Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 1 of 7 ASSESSMENT 2 BRIEF Subject Code and Title MGT603: Systems Thinking Assessment...

1 answer below »

View more »
Answered Same DayNov 11, 2021ACCT6001Torrens University Australia

Answer To: Microsoft Word - Assessment 2 Finalized.docx MGT603_Assess 2 Rich Picture, CATWOE and Root...

Preeta answered on Nov 12 2021
153 Votes
RICH PICTURE:
Rich picture gives a brief overview of the whole system and scenario (Valente & Marchetti, 2010). Rich picture has been provided with reference to the bank, its consumers and other banks with whom a bank has competition but partnershi
p can also be made with other banks. Different aspect has been shown to attract consumers like having the proper knowledge to appease the consumers, making proper surveys to understand the requirements of the consumers. But the most important thing for a bank is to identify its target consumers properly and then reach those consumers either through online like Facebook, Twitter or offline methods like physical representation so that the customers are well satisfied and open account with the bank.
(
Identify the target consumers
) (
Knowledge
)
    
(
Customer
) (
Bank
) Reach customers through online as well as offline methods
(
Survey
) (
Other Banks
) Customers will open account in bank if satisfied
    Builds Partnership
through merging    Competition
ROOT DEFINITION REPORT:
Root description report is the structured form of the analysis and description of the system which is being investigated. Inquiry is being made on what, how and why. CATWOE analysis will be done for root definition report, where C is customer, A is actors, T is transformation process, W is worldview, O is the owners and E is the Environment.
1. Customer:
The wide population is the customers of the bank. All the people using banking services are the potential customers. It is important to understand the journey of the customers and their experiences throughout so that proper actions can be taken to satisfy them (Lemon & Verhoef, 2016). Existing customers are to be satisfied as well as the new customers are to be attracted. To attract new customers at first the target customers are to be identified so that proper marketing measures can be taken. Mainly young people and old people are the most potential customers of the bank since middle aged people concentrate more on investing their money than saving it in banks.
2. Actors:
The actors are the people who will be responsible to carry out the activities meant to be implemented through the system. The inputs for the whole system are being converted into outputs. The actors are management and the employees. The managers of the bank are given mainly the responsibility to implement a system....
SOLUTION.PDF

Answer To This Question Is Available To Download

Submit New Assignment

Copy and Paste Your Assignment Here
April
January
February
March
April
May
June
July
August
September
October
November
December
2025
2025
2026
2027
SunMonTueWedThuFriSat
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
00:00
00:30
01:00
01:30
02:00
02:30
03:00
03:30
04:00
04:30
05:00
05:30
06:00
06:30
07:00
07:30
08:00
08:30
09:00
09:30
10:00
10:30
11:00
11:30
12:00
12:30
13:00
13:30
14:00
14:30
15:00
15:30
16:00
16:30
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
21:00
21:30
22:00
22:30
23:00
23:30