Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7 ASSESSMENT 2 BRIEF Subject Code and Title MGT603: Systems Thinking Assessment...

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Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7 ASSESSMENT 2 BRIEF Subject Code and Title MGT603: Systems Thinking Assessment Rich Picture, CATWOE and Root Definition Report Individual/Group Individual Length Up to 1200 words Learning Outcomes b) Create a visual depiction of a multi-dimensional complex situation that represents differing views Submission By 11:55pm AEST/AEDT Friday of Module 4.2 (week 8) For intensive class: By 11:55pm AEST/AEDT Friday of Module 4.2 (week 4) Weighting 20% Total Marks 20 marks Context: We live in a dynamic world, which consists of various complex adaptive systems and requires today’s managers to take a holistic view of the business. In order to gain a holistic understanding, managers need to understand all the key stakeholders and the intended and unintended consequences of their decisions. To achieve this objective, managers need to learn and apply systems thinking tools and techniques. One such tool is “Rich Picture”. Rich picture helps us express our own understanding of the world, the stakeholders to be considered and the impact that they may have our actions. Tools such as Rich picture, CATWOE and Root Definition reports helps us to understand others’ perspectives without getting involved in conflicting arguments of convincing one another about their own worldview. Instructions: This assessment is to be completed individually and is linked to Assessment 1. To successfully complete Assessment two (2) students will write a comprehensive report that helps resolve the problem they introduced in Assessment 1. Using the resulting discussion as a platform students are required to analyse and synthesise consequences on MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 2 of 7 various stakeholders involved while achieving the goals and objectives through policy implementation. There are two (2) sections to Assessment 2 1) Rich Picture – Students are to create a Rich Picture of the problem they identified in Assessment 1. This can be hand drawn and should provide an consise overview of the complex system under review. 2) Root Definition report using CATWOE – A Root Definition report is a structured analysis and description of the system being investigated. A Root Definition report explains the what, how and why. A CATWOE analysis can help in the development of a thorough Root Definition Report. CATWOE is a mnemonic that identifys all stakeholders in the system being analysed. CATWOE stands for C- Customers/clients A - Actors T – Transformation Process W- Weltanschauung / Worldview O – Owners E- Environment To successfully complete Assessment 2 both sections must be completed. Your final report must include • Rich Picture • Root Definition Report using CATWOE. • And, based on these two tools, students will recommend a minimum of two (2) optimal solutions to overcome the problem/policy challenge identified in Assessment 1. PLEASE NOTE: Your artistic talent will not be assessed, but rather your holistic understanding of the problem in question. For further assistance please refer to the below links for examples of Rich Pictures and CATWOE analysis. • https://elabor8.com.au/rich-pictures-and-catwoe-simple-yet-powerful-scope- modelling-techniques/ • https://www.sswm.info/planning-and-programming/exploring-tools/preliminary- assessment-current-status/rich-pictures Submission Instructions: The Rich Picture and Root Definition Report using CATWOE needs to be produced according to academic writing guidelines and must be submitted in compliance with the following; MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 3 of 7 1. You should make significant references to the subject material and substantial wider reading. A minimum four (4) academic (books & peer-reviewed journal articles) & two (2) other sources (newspaper article, trade publications, websites, etc.) must be used. These should be referenced in the APA style, both in-text and in a reference list. References to ‘Wikipedia’ or similar unsubstantiated sources will not be accepted. 2. The Assessment is to include in-text citations and a reference list following the latest APA referencing style. The APA referencing guide can be located in the Academic Writing Guide at http://library.think.edu.au/ld.php?content_id=1882254 3. Submit Rich Picture, CATWOE and Root definition Report (with references) via the Assessment link in the main navigation menu in MGT603 Systems Thinking on the Student Portal. The Learning Facilitator will provide feedback via Grade Centre in the Student Portal. Feedback can be viewed in My Grades. Students should use the brief to guide what to include in the assessment and the following rubric to inform the standard required. MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 4 of 7 Learning Rubric: MGT603 Assessment 2 Rich Picture, CATWOE and Root Definition Report Assessment Attributes Fail (Unacceptable) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75 -84% High Distinction (Exceptional) 85-100% Knowledge and understanding (technical and theoretical knowledge) Understands theoretical models and concepts Percentage for this criterion 25% Limited understanding of required concepts and knowledge Key components of the assignment are not addressed. Knowledge or understanding of the field or discipline. Resembles a recall or summary of key ideas. Often confuses assertion of personal opinion with information substantiated by evidence from the research/course materials. Thorough knowledge or understanding of the field or discipline/s. Supports personal opinion and information substantiated by evidence from the research/course materials. Demonstrates a capacity to explain and apply relevant concepts. Highly developed understanding of the field or discipline/s. Discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading. Well demonstrated capacity to explain and apply relevant concepts. A sophisticated understanding of the field or discipline/s. Systematically and critically discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading. Mastery of concepts and application to new situations/further learning MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 5 of 7 Context, Audience and Purpose Percentage for this criterion 25% Demonstrates no awareness of context and/or purpose of the assignment. Rich picture does not show relevant stakeholders, goals, intended and unintended consequences of the policy change CATWOE and root definition are not written properly Demonstrates limited awareness of context and/or purpose of the assignment Rich picture show some but not all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written but lack clarity CATWOE and root definition are written but are somewhat vague Demonstrates consistent awareness of context and/or purpose of the assignment. Rich picture show all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written clearly CATWOE and root definition are written clearly Demonstrates an advanced and integrated understanding of context and/or purpose of the assignment. Rich picture show all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written clearly in an integrated manner CATWOE and root definition are written clearly integrating all the dimensions of CATWOE Consistently demonstrates a systematic and critical understanding of context and purpose of the assignment. Rich picture show all relevant stakeholders. Goals, intended and unintended consequences of the policy change are written clearly in an integrated manner, demonstrating systematic and critical understanding of the context and purpose of the assessment. CATWOE and root definition are written properly, demonstrating systematic and critical understanding of the context and purpose of the assessment. MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 6 of 7 Analysis and application with synthesis of new knowledge Percentage for this criterion 25% Limited synthesis and analysis. Limited application/recommend ations based upon analysis. Demonstrated analysis and synthesis of new knowledge with application. Shows the ability to interpret relevant information and literature. Well-developed analysis and synthesis with application of recommendations linked to analysis/synthesis. Thoroughly developed and creative analysis and synthesis with application of pretested models and / or independently developed models and justified
Answered Same DayNov 11, 2021ACCT6001Torrens University Australia

Answer To: Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root...

Preeta answered on Nov 12 2021
151 Votes
RICH PICTURE:
Rich picture gives a brief overview of the whole system and scenario (Valente & Marchetti, 2010). Rich picture has been provided with reference to the bank, its consumers and other banks with whom a bank has competition but partnershi
p can also be made with other banks. Different aspect has been shown to attract consumers like having the proper knowledge to appease the consumers, making proper surveys to understand the requirements of the consumers. But the most important thing for a bank is to identify its target consumers properly and then reach those consumers either through online like Facebook, Twitter or offline methods like physical representation so that the customers are well satisfied and open account with the bank.
(
Identify the target consumers
) (
Knowledge
)
    
(
Customer
) (
Bank
) Reach customers through online as well as offline methods
(
Survey
) (
Other Banks
) Customers will open account in bank if satisfied
    Builds Partnership
through merging    Competition
ROOT DEFINITION REPORT:
Root description report is the structured form of the analysis and description of the system which is being investigated. Inquiry is being made on what, how and why. CATWOE analysis will be done for root definition report, where C is customer, A is actors, T is transformation process, W is worldview, O is the owners and E is the Environment.
1. Customer:
The wide population is the customers of the bank. All the people using banking services are the potential customers. It is important to understand the journey of the customers and their experiences throughout so that proper actions can be taken to satisfy them (Lemon & Verhoef, 2016). Existing customers are to be satisfied as well as the new customers are to be attracted. To attract new customers at first the target customers are to be identified so that proper marketing measures can be taken. Mainly young people and old people are the most potential customers of the bank since middle aged people concentrate more on investing their money than saving it in banks.
2. Actors:
The actors are the people who will be responsible to carry out the activities meant to be implemented through the system. The inputs for the whole system are being converted into outputs. The actors are management and the employees. The managers of the bank are given mainly the responsibility to implement a system....
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