organizationalleadershipmidtermexamSTUDENT2021 Name: Derick Donatelli Class: Date: ORGANIZATIONAL & HUMAN BEHAVIOR ORGANIZATIONAL & HUMAN BEHAVIOR MIDTERM EXAM MARCH, 2021 100 POINTS 15 MULTIPLE...

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organizationalleadershipmidtermexamSTUDENT2021 Name: Derick Donatelli Class: Date: ORGANIZATIONAL & HUMAN BEHAVIOR ORGANIZATIONAL & HUMAN BEHAVIOR MIDTERM EXAM MARCH, 2021 100 POINTS 15 MULTIPLE CHOICE @ 3 POINTS EACH = 45 5 TRUE/FALSE @ 4 POINTS EACH = 20 2 FILL-IN QUESTIONS @ 5 POINTS EACH (ANSWER ONLY ONE OF THESE QUESTIONS. I WILL ONLY GRADE THE FIRST QUESTION IF YOU ANSWER BOTH) = 5 3 ESSAYS @ 10 POINTS EACH = 30 Indicate the answer choice that best completes the statement or answers the question. 1. To gain a competitive advantage, a company must offer a. the fewest product options. b. the most product options. c. the lowest prices. d. superior value for the price. e. superior customer service. Enter the appropriate word(s) to complete the statement. 2. An organizational __________ is an interrelated set of elements functioning as a whole. 3. All organizational successes are the result of __________. Indicate the answer choice that best completes the statement or answers the question. 4. The __________ method relies on systematic studies that identify and replicate results using a variety of methods, samples, and settings. a. philosophical b. statistical c. mathematical d. scientific e. humanist Copyright Cengage Learning. Powered by Cognero. Page 1 Name: Derick Donatelli Class: Date: ORGANIZATIONAL & HUMAN BEHAVIOR 5. An organization can gain a competitive advantage through which of the following sources? Select all that apply. a. Innovation b. Speed c. Cost d. Quality e. All of these are correct 6. A person’s __________ is a relatively narrow indicator of efficiency measured by the employee’s products or services created per unit of input. a. productivity b. absenteeism c. turnover d. profitability e. cost-effectiveness 7. A manager’s ability to develop optimal solutions to problems is evident by her a. conceptual skills. b. time management skills. c. diagnostic skills. d. interpersonal skills. e. technical skills. 8. Using the model presented in your text, briefly define the systems approach to organizations. Give examples of each component. Indicate whether the statement is true or false. 9. The workplace is becoming increasingly diverse, which is also raising ethical challenges. a. True b. False 10. Cultural diversity can enhance synergy in an organization. a. True b. False Copyright Cengage Learning. Powered by Cognero. Page 2 Name: Derick Donatelli Class: Date: ORGANIZATIONAL & HUMAN BEHAVIOR 11. Technology is the basis of competition for some firms. a. True b. False Indicate the answer choice that best completes the statement or answers the question. 12. Age-based diversity is a. an issue organizations experienced in the past, but it is not impacting organizations today. b. not beneficial to organizations, since different age groups do not work well together. c. difficult to achieve in the workplace, since older people rarely look for work. d. not a goal for organizations today, since there is little value to seek this type of diversity. e. a major issue affecting organizations today, as there is a large increase in older workers. 13. All of the following are true about stereotypes EXCEPT that they a. lead to an appreciation of individual differences. b. are based on certain characteristics or traits. c. ignore the specific person. d. are generalizations. e. ignore the current situation. 14. The ethnic and cultural mix of the U.S. workforce is a. unchanging. b. becoming more homogenous. c. insignificant to organizations. d. unobservable. e. changing. 15. Which of the following is NOT an example of individualism? a. Valuing personal achievement above the achievement of the group b. Prioritizing individual tasks c. Valuing personal freedom d. Prioritizing the group over self e. A desire to stand out from the crowd 16. Explain the growing presence of knowledge workers in today’s workforce and how these employees differ from traditional workers. Describe the specific issues managers must address when employing knowledge workers. Copyright Cengage Learning. Powered by Cognero. Page 3 Name: Derick Donatelli Class: Date: ORGANIZATIONAL & HUMAN BEHAVIOR Indicate whether the statement is true or false. 17. Empathy, managing emotions, and social skill are components of emotional intelligence. a. True b. False Indicate the answer choice that best completes the statement or answers the question. 18. Jane welcomes new ideas and change. Jane’s supervisor tends to resist any kind of change. Jane and her supervisor differ in their level of which personality trait described in the Big Five personality framework? a. Self-efficacy b. Agreeableness c. Locus of control d. Neuroticism e. Openness 19. George believes he was promoted and given a raise based upon his hard work on the job. George has a. self-efficacy. b. an internal locus of control. c. emotional intelligence. d. high self-esteem. e. an external locus of control. 20. Which of the “Big Five” personality dimensions is associated with being anxious and insecure? a. Agreeableness b. Conscientiousness c. Openness d. Extroversion e. Neuroticism 21. According to the Myers-Briggs inventory, __________ people are decisive and like to plan. a. thinking b. feeling c. perceiving d. judging e. sensing 22. People with the learning style of __________ tend to work in research and planning units. Copyright Cengage Learning. Powered by Cognero. Page 4 Name: Derick Donatelli Class: Date: ORGANIZATIONAL & HUMAN BEHAVIOR Indicate whether the statement is true or false. 23. Organizational behavior is the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself. a. True b. False 24. Describe the “Big 5” personality traits. Explain how each affects people’s work. Indicate the answer choice that best completes the statement or answers the question. 25. People who are __________ tend to be more likely to be bullied. a. more introverted b. less agreeable c. less conscientious d. more emotionally unstable e. All of these are correct. Copyright Cengage Learning. Powered by Cognero. Page 5 princiiplesofmanagementmidtermexamSTUDENT2021 Name: Derick Donatelli Class: Date: PRINCIPLES OF MANAGEMENT MIDTERM EXAM, 2021 PRINCIPLES OF MANAGEMENT MIDTERM EXAM MARCH, 2021 100 POINTS 7 MULTIPLE CHOICE @ 5 POINTS EACH = 35 6 TRUE/FALSE @ 4 POINTS EACH = 24 2 MATCHING QUESTIONS @ 5 POINTS EACH = 10 3 ESSAYS @ 10 POINTS EACH = 30 ONE FILL-IN @ 1 POINT = 1 MR. DIOSI’S FIRST NAME IS ___DAVE__________. Indicate whether the statement is true or false. 1. Efficient managers make the right decisions and successfully implement them. a. True b. False 2. A cross country running team is an example of an organization. a. True b. False 3. When a manager reaches agreement with a union on the terms for a new labor contract, the manager has been serving primarily in the negotiator role. a. True b. False Indicate the answer choice that best completes the statement or answers the question. 4. Rajiv just completed a project in which he restructured sales territories, met with sales representatives to help them set goals, scheduled motivational meetings, and started a program of quarterly performance review for the sales force. His goals are to reduce waste and provide improved customer service. Rajiv is engaged in a. planning. b. organizing. c. managing. d. controlling. e. leading. 5. Which of the following roles is categorized as interpersonal? a. Entrepreneur b. Figurehead Copyright Cengage Learning. Powered by Cognero. Page 1 Name: Derick Donatelli Class: Date: PRINCIPLES OF MANAGEMENT MIDTERM EXAM, 2021 6. Interpersonal skills are likely to be especially important to managers who are most often