PLEASE CAREFULLY READ THE INSTRUCTION & REFERENCES SHOULD BE ACADEMIC SOURCES BETWEEN 2012-2017. This is a continuation of my previous assignment (ASSIGNMENT 2) about a case study. For you to understand the instructions wel, please read the case study below and attached to this is my assignment 2 which is about why ERP system is needed for the situation mentioned in the case study, CASE STUDY: Book World Australia (BWA) John is a wholesaler and a proud owner of Book World Australia (BWA), selling variety of books ranging from novels, magazines to academic and trade journals. He has been in this business for about 25 years and got several loyal customers, who purchase books regularly because of the best price and the quality of service he offers. Due to fierce competition from online sellers, auction websites and importers, Book World Australia (BWA) has seen a big drop in overall sales. All this time, John didn’t think about using information systems because of the costs involved in purchasing and implementing the system. Also, he didn’t realise the benefits of using an information system until he recently attended a seminar about ERP systems for Small to Medium Sized Enterprises, which explained the benefits businesses can reap with ERP systems. BWA currently employs a total of 25 people. It has two types of customers’, individual and business. Individual customers are given a complimentary online access code to access additional resources from the publisher’s website and the business customers are given 10% discount on every purchase. Regardless of the type, customer’s first & last name, address (no, street, city, state and post code), contact numbers (phone, fax, mobile, etc.), customer type and multiple email addresses are noted. In addition to these details, the online access code for individual customers, Australian Business Number (ABN) and discount% for business customers are noted. BWA customers generally place orders over the phone “or” email the orders for different books (magazines, text books, etc.). In exceptional circumstances customers will be allowed to fax in or mail the orders. BWA gained the reputation of maintaining a huge variety and supplying the goods within a reasonable amount of time (1 day in most cases). Every order includes details such as customer, order id, order date, and the books required. Prices may vary based on the edition of the book. According to BWA, they wish to record details of all the books (ISBN, year of publication, title, price) they sell along with author (Author id, First and last names, Address, street, city, post code and author’s URL) and publishers details (publisher id, publisher’s name, local contact name, Address, street, city, post code, contact numbers and publisher’s URL). It is also noted that each book can be authored by one or more authors and one author might write several books with different authors. At the moment BWA has 3 warehouses in different locations where the books are stocked. John believes that there is no need to stock every book in every warehouse. He also wishes to record warehouse details such as warehouse id, full address and contact numbers in the proposed system as this information would help him understand which books are stocked in different warehouses. Customers are allowed to place orders several times in each month as the need arises. However, BWA sends invoice to customers once in every month for all the orders placed in the previous month. Invoices are usually prepared and sent out on the first working day of every month and includes details such as id, date and amount. Customers are expected to pay the invoice within 7 working days. Customers can make the payment by cash, credit card, cheque, etc. Once the payment is received, the customer is sent a receipt. The receipt identifies the invoice for which payment has been received, date of payment and total amount paid. John is keen to use the technology and implement an ERP system with the help of an expert (you) to record their customers’ details, books they sell, orders they received, etc. He believes that a computerised system will not only help him to record the transactions easily but also help him to generate reports to understand which customers have placed orders each month, list of customers living in different suburbs and other states, more profitable customers (customer who purchased most books), which customers didn’t place any orders, popular book or books in demand, average monthly orders, etc. PLEASE READ MY ASSIGNMENT 2 ATTACHED TO THIS. So now for your task in this assignment. For this assessment, it will be assumed that you have selected SAGE Evolution or Odoo Community edition for the given case study. You have been asked to prepare a report detailing the ERP implementation plan for the given case. Your report should include the following: (IMPORTANT) Title page. Executive Summary. System generated “Table of contents”. Introduction: Provide background, goals (Functional, business, technological and quality), system description, assumptions and constraints. Management/organisation of implementation plan: (1) Describe the implementation approach, i.e., the implementation strategy (Big bang ‘or’ Parallel ‘or’ Phased ‘or’ Pilot) used for this project. Also identify the benefits and the challenges associated with the chosen strategy. (2) Points-of-contact: Provide a table detailing the roles of the sponsor, Project Manager/Lead, Configuration management staff, Database administrator, etc. (3) Provide the implementation schedule (level 1 work breakdown structure and budget), security and privacy requirements to be considered for this system. Software (in addition to chosen ERP), Hardware, Materials and Staffing requirements. Delivery plan: Training materials, Management presentations, Publications, etc. Change management and Staff Training plan. Acceptance criteria details the requirements which must be met. You are required to detail the evaluation to be conducted to assess whether ERP implementation goals and performance requirements are met. Presentation of your assignment (Hints): Your report should include Title page, Executive summary, Table of contents, Introduction, Discussion, Conclusion and References. References - this is a list of all the books and articles you have cited in your assessment. Use Harvard (author-date) referencing style for your in-text citations as well as your list of references. You need to reference all the materials you have used. Use at least ten academic quality journal articles published between 2012 and 2017. Contact your library for assistance in proper referencing. You must use trade and academic literature to inform and support your report. A minimum of 12 references are required, at least 10 of which must be from academic sources (journal, conference or edited book chapter papers). Failure to include these will result in a deduction of marks. A high achieving student will probably have between 15 and 20 references.