Please answer Question 1.3 and 1.4 Mr Smith is the managing director at NTM telecommunications network. He does not believe in micromanagement and trusts his departmental managers to meet the...

Please answer Question 1.3 and 1.4

Mr Smith is the managing director at NTM telecommunications network. He does not believe in micromanagement and trusts his departmental managers to meet the organisational goals and objectives of the business. Mr Smith believes in giving his managers the freedom to meet their deadlines, with flexible working hours or the option of working from home.

1.3     Explain how Mr Smith can use delegation as motivational tool in the workplace, provide examples to support your discussion.

1.4     Meeting the goals and objectives of a business is vital to the success of the organisation. Determine how Mr Smith may use the steps in the control process  to monitor staff productivity