On page 252 answer the chapter review questions 8-1, 8-3,8-4,8-5,8-6 and8-7. No need to rewrite the questions.

Answer 1: The seven major collaborative technologies and their features offer for communication and productivity are listed below:
1. Web conferencing: Features offer are online meetings, real time audio and video support, support for power point, text based chat, interactive white boards etc.
2. Email: email offer features such as send important data, photos, documents etc.
3. Discussion forums: In Discussion forums, people post messages to one another, reply to one other anytime and discuss topic of interest. Features are presence awareness, white boards, large digital display etc.
4. IM (Instant messaging): Instant Messaging are real time text-based interactions. Features are white boards, large digital display, presence awareness etc.
5. Group discussion: Features are face to face group meetings, people share and solve problems in groups etc.
6. Interactive video: Features...