BSBWOR502 & BSBTWK502 ASSESSMENT TASK 2 : Task summary: You are the Manager of the Following Team outlined in the task briefing for Assessment 1. What do I need in order to complete this assessment?...

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BSBWOR502 & BSBTWK502 ASSESSMENT TASK 2 : Task summary: You are the Manager of the Following Team outlined in the task briefing for Assessment 1. What do I need in order to complete this assessment? Computer and Microsoft Office Access to the Internet for research Staff outline from Assessment 1 When do I do this task? This task may be done in your own time What do I need to SUBMIT: · Completed Action Report/Plan – NO TEMPLATE PROVIDED · Completed cover sheet What do I need to do if I get something wrong? If your assessor sees that you have not completed all parts of the task completely and satisfactorily, the details of resubmission will be outlined to you through the Canvas LMS through assessment feedback. Additional information · NIL Template provided - Create your own or find a suitable one on the intenet. · YOUR Action Report/Plan should include the following: · Outline the Issues occurring · Details from BOTH PARTIES · You are to play the role of both parts in the report and take into consideration all the details that were outlined in the staff descriptions per Assessment Task 1. · FACTS – determined – Define that ACTUAL problem · Meeting history and outcomes · Strategy Plan to address issues · Communication strategy to parties involved BSBWOR502 & BSBTWK502 Manage Team Effectiveness -T3 2021 ASSESSMENT 2 BRIEFING PLEASE TAKE SPECIFIC NOTE OF THE DETAILS HERE FOR YOUR ASSESSMENT/S There have been some issues amongst your team members. The details are outlined below. Paul is having issues with Katies need to have the radio on loudly in the office while she is working. She often sings along to songs and laughs at the commentary. Paul finds his distracting and he is finding it making him unusually angry and irritated. He has approached Katie about it but did so when angry and ended up upsetting Kylie so much she cried and went home early. Le Ming was witness to this and remaining very quiet about everything and not having anything to say. Paul is very sorry about that occurrence but still wants the issue addressed. Meanwhile Mario suggested everyone needs to relax a little and offered a lunchtime workout as a solution – this has annoyed Vivian – who has issues with Mario’s ‘lifestyle’ choices and the oldest of the staff, scoffed at his suggestion and called it stupid. Mario is now insulted and feels he is not respected by Vivian. Task REQUIREMENTS: Assessment 2 Complete an action report/plan (of your own design) and identify the issues that must be addressed within your team. · YOUR Action Report/Plan should include the following: · Outline the Issues occurring · Details from ALL PARTIES · You are to play the role of all parts in the report and take into consideration all the details that were outlined in the staff descriptions per Assessment Task 1. · FACTS – determined – Define that ACTUAL problem · Meeting history and outcomes · Strategy Plan to address the issues · Communication strategy to outline the plan parties involved BSBWOR502 & BSBTWK502 T3 Ass1 A&B_2021 Capital Collegewww.capital.edu.au BSBWOR502 & BSBTWK502 ASSESSMENT TASK 1 : Task summary: You are the Manager of the Following Team outlined in the task briefing on page 2. BSBWOR502 & BSBTWK502 Manage Team Effectiveness -T3 2021 ASSESSMENT 1 TASK BRIEFING PLEASE TAKE SPECIFIC NOTE OF THE DETAILS HERE FOR YOUR ASSESSMENT/S You are the Manager of the following department - Human Resources and Finance for the CupNBake franchise. CupNBake is a local bakery/café company that originated in Fyshwick with an onsite Bakery but has now franchised into smaller outlets and cafes across Canberra and the NSW South Coast. The Sites are located at Fyshwick (Bakery only); Manuka; Gungahlin and Moruya Your department oversees the following: Human Resources (HR): in liaison with the Franchise Site Managers · All recruitment of staff for all outlets · Advertising positions vacant · Checking backgrounds and referees · Employee contracts · Processing of timesheets submitted from all sites · Processing of wages · Processing of leave entitlements · Staff conduct · Staff training and development Finance: in liaison with the Franchise Site Managers · Overall financial management of each individual site (Currently 4) · Payment of all invoices · Raising of invoices for payment · Credit card reconciliation · Bank statement reconciliation · Debt collection · Loan management · Asset management · Procurement of new equipment · Financial reporting to Directors and Franchise managers · Preparation of BAS (Business Activity Statements) and all other ATO reporting Your team consists of following team members. TEAM MEMBERS: Human Resources: Paul: Oversees Staff Recruitment and Development Officer for the company, including all Franchises. Paul is a single man, aged 45, ex-Military (served in the RAAF for 20 years) and is new to a civilian position. Paul is very process driven and at times find it difficult to adapt to the office environment. Vivian: Is the HR Officer for the company and deal with timesheets, leave, wages, scheduling of training etc. She assists Paul in many areas. Vivian is a 57-year-old woman, married with 4 grown children and 3 grandchildren. She is well versed in all aspects of HR and Payroll management. Vivian is a dedicated Catholic and vegetarian. Mario: Hold the position of Administration Officer for the company. He maintains all records, files, telephone inquiries relating to recruitment as well as general staff inquiries. Mario is 29 years old, gay and lives with his partner of 4 years in the City. He enjoys his role and is a pleasant, well-mannered man with excellent people skills. Mario also teaches physical fitness casually on the weekends. Finance: Peter: Is a qualified CPA (Certified Public Accountant). He is 46 years old, married with 3 children between the ages of 6 and 14. He has been with the company since its beginnings. Peter is a quiet spoken man, very professional, reliable and dedicated to his role. He understands the running of the company from every perspective. He enjoys spending time with his family and camping. Katie: Is a qualified Bookkeeper. She is 23 years old, single and cares for her elderly mother at home when not working. She is new to bookkeeping having completed her course 6 months ago and at times struggles with the processes require in the company as they vary from her training. She is hard working and enjoys her role immensely. Katie is quite extraverted and likes the radio on while she is working. Le Ming: Is also a CPA but is not currently recognised in Australia to practice. She is currently working in the role of Senior Bookkeeper for the company. Le Ming is Chinese, 40 years old, a widow with 1 son aged 10. Le Ming is very experienced in all areas of finance and has been with the company of 11 months. Le Ming is quiet and focused at work. Le Ming often assists Katie with her work and to teach her the processes of her role within the CupNBake company. BSBWOR502 & BSBTWK502 T3 Ass1 A&B_2021 Capital Collegewww.capital.edu.au