collected meets the requirements of the Rules of Evidence (authentic, current, sufficient and valid) prior to entering results into the competency record sheet. Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC) after two reassessments in a unit of competency student will be required to repeat the unit as per the scheduled delivery of the course. For further details, refer to RGIT Re-Assessment Policy and RGIT Course Progress Policy. SITXMPR007 Student Assessment Booklet Page: 9 of 73 Version: 3.0 Responsibility: Course Coordinator Last Reviewed: June 2020 Assessment tasks Assessment description Location of assessment Assessment Task 1 (AT1) – Knowledge Test You are required to choose the correct option(s) from the choices given for the questions and present your assignment in a clear and professional manner. You
Answered Same DayOct 19, 2021SITXMPR007Training.Gov.Au

Answer To: SITXMPR007 Student Assessment Booklet Page: 1 of 73 Version: 3.0 Responsibility: Course Coordinator...

Saloni answered on Oct 22 2021
144 Votes
Assessment Task 1
1. Core activities, customer base, business values and current business direction.
2. Review information on current and past marketing strategies and their effectiveness.
3. SWOT analysis.
4. Engage a specialist contractor to help you, such as a web developer or designer.
5. Record and report on the information according to organisational requirements.
6. Maturity
7. Changes in labour force and economic activity can affect the method you choose for implementing your marketing plan.
8. Benchmarking is the process of comparing your establishment’s performance against other businesses in the same industry, or in another industry where similar processes exist.
9. Increasing concern for the environment.
10. Using manipulative sales techniques to coax a person into a sale contract that they don’t fully understand.
11. Record and report on the information according to organisational requirements.
12. A clear understanding of your business a
nd what’s going on in the external environment helps you identify potential marketing opportunities or changes in market needs.
13. E-marketing.
14. Introduce a frequent diner card offering customers a free drink with every meal purchase.
15. Advertising Australian beef on a menu when the beef is actually imported from overseas.
16. Key stakeholders such as colleagues, other managers, supervisors, directors and establishment owners.
17. Marketing tactics.
18. Yes. By keeping them involved you’re more likely to gain their support and commitment when it comes to implementing the plan.
19. Poor, inaccurate or sloppy presentation could result in your marketing plan being pushed aside and disapproved of by senior management. .
20. Contingency plan.
21. To help gain funding and approval for future marketing projects.
22. Keep them up to date with marketing progress and share the results of marketing activity with them.
23. Marketing evaluation should be an ongoing process.
24. As soon as you identify that things are not going the way you would like them to, stop what you’re doing and take prompt action to rectify the situation.
25. Adjust your marketing plan and inform colleagues of any changes impacting their role.
Assessment Task 2
1. The three questions that needs to be confirmed before start planning a marketing strategies are
· What do you do ?
· What is important to you ?
· Where are you heading ?
2. Environmental scanning refers to the process of collecting and analyzing information about internal and external environment. Internal environment focus on customer and market segment; potential of past and ongoing marketing strategies; performance of historical data; success factors, current strengths and weakness ; and current capabilities and resources. External environment focus comparison in the market, customer development and trends and ethical and environmental restrictions.
3. Four example of the market segmentation are demographics, social class, location, and psychographics. Demographic segmentation is on the basis of age, sex, race , education, family size , religion, income and background. A restaurant have different dishes on the menu for different customers. Social class effects the sustainability of the location of the establishment or type of product/service. Location decides to place of the establishment. Psychographics defines the thinking of the customer and focusing on what ticks on the customers.
4. Five sources that can be used to access information on the effectiveness of current and past marketing strategies are research on the internet, business advisory services, financial institution and government agencies or industry association.
5. It is important to review performance data to analyze the performance of the business data and understand which departments are under performing and what need to be adjusted. It allows us to transfer new knowledge and and skills to the place required the most. It helps us understand that movement towards the goals and objective of the company.
6. SWOT analysis look into the Strengths and Weakness of the company and how they deal with the Opportunities and Threats in the marketplace. This will help recognize critical success factors that gives business a competitive advantage.
It will help the business to analyze the organization’s strengths, weakness, opportunities and threats to build on what they are positive in, understand what they are lacking so that any risk in future is overcome and to take advantage of the chances of success.
7. Three things that needs to be considered while assessing the capabilities of the establishment are staff skills level ( a team of committed, quality and highly skilled staff); communication capabilities (ability to communicate with customers, supplier , marketing consultant in different language through numerous medium of communication; and e-business capabilities (beneficial to attract interstate or international customer).
8. Three things to assess the current establishment resources are human resources , financial resources and equipment capacity. Human resource coordinates activities like induction, training, performance review, recruitment and leave entitlement. Financial resources maintain departement budget and marketing budget . Equipment capacity maintains the updation services of the existing equipment by use of modern technology.
9. I will consider getting someone who is an expert in marketing for my products and services. Many specialist services are available in the market and will be hired according to the need of the organization and existing resources. I will seek help from a advertising and marketing agency for advice.
10. The employee and colleagues( subordinates and superiors) needs to know about the internal business environment. They will help to identify the reason for poor performance and suggest marketing strategies. It can be communicated in a written or verbal report.
Section 2
11. The service has reached the decline phase of the market. It was at the maturing and growth stage six months ago as it was meeting the requirement of the society. The drop in the demand of the services refers decline phase of the services in the market.
12. Four ways a change in labour force or economic activity affect the customers and establishment-
· The amount of the cash money income with the customers
· The expenses required to operate
· The rate of employment
· Power of negotiation with the suppliers over the cost.
13. Best practices refers to finding and applying the best ways of operating in the target to achieve business goals. It involves keeping up to date with the ways business operate and analyse the method used by the leaders of the market. Best practices can relate all area of the business: people management, marketing, quality control, health and safety, record keeping or customer service.
14. Emerging trends and development can be find out by reading journals, local newspaper, listening to radio, advertisement and marketing distribution material. Interacting with the customers and listening to what they are communicating and similarly interacting with the supplier about the new product development.
15. To stay up to date with the legal requirements of the business, one can search information through internet; reference books; media access like magazines, television, radio and newspaper and industry journals. Internet access can be used for state and federal government, legal discussion and industry changes and business compliance expert. Reference books can be obtained from industry experts, libraries or government departments and industry journal can be used to stay updated about the industry and legislative changes.
16. Ethical constraint means selling products and services to live up to the commitment and promises; treating the customers, suppliers, competitors and staff with professionalism, respect and dignity. It refers to the process of being persuasive without being manipulative. For example, it would be unethical to mislead any customer and get into a deal which they don’t understand.
17. Environmental legislation refers to the public concern for the environment which is at all time high . Resources conservation by recycling and waste minimization promotes cultural, social and economic sustainability of marketing initiatives.
18. External market information should be known to all its key stakeholders., organization owner, management team, employees, marketing staff and direct reports .
Section 3
19. Marketing objective define what you want to achieve , marketing strategies define how to achieve and tactics are the day-to-day steps needed to undertake to achieve marketing strategies and marketing objectives. Objectives must be SMART, pricing and promotional strategies recorded in a action plan or a to-do list.
20. The internal and external research is to recognize market different opportunities in the market. It gives a clear direction and understanding of the organization and its products and services and look into the external market for opportunities.
21. The 7 P’s of marketing mix are product, price, place, promotions,process, people and physical evidence.
22. Three benefit of internal marketing are 24*7 access to people around the world, internet traffic attraction ,monitor sales conversion rate and online survey can be conducted.
23. Price penetration refers to the strategy where price of the product is initially set low to attract more clients, capture a larger market share and initiate word of mouth. Once the market has been established prices are increased in accordance to the competitors pricing.
24. The decision is inconsistent with the direction, values...
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