Organizational BehaviorModules 1-4 and Instructions attached
Microsoft Word - Document1 Assignment Instructions Create a Learning Journal, a place where you collect your thoughts and provide your reflections on topics related to Organizational Behavior. The Learning Journal should contain: Answers to at least three (3) of the Learning Journal questions or topics found at the end of each of Modules 1-4. You will have a minimum of 12 entries (three (3) per module). Each entry should be 100-250 words. Clearly identify which questions you are answering by module and topic. (TIP: Copy and paste the questions you are answering into your online journal.) If you use outside sources beyond the ones mentioned in the journal prompts, or if you use direct quotations from the prompts, you will need to cite the sources using APA format. Just as in the Final Project for this course, if you mention a current or previous employer or co-worker/manager in your journal, please change the name(s). Additional notes or reflections (optional) Unlike other assignments you may have had in other college courses, this journal can be informally written. It is perfectly acceptable, even encouraged, to say "I" or "we" in this assignment. Parts of the journal may even be hand-written or drawn (flow charts, mind maps, etc.); if you choose to do this for parts of your journal, you can use photographs of handwritten material. Length/Formatting Instructions Length 100-250 words per entry (three (3) journal entries for each Module 1-4 = 12 total) Font 12 point font Program/File Type Submit through the assignment textbox Attachments Referencing system APA referencing system is necessary in assignments, especially material copied from the Internet. For examples of correct citations, visit the following links: http://owl.english.purdue.edu/owl/resource/560/01/ Microsoft Word - Document1 Module 1: Introduction to Organizational Behavior Learning Styles What is your learning style? Are you someone who likes to read the directions to figure something out? Would you rather watch a video? Look at a diagram? Or maybe you want to talk with another person who is experienced in the subject? There are four basic types of learners: visual, aural, read/write and kinesthetic. Knowing what kind of learner you are may help you learn more quickly. And knowing what kind of learners work for and with you can help you help them to get up to speed more quickly. Visit The VARK Questionnaire: How Do I Learn Best? and complete the 16-question assessment, then click OK to find your results. You may find that you are strongly one specific style, or that you are like I am, a multi-modal learner. NOTE: The VARK website offers a paid version of your results, but for this course, you do not need to purchase anything. Just use the free resources it offers. What is Organizational Behavior? So what IS "organizational behavior"? According to Robbins and Judge (2019), organizational behavior is "a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness." Let's say that more simply. Organizational behavior studies what we (as individuals and as groups) do to help make our organizations more effective. What is Organizational Communication? (full version) This video was developed by Matthew Koschmann, a professor in the Department of Communication at the University of Colorado Boulder. The purpose is to introduce and explain the field of organizational communication for students and those outside the communication discipline. VIEW ON YOUTUBE Functions and Process of Communication Webster's Dictionary (Merriam-Webster) defines communication as "a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior." Without communication- back it up- without EFFECTIVE communication, organizations simply fall apart. Communication and Your Brain Have you every stopped to think what happens inside your brain when you are communicating? Neuroscientist Uri Hasson has, and it's fascinating. Read his article "This is your brain on communication" to see what he has to say. Improving Your Listening Skills The most basic of human needs is the need to understand and be understood. The best way to understand people is to listen to them. Ralph Nichols In 1957, Ralph Nichols, often described as "the father of listening," wrote an article describing ten ways to improve your listening skills. The International Listening Association received permission to reprint this article in the form of a booklet, which they published at their website. Please take a few moments to review this short booklet. Learning Journal In your Learning Journal, reflect on at least three of the questions or topics below How can studying OB (Organizational Behavior) help you to be a more effective manager? Four behavioral sciences contribute to the understanding of OB: psychology, social psychology, sociology and anthropology. How does understanding each of these help managers? Select one of the OB concepts given in the chapter and apply it to a situation in your work or school life. How did this concept help with the situation or if it was not applied, how could it have helped in the outcome? Think back to a time at work where there was a miscommunication. What led to it? What was the outcome? How can you avoid a similar miscommunication in the future? Imagine that you are a manager and need to share difficult information at work (like the possibility of impending layoffs). What channel(s) would you choose, and why? After reading "This is your brain on communication" (and optionally watching Uri Hasson's TED Talk on the topic), consider this: how important is it to take turns speaking and listening? What goes awry when we don't? Ralph Nichols' booklet on listening skills is more than 60 years old now. Are the tips in it still relevant today? If so, which ones do you believe are most important and why? If not, why not? Write and answer your own question about a topic discussed in this module. References Hasson, U. (2017, February 01). This is your brain on communication. Retrieved from https://ideas.ted.com/this-is-your-brain-on- communication/ Koschmann, M. (2012, May 08). What is Organizational Communication? [Video file]. Retrieved from https://www.youtube.com/watch?v=e5oXygLGMuY Complete script available at http://docs.wixstatic.com/ugd/740670_369364a68a154f929ed9cce8d 15b4727.pdf Video length: 17:05 Closed captioning available. Lyon, A. (2017, June 16). Transmission Model of Communication: Shannon and Weaver [Video file]. Retrieved from https://www.youtube.com/watch?v=OY1JsGFZprc Video length: 3:47 Closed captioning available. Merriam-Webster. (n.d.). Communication. Retrieved September 17, 2018, from https://www.merriam-webster.com/dictionary/communication Nichols, R. (n.d.). Listening a 10 Part Skill. Retrieved from https://www.listen.org/10_Part_Skill (Original work published July 1957) VARK Learn Limited. (n.d.). The VARK Questionnaire: How Do I Learn Best? Retrieved September 17, 2018, from http://vark-learn.com/the- vark-questionnaire/?p=questionnaire Module 2: Behavior and Decision Making IQ vs. EQ In the battle royale between your intelligence quotient (how smart you are) and your emotional intelligence quotient (how well you understand and manage your emotions and empathize with the emotions of others), which one becomes the victor in the workplace? For decades, people believed that how smart you are has the biggest impact on your success in the workplace. But not any longer. Read more about how your EQ can help define your success in the short article What is Emotional Intelligence (EQ)? What is Your Type? One of the classic assessments for personality style is the Myers-Briggs Personality Type Indicator. Watch this video by MBTI expert Jean Kummerow for a short description of the 16 types. In the workplace, extroverts tend to be prized (or maybe just noticed) more than introverts. Writer, former lawyer and negotiations consultant Susan Cain goes against the grain and suggests that there is power in introverts. Whether your Myers-Briggs type is extrovert or introvert, this is a video worth watching. It will help you better understand both yourself and those you work (and live) with. Empathy in the Workplace Though the words sound similar, sympathy and empathy are quite different. In brief, with sympathy, you feel sorry for the other person, while with empathy, you do your best to put yourself in the other person's shoes. Dustin Hoffman quite literally did this in the early 1980s movie Tootsie, where he recreated himself as "Dorothy Michaels," all the way down to wearing women's high heels. Nancy Duarte, co-author of the book Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols, shares her thoughts on the importance of empathy in the workplace and how it can be used to win people over. Learning Journal In your Learning Journal, reflect on at least three of the questions or topics below What is the relationship between attitudes and behavior? Have you ever experienced cognitive dissonance? What happened? As a manager, how can you help increase job satisfaction in your employees? What are the organizational consequences when there are high or low levels of job satisfaction? There are four potential employee responses to dissatisfaction in the workplace: exit, voice, loyalty, and neglect. Have you ever found yourself expressing one of these responses? If so, provide some context and examples. Find the opportunity to meet someone new. Try using one of the tips in Do These 5 Emotionally Intelligent Things Within 5 Minutes Of Meeting Someone, and share your reactions. Of the eight sources of emotions and moods identified in your text (day/time, weather, stress, social activities, sleep, exercise, age, or gender), which do you feel is the most critical and why? How important do you believe empathy in the workplace is? Offer several examples. Briefly describe the Myers-Briggs Type Indicator personality framework. Based on the framework, what would you think was your