Part 1As a project manager, you will be accountable for planning the requirement elicitation activities. What types of methods will work best for your project and why?What challenges will you face in...

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Part 1





  • As a project manager, you will be accountable for planning the requirement elicitation activities. What types of methods will work best for your project and why?





  • What challenges will you face in your quest to understand your customer’s expectations?





  • What tools will you use to negotiate the scope of the project with the customer?





Support
your answers using at least two academic references.



Cite
your academic references consistent with APA style guidelines.




Part 2 (Individual Project | Requirements and Work Breakdown Structure (WBS)




Part 2a: Elicit Requirements



Document The

requirements for your project. At a minimum, you should identify three-to five-high level requirements, functions, and features and fifteen-to twenty-five-detailed requirements. The requirements you identify will be used as the basis for the WBS.



Note.

Provide the appropriate level of detail while maintaining a reasonable number of requirements since you will base your planning and scheduling on these requirements.



Format

your requirements in two ways:





  • Simple Sentence format that outlines the high-level parent requirements and then breaks these down into multiple user requirements, which then flows into system requirements. "The system SHALL..."





  • User Stories format, you will have high-level requirements known as Epics and in each Epic, you will have multiple User Stories that follow the formatted language: “As a ROLE, I need a FUNCTION, so that I can, BUSINESS VALUE”.





Prepare

your requirements documentation for both “Simple Sentence format” and “User Stories format” in any format you would like: Word document, Excel worksheet, Visio diagram, online drawing tool.



Note
. Remember, your requirements should represent ALL the deliverables in your project.




Part 2b: Work Breakdown Structure



Create

a WBS that identifies the following:





  • Summary tasks





  • Detail tasks





  • Milestones





  • Project management deliverables and tasks





Note
. While there is no minimum or maximum number of tasks, the expectation is that you will have between 55 – 100 tasks in your WBS. If you intend to use the MS Project tool to complete your project plan, your WBS should be created in Excel. MS Project can import the Excel document to create the initial project plan.



Cite

any research or templates used consistent with APA style guidelines








Answered Same DayOct 06, 2022

Answer To: Part 1As a project manager, you will be accountable for planning the requirement elicitation...

Banasree answered on Oct 06 2022
57 Votes
2
Part 1
As a project manager, you will be accountable for planning the requirement elicitation activities. What types of methods will work best for your project and why?
Ans.
In this assignment we have
a research and development project. A project must be defined as per the Project Management Institute (WBS, n.d.) (PMI, n.d.).d.)consists of five phases namely: Initiation, Planning, Execution, Performance and Closing. Project planning is an important phase whereby the objectives of the project are translated into project deliverables. The latter can be further broken down into activities which will be quantified and logically scheduled. A programme of works is a useful output from the project planning phase for the execution phase. Project manager must the clear and the logical understanding about the project. Few methodologies are available in project management to elicit the task. They are:
1. Brainstorming
2. Group discussion.
3. Focus group.
4. Research data analysis.
5. Data collection via interview.
6. Collected data through observation.
7. Creating a sample/ demo project.
8. Workshop.
In this project, to create a detail WBS, brainstorming, research data analysis, observation and focus group methods are used.
What challenges will you face in your quest to understand your customer’s expectations?
Ans. The difference between customer’s expectation and perceived service. Basic challenges for this project were:
1. Inefficient customer data (CSI, n.d.).
2. Transferring customer requests.
3. Not have the access of the correct tools.
4. Customer workflow are not streamlined with the journey.
5. Anger management issues.
6. Lack of crisis management.
7. No specific escalation guidelines.
8. Difficult to meet the customer expectation.
.
What tools will you use to negotiate the scope of the project with the customer?
Ans. To negotiate well with the customer, few research data required, they are:
1. Define the need of the project.
2. Define the scope of the project.
3. Create a work break down structure.
4....
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