Page | 1 BSBMGT624 Develop and implement corporate social responsibility Learner Workbook Table of Contents Table of Contents1 Candidate Details2 Assessment – BSBMGT624: Develop and implement...

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Page | 1 BSBMGT624 Develop and implement corporate social responsibility Learner Workbook Table of Contents Table of Contents1 Candidate Details2 Assessment – BSBMGT624: Develop and implement corporate social responsibility2 Competency Record to be completed by Assessor3 Observation/Demonstration4 Activities5 Activity 1A5 Activity 1B6 Activity 1C7 Activity 1D8 Activity 1E9 Activity 2A10 Activity 2B11 Activity 3A12 Activity 3B13 Activity 3C14 Activity 4A15 Activity 4B16 Skills and Knowledge Activity17 Major Activity19 Candidate Details Assessment – BSBMGT624: Develop and implement corporate social responsibility Please complete the following activities and hand in to your trainer for marking. This forms part of your assessment for BSBMGT624: Develop and implement corporate social responsibility. Name: _____________________________________________________________ Address:_____________________________________________________________ _____________________________________________________________ Email:_____________________________________________________________ Employer:_____________________________________________________________ Declaration I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. Signed:____________________________________________________________ Date:____________________________________________________________ If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below: This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person. Learner 1:____________________________________________________________ Signed:____________________________________________________________ Learner 2:____________________________________________________________ Signed:____________________________________________________________ Learner 3:____________________________________________________________ Signed:____________________________________________________________ Competency Record to be completed by Assessor Learner Name:_______________________________________________________ Date of Assessment:_______________________________________________________ The learner has been assessed as competent in the elements and performance criteria and the evidence has been presented as: Assessor Initials Authentic Valid Reliable Current Sufficient Learner is deemed: COMPETENTNOT YET COMPETENT (Please circle) If not yet competent, date for re-assessment:____________________________________ Comments from Trainer / Assessor: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Assessor Signature:________________________________________________________ Observation/Demonstration Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations: Demonstration is off-the-job A demonstration will require: Performing a skill or task that is asked of you Undertaking a simulation exercise Observation is on-the-job The observation will usually require: Performing a work based skill or task Interaction with colleagues and/or customers Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements. The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task. You should be able to demonstrate you can: 1. Identify context for corporate social responsibility 2. Engage stakeholders in setting objectives and policy 3. Implement corporate social responsibility policy 4. Monitor and evaluate corporate social responsibility You should also demonstrate the following skills: · Reading · Writing · Oral communication · Numeracy · Navigate the world of work · Interact with others Get the work done Activities Activity 1A Estimated Time 30 Minutes Objective To provide you with an opportunity to establish the environment for corporate social responsibility in the enterprise context. Activity What is corporate social responsibility? How can your organisation demonstrate its commitment to sustainability? Name an issue that is especially important in the context of your organisation and particular enterprise? Activity 1B Estimated Time 15 Minutes Objective To provide you with an opportunity to qualify and quantify the drivers for corporate social responsibility. Activity What is a driver? Give three examples. Many drivers are global issues that no one country, or government can take on itself. These are becoming increasingly more important to tackle. Name five global issues. Activity 1C Estimated Time 15 Minutes Objective To provide you with an opportunity to identify the current and expected benefits to the enterprise from corporate social responsibility. Activity What are the expected benefits to the enterprise from corporate social responsibility? Activity 1D Estimated Time 20 Minutes Objective To provide you with an opportunity to analyse legislation, regulation, standards and enterprise policy that impacts on corporate social responsibility Activity What is product stewardship and how can it impact on corporate social responsibility? What should you think about when analysing your supply chain management? What are the Anti-Discrimination Acts that help to promote equality? Activity 1E Estimated Time 30 Minutes Objective To provide you with an opportunity to identify opportunities for, and barriers to, socially responsible practices. Activity What opportunities do you have to implement socially responsible practices? How could you reduce your resources? What possible barriers may you be faced with? Activity 2A Estimated Time 10 Minutes Objective To provide you with an opportunity to identify stakeholders relevant to corporate social responsibility. Activity What are stakeholders and who are yours? Activity 2B Estimated Time 30 Minutes Objective To provide you with an opportunity to determine appropriate forms of engagement for different stakeholder groups and engage and consult stakeholders to develop corporate social responsibility objectives and policy. Activity What different methods could you use to engage stakeholders? What are SMART objectives? What are the general requirements of a policy? Activity 3A Estimated Time 30 Minutes Objective To provide you with an opportunity to prepare and distribute clear documentation regarding rights and responsibilities for corporate social responsibility. Activity Why is it important to think about the rights and responsibilities of everyone involved with your organisation when documenting the rights and responsibilities for corporate social responsibility? How could you structure policy documentation? What different channels could you use to distribute documentation to ensure accessibility for all stakeholders? Activity 3B Estimated Time 20 Minutes Objective To provide you with an opportunity to provide for effective learning and coaching and other change management strategies. Activity What change management strategies could you employ? Describe the different types of methods and techniques could you use for improving the performance of staff and helping them to learn new skills (give five examples). Activity 3C Estimated Time 30 Minutes Objective To provide you with an opportunity to negotiate with relevant stakeholders to integrate corporate social responsibility into relevant systems, procedures and processes. Activity Give an example of how you could build social responsibility into systems, procedures and processes? Activity 4A Estimated Time 15 Minutes Objective To provide you with an opportunity to conduct regular reviews of corporate social responsibility integration with relevant persons. Activity What different methods could you use to conduct regular reviews? You will need to analyse the information that you collect to ascertain whether policies and procedures are being followed. You can do this by looking for trends in the data. What are trends? Give examples to demonstrate how trends can be used. Activity 4B Estimated Time 20 Minutes Objective To provide you with an opportunity to evaluate corporate social responsibility against organisational goals and expected benefits and identify and recommend improvements to corporate social responsibility policy and practices. Activity What is a root cause analysis? Demonstrate how to use one (you may draw a diagram if this helps you). Skills and Knowledge Activity Estimated Time 80 Minutes Objective To provide you with an opportunity to demonstrate your knowledge of the foundation skills, knowledge evidence and performance evidence. Activity Complete the following individually and attach your completed work to your workbook. The answers to the following questions will enable you to demonstrate your knowledge of: · Reading · Writing · Oral Communication · Numeracy · Navigate the world of work · Interact with others · Get the work done · Outline internal and external sources of information relevant to the context for CSR · Outline the potential business benefits of improved CSR practices · Outline which areas of CSR are relevant to the context and the organisation's goals and why · Give examples of socially responsible practices relevant to the enterprise context and industry · Give examples of typical barriers to corporate social responsibility integration and possible solutions · Explain how to maximise engagement in CSR including strategies or techniques for: · change management · consultation · generating ideas and options · communicating information · addressing barriers and resolving problems · Outline the key provisions of legislation, covenants, standards and codes of practice relating to: · CSR · fair trade · human rights · corporate governance. Answer each question in as much detail as possible, considering your organisational requirements for each one. 1. Create a presentation to give to peers or stakeholders that: · Outlines internal and external sources of information relevant to the context for CSR · Outlines the potential business benefits of improved CSR practices · Outlines which areas of CSR are relevant to the context and the organisation's goals and why · Gives examples of socially responsible practices relevant to the enterprise context and industry · Gives examples of typical barriers to corporate social responsibility integration and possible solutions · How you can maximise engagement. 1. Outline the key provisions of legislation, covenants, standards and codes of practice relating to one of the following: · CSR · Fair trade · Human rights · Corporate governance. Major Activity Estimated Time 2 Hours Objective To provide you with an opportunity to demonstrate your knowledge of the entire unit. Activity This is a major activity – your instructor will let you know whether you will complete it during class or in your own time. Attach your completed answers to the workbook. You must individually, answer the following questions in full to show your competency of each element: 1. Identify context for corporate social responsibility 1. Engage stakeholders in setting objectives and policy 1. Implement corporate social responsibility policy 1. Monitor and evaluate corporate social responsibility Create a portfolio of work to give as evidence of the following questions: 1. Identify the context for corporate social responsibility (CSR) including: · Legislation, regulation, standard and codes of practice · Organisational objectives, culture and current policies and practices · Emerging approaches and best practice in CSR · Organisational goals, drivers and expected benefits · Opportunities and barriers · Stakeholders 1. Consult and communicate effectively with relevant stakeholder to develop corporate social responsibility objectives and policy that align to organisational goals, taking into consideration: · Human rights practices · Labour practices · Environmental practices · Fair trading practices · Consumer relations practices · Community involvement and development practices 1. Implement CSR policy including: · Negotiating with stakeholders to integrate CSR practices into policies and procedures · Change management and communications strategies · Defined roles and responsibilities · Review and evaluate CSR implementation and performance and recommend improvements to policy and practices as appropriate. 1. Review and evaluate CSR implementation and performance and recommend improvements to policy and practices as appropriate.