Please check the attached files

Please check the attached files


CLIENT CONSULTATION Name of organisation Date and time of consultation Who attended the consultation? What client needs were identified? What client preferences were identified? How will diversity be supported? How will clients participate in the development and implementation of the program? Provide a description of the program that will be run. Include an agenda if required. CONSUMER AND ENGAGEMENT PLAN Name of organisation What is the scope of the program to be developed? (include the scope and context for the program to be developed) What is the objective of the program? How does the proposed program align with the overall objectives of the organisation? What impact will this program have on service delivery in the organisation? What is the profile of those who will be accessing the program? What is the purpose of client consultation? Identify at least two barriers to client engagement that might affect how clients can participate in the program. Identify how these barriers will be addressed. Barrier 1: Actions to address Barrier 1: Barrier 2: Actions to address Barrier 2: Other barriers (as identified) Actions to address other barriers: What resources are required for consultation session? Resources: Costs related to each resource: What is the communication strategy for providing information about the program? What is the strategy for receiving ideas and feedback from clients? What is the strategy for obtaining client participation in the development and/or implementation of this program? What is the strategy for valuing and supporting the diversity of client backgrounds? Where and when will the client consultation take place? Venue: Time and date: Expected duration: Are there other stakeholders who should be consulted? Who are they? What arrangements will be made for other stakeholder consultation?